Staff is not trained and unprofessional Online says that is open 24h and they shout at you because there is a hand written sign outside saying that it closes at 12, no sense read more

What a ripoff! $17 for a 3.5 oz of contact lens solution. Comparable product $11 at Wal-Mart and $9 at Amazon. Had to buy there since I am going on a trip and not enough time for Amazon delivery. Shame on Walgreens. I understand I am paying for convenience but DOUBLE the price? Plus the store is cluttered, not very clean, and there is usually a homeless person out front, and on one occasion, trying to get into my car (poor man was mentally ill.). Long lines for pharmacy. Pharmacist is nice but always stressed out. Some RXs take three or four days to get filled due to "central fill" in Orlando. Store sells actual tobacco, alcohol and lots and lots of junk food. Not really a "health care" business. read more

Customer was very welcoming. She was knowledgeable of the sale and the whereabouts of items in the store. Store was clean and had want I was looking for read more

I only gave them one spot because I'm obligated to rate this review with a star or else I would give them no stars. Absolutely hands down the rudest owner of a Walgreens I have ever encountered. I'll come to the store often but the last two times I don't know if the old man is just really tired and does not care to tell a customer straight out tell me we are closing and you need to hurry up and I was there with 30 minutes to spare and I just walked out with all with nothing like even though I walked a good five blocks or 10 all way over there with my carriage and my baby I was just like this is unbelievable and follow me down every aisle as if I'm going to steal or something I don't know but I know I'm even more offended and put off. I will never ever go to this Walgreens now I'm making my business until everybody how horrible this man was in is do not go to this Walgreens unless you want to meet with weird alcoholics and old Cuban guys hould pass on the business to someone else who's maybe young and fresh and not rude! read more

Patience required! Avoid trying to pick up your prescriptions here. I have been going to this Walgreens for over a decade, it's the closest, most convenient location. However the service is horrific especially from the pharmacy. They do not even acknowledge you at the counter. I've stood there 15 minutes without even a hello. There is always a line. I have never managed to pick up a script there during my lunch hour and get back to work on time. I tried recently on a weekday at around 3 pm, the place was empty but still had to wait!!! No hello. The pharmacist and lady behind the counter looked annoyed and clearly didn't want to be there or help me. read more

Worst pharmacy I've ever been to. The wait is ridiculous, the staff is rude. There's 1 good pharmacist there, everything else is a mess.

I've been a regular customer at this Walgreens for several years. I found the staff go out of their way to help find and recommend suitable products. The pharmacy staff are outstanding particularly considering the large volume of demanding customers. read more

This Walgreens need to improve their customer serviceeck out for dates...s and bringing more affordable stuff! Itself need to be organize and keep it neat over this stoe! FedEx department took me like forever to wait for my package over. 20 minutes or so no one can hear or respond to this lame doorbell at corner until one employee came along and handed me my package within his presence..... some employees don't always do their job well! read more

I have to say this . Usually in pharmacies, the pharmacist look like they hate their jobs. They dragggg, won't talk, u ask for a recommendation n they just point to something in a random isle .... well, I was prepared but I still asked the pharmacist for help w picking some vitamins as I had no energy. To my surprise the lady was sooooo helpful, she came around , walked w me to the vitamin isles, started to explain everything, n what I needed, tried to look for a good deal w me w the pricing. I was shocked because usually pharmacist just hate u lol ----- well I have to say, this one is unique. Please keep her. I will be coming to this pharmacy and recommending it to all my clients, friends and family. Thank you read more

This is the most unorganized walgreeens. The pharmacy line is way too long and then you just have to stand and wait on the side A group of middle schoolers must be running this Walgreens as a science fair project.. it's that bad read more

Wow. Only In Miami Beach. Walgreens meant to open at 7am. At 7am me and other customers are standing outside. It's 7:02 customers are getting Riled up because they have to get to work. Ridiculous read more

Worst pharmacy ever. Lazy pharmacists and pharmacy tech staff. They never answer the phone, always some dumb ass it's standing behind the counter while the line of people is a dozen thick . Recently found out they dispensed the wrong drug in a refill. See you in court assholes!!! read more

I can't believe it took me so many years to write this review. I've been going to this location for years because it's the closest one but everything about it is bad. The employees are slower than molasses. I've literally waited over 15 minutes in line because of the employees incompetence. On top of that they don't stock the shelves as well as they should. It's quite noticeable when the liquor store has the gallon bottle water in stock while the main store was out for over 2 weeks. Whoever is the upper management needs to make changes, this place is a joke. I'll be walking the extra mile from now on to avoid this place. read more

I love Walgreens, I probably go four to five times a week but I absolutely can not deal with this one, I am a sobe local and I will still drive to 41st or the one on Collins and 73rd simply because this one is awful, one time I came in and asked an employee what isle cat litter was in ( this was my first time visiting after moving to sobe) she replied she did not know... How can you work at a store and be trained yet not know what isle products are in? Another night I came after work (1 am) to pick up milk none, just almond milk? How can you possibly have almond milk yet not regular milk? Don't waste your time here drive a little further there are better deals and better customer service. read more

The structure's location along the east-side of Alton Road has made it almost impossible to reach by automobile without delay and hassle since Miami Beach road crews tore up the two east-side lanes of this major north-south thoroughfare. Unless you're afoot or dropped onto the site by helicopter, the old adage proves true: "You can't get there from here!" read more

