I had placed a photo order to be shipped to me and was missing several prints when received. I…read morecalled the store and spoke to Vonna, who located the missing prints. She kindly offered to drop them off at my house after her shift that day. And she did!!! She is an amazing person and went above and beyond. I wish there was more I could do to show my appreciation. This was THE best customer service experience of my life. Please give Vonna a raise. Thank you so much, Vonna!

This Pharmacy is the worst. Always taking forever on fulfilling prescriptions. My hospital sent us…read moreto this pharmacy to pick up and they take their sweet time. They're very rude when speaking to you too. I spoke to Natasha and she did not care that I needed my medication.

Worst, most unprofessional customer service at a pharmacy I've ever had to deal with. Had my son's…read moreprescription for two weeks before they told us they couldn't fill it. A supply chain issue. He needs to take medication every day, and not letting us know till it's almost out is a problem. The pharmacist I spoke to laughed it off and told me how they tried contacting the doctor but not us about it.

They are upgrading service more posts to follow. Still the same. The phones you leave a message,…read morethey return your call when they have time.

VERY BAD CLINIC SERVICES!!! Walked in for a appointment at…read more4:30, kios showed no appointments coming up through 7pm. When i reached scheduling it showed no appointments available. The nurse practioneer was one the phone in an empty room. She looked at me and closed the door. The door said busy with patient. Knowing she had no one, I knocked and asked could I be seen. She replied we don't have any appointments. Clearly Knowing that the kids is empty, I asked are you closed? She said " no, 7pm" and closed the door back.

This used to be a great pharmacy. I'm not sure what changed, but service has become extremely slow…read more Depending on what medication you're on, the lag can be dangerous. There are also employees working with masks around their chins and under their noses while there's a mask mandate in Illinois.

The customer service at this location is a joke! Cashier telling my autistic daughter to calm down…read morewhile she was having a meltdown, I said you want to tell my autistic to calm down see if she listens to you? If working with people is not your strong suit find another job smh never going back to this store again!!!

Went here because it was on the way, but oh boy, do I regret it. Horrible experience…read more 1. EVERYTHING is locked away and requires someone to make it accessible to you. 2. But then, you press the customer service button and nobody ever comes because they're understaffed. 3. Underwhelming selection. Avoid if you can.

Go anywhere but here. Wait times...nightmare! Call them? Get a"call center" that lies and says, all…read moreof you prescriptions are ready, but then you get there and there are problems....so you wait 45 minutes. Go. Anywhere. Else. But. Here.

They have the worst pharmacy ever. If you don't have to come to this location don't. 20 techs…read morewalking around and only 1 working the registers. Please pharmacy manager do better with scheduling.

So I've been going to this Walgreens for 6-7 years know and I never was treated so wrongly like I…read morewas today so let's start of with first of all the gentlemen at the cashier was very professional and helpful I wish I can say that about the Manager Karen she short kind of chunky lady with short hair not helpful at all so my wife sent me to Walgreens to get her a bronze lotion not the spray the lotion so when I finish paying for it I realize I was charged $14.49 so spoke to the cashier he sent me to the manager KAREN she grabbed the lotion and look at it and said to me yes that's $14.49 so then I told her but the sign says $9.99 she then told me stay here by the registers she walk by weir the product was comes back says to me yup that's $14.49 not $9.99 then I said the sign says $9.99 tho then she says to me yea it does says $9.99 but that's for a different product not for the one I purchased then I said theirs only one sign their and it says $9.99 then she says yea I understand only one sign is their it's not my fault or our fault customers come and take signs down so then I said to her so your not going to honor the price that's their then she says no I can't honor the price like I said it's not our fault signs says other wise then she walk away I never witness anything like this ever Walgreens is falling apart with the people they put in management no professionalism at all this is the same reason Sams Club is going down poor management.!.!

Nice, normal set up (not like the Broadview walgreens on Cermak that I hated), lines moved fast and…read morestaff was friendly. This site does not sell alcohol, unlike some other sites in the area. Store was clean, and I didn't get judging glances when my purchase consisted only of 8 fiber cookies (on clearance for 0.25 each!!). Woohoo! Lot is a little hard to get into with the traffic off Roosevelt and 17th.