If they would do something about the bums always sitting outside asking money, this place would be better. I get it, they need somewhere to go to but to sit out there and chain smoke packs they just bought inside and then yell at you to give them change is annoying. It makes me not want to shop here :( and I love my drugstores! read more

I have been to this Walgreens more times than I can count. The managers are rude and very lazy some of the employees are lazy and rude and they seem like they are not interested in hiring African Americans. Every time I go to this location and I have to use the restroom they either don't have any soap paper towels or toilet paper. Oh and get this their toilet in the men's restroom is broken and its been like that going on 3wks I called corporate office to inform them about this but , I haven't gotten one phone call from them about my complaint and the other problem is that this Walgreens is over priced. The excuse for not being affordable is this is the beach and Miami Beach FL is a lot expensive than other places. Here's another one I filled my mother's prescription at the other Walgreens on Collins Ave near 72nd street , in Miami Beach FL and the price was $36.69 but I wasn't able to get it then so I was told that no matter what location I go to the price will be the same. I went to the Alton Rd location cross street 19th and the prescription was $11.85 more I'm looking at the lady like you're kidding me right she said no. I told her that I went to the other Walgreens and the price i was given was $36.69 her response was I don't know how you were quoted that price. I asked for a manager and the guy who is the manager was new and didn't have a solution to my problem but he walked off. So I asked for the manager over him finally someone who knew what they were doing but even after talking to him I was still upset about the price of the medicine. I have some pics of the restrooms the other problem I have is that they allow the men to use the women's restroom and the women to use the men's restroom. That's dangerous as hell I remember one Time I knocked on the door of the men's restroom and a lady responded saying I'll be right out. read more

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The store itself is great. The pharmacy has the biggest bunch of morons working for them. Only the manager seems to have her act together. It is impossible to get stuff done at the pharmacy but because they are near my house I have been going to them for years. read more

On January 30/ 2019 my podiatrits place a medication at Walgreens ( as instructed ) two days past on and my medication wasn't delivered  as usually, then I called the pharmacy inquiring about the medication, and to my surprise they informed me that it was a co-payment of $40.00, and my credit card's date was expired. Immediately I replied that I had the new card with expiration dated 12/2023, the answer was : that they can't get that information over the phone I replied that I will send a personal check for such amount with the delivery lady .  Few days later I was E-mailed from the pharmacy in reference to a refill for another medication stating that it was ready to pock up. I went to pick up the prescription and then  they told me that the medication wasn't  ready yet and I should seat and wait until I was call to pick it up, and that my check (of $40.00 ) it was bounced, ( it was a big line for more than 7 people and every one heard about) Of course I said "I will not seat and wait since you were suppose to have my medication ready to pick up" ( according to their own words) then I request the cancelled check,  and at that point they called the manager of the store, however when he came in they told him that " the bounced check " it wasn't deposit until 2/6/19.------- .I have been a customer of the Walgreens for over 20 years and I was very upset . Your people made felt diminished  and embarrassed , I don't like to go to Walgreens, and despite to call your District stores several times ( spoke with Haily, Nikky and Evelyn) I haven't hear from Walgreens at all.  This is a very bad policy on your store and I hope some of you made the necessary corrections and Walgreens could be again the way it was. read more

I am writing strictly for the Walgreens liquor store section - I looked everywhere for holiday sets when liquor companies give away free shakers and glasses with their booze in nicely wrapped boxes, etc. I looked everywhere, couldn't find any, until I came here. There were well stocked with holiday sets and I was able to purchase the hundreds of dollars of merchandise that I wanted, and will make a LOT of people very merry and cheery this holiday!!! Tis the season and thanks!!! read more

I am a regular customer for all kinds of things and the pharmacy. They are very friendly. I am not Hispanic as many Miami employees are and they are not prejudice against non Spanish. If you are not friendly maybe you're treated the way you act....for people who have said that. As far as the person who frequently wants to use their rest room. Who does that! Go to a restaurant, gas sta, home! It's only for when it's a real emergency. You've had several? Something wrong with you! They're not a toilet! read more

Would be rating this Walgreen location 2 1/2 stars but went up due to a remarkable assistance of Mark the pharmacist that worked 9/23 approx 8p. We are out of town from California who needs a medicine for my daughter's ear infection asap to make her comfortable for our return flight the next day. This pharmacy location am staff gave me the run abouts of going to another Walgreens, went to different locations to make sure we provide the antibiotic, pain drops for my toddler but apparently some locations closet at 7p which is closest to our hotel in Collins. We were told to go to this location but it is inconvenient due to a far location from our resort. I called this location and spoke to Mark and informed him of our issue. He made sure that my daughter gets the antibiotic and the ear drop. He found a closest Walgreen location the carries the prescribed med and called me to make sure it happens. This is a true epitome of customer service that a Walgreens staff should convey. If not for him, our frustrations as parents and out of towners may have worsen but he helped alleviate the issue. This location is lucky to have Mark in their staff and should provide proper customer service to the other staff of Walgreens. I must say their is a difference with work ethics from my observation in California versus Florida, these observations were from Orlando, Key West and Miami, it seems that they will rather " pass the buck" than do the work but with Mark who relocate from Midwest had actually made a difference. Thank you for your help and this location should be aware what an asset you are to their premise. read more