I had a unique prescription request that took days to get right with primary doctor and the…read morespecialist. The Broadview team at the pharmacy where patient, professional and compassionate to me and the unique situation. They took the time needed to make many phone calls, ensured the correct medication was prescribed and issued best price generics. I am grateful and pleased with the level of service I received form the entire pharmacy team.

Although there is a Walgreens closer to me, I prefer driving to this one. Usually when I go its…read morenot crowded and I can find exactly what I am looking for. This particular day I went to get a passport photo. The cashier who assisted me first looked to see what kind of shirt I had on. I had a sweatshirt with writing on it so that wasn't going to work. So I told her I'd change shirts and come back. When I came back she immediately called someone to come take the picture. They lady that took the picture was very nice. The camera wasn't charged so she said she hoped we could get a few taken before it died. Luckily we got 2 good ones before it shut off. It took a few minutes to process so I browsed the Christmas clearance and grabbed some vitamins while I waited. When it was ready she found me and let me know. When I went to check out my picture was there waiting. Upon checking out, there was an issue with the card sliding out of the chip reader. The cashier had to hold it while I put in my pin and waited for the transaction to complete. For some reason the debit transaction kept taking forever and we learned debit was down so we had to had to then do it as a credit for it to work. The cashier was so patient and helpful through the whole process. The great customer service I always receive is why I prefer this place and keep coming back.

i ordered two pictures and went to pick it up 15 minutes later. i told the guy i had just ordered…read morethem and he said they're not ready yet you need to come back later. so i leave and on my way home i get the text saying the photos are ready to be picked up. so rude. he could've just told me to wait 5 minutes to quickly print the two photos instead of me going home for him to just print it after i leave. so inconsiderate. and it wasn't busy

HORRIBLE CUSTOMER SERVICE!!!…read more OLD HAG TRIED TO KICK ME OUT BASICALLY AS SOON AS I GOT IN THERE! As soon as I walked in, she saw me and gave me some weird look almost as if she was stereotyping me. Then, as soon as I walked over to the aisles to find something I was looking for, she came up to me saying "If you're not gonna buy anything, then you need to leave." Please get rid of this old hag who has no patience and respect for the customers in the store. The cashier was respectful though and patient, so props to him for ACTUALLY being a good employee, unlike that old woman with such a rude attitude, for no apparent reason.

I am always satisfied with my shopping experiences at this CVS Pharmacy location, which is why I…read moretend to visit it once a week. On top of it being conveniently located along a route I drive regularly, the location never lets me down with having the items I usually purchase from CVS. For me, I always visit either this CVS in Oak Park or the Walmart in Forest Park because both are on my route. Out of the two, I usually choose this location when I do not have the patience to deal with the congestion of customers at Walmart, whether it be at the checkout line or just entering the parking lot itself. I never have to deal with that when visiting this CVS, so it tends to be my priority when in need of anything to assist with sleep or boost nutritional drinks. And when checking out, I am always satisfied with the service provided by the team members; they are always informative of offers listed on the receipt that will allow me to save money during future visits. If this location could do anything to improve my shopping experiences, it would be adding plastic bags attached to the self-checkout machine. Why? Because it would lead to me using it more for a quicker experience rather than waiting in line for a clerk to check me out with my items at the register. Dear CVS! If you see this review, please add plastic bags to your self-checkout machine. In closing, if in the area I do recommend visiting this CVS Pharmacy, if you are in need of any items known to CVS. Service: 5 | Location: 4 | Product Availability: 4 | Overall: 4 ~ Today's choices shape tomorrow. ~ Thomas G

Very nice CVS in a tree lined suburban area. Nice big parking lot for customers, don't park in…read morethe back lot- it's permit parking. Read signs. Very clean store; Well stocked and excellent Sale prices on many items. They had the summer items out , and signs are modern clean designs. Easy to find thing's throughout store. Cereal was on sale and many options. Gatorade on sale. Splenda 100 count, $6+ Amazon price. Awesome. Polite at checkout, Simple transaction. I definitely recommend them. Located in a quiet and pleasant residential neighborhood.