I don't know what happened to this business but they're front counter people you call and talk to…read morehave became rude and very unpleasant. I started going here because it was family-owned and I wanted to support that. And for a few years they were very very nice and down home. And I loved the pharmacy and I recommended them. Lately something has changed and they are rude Don't want to listen to you. And it's not a very pleasant experience I've had two strokes and be cancer. And it takes me a while to talk and get my thoughts in order. And they were rude and cut me off and the lady said can I talk now like I was not important at all. I transferred all my prescriptions from Walgreens to orchard hills because I wanted to support a family business. But they don't feel like a family business anymore. I don't know what happened but I might as well go back to Walgreens I got the same in personal treatment there.

I have never met nicer people at a pharmacy. They will bend over backwards to work with you, answer…read moreany and all questions, and make sure you leave with a smile on your face. I cant say enough nice things.

The coffee is good the customer service is awesome and I enjoyed my time there thank you for…read morereading this.

I went to the store looking for yeast so I could surprise my little girl with cinnamon rolls in the…read moremorning. There was none in the baking aisle so I went to ask a worker and the worker sent me back to the same aisle. He didn't walk with me or help look he just pointed to the aisle I was in. I looked again and couldn't find any but for all I know there could have been some on the top shelf but I wasn't tall enough to look and had no help looking.

I love how they check with me to make sure my meds are still current and to find out if I have new…read moremeds and the shipment to my home is 100% excellent

I am so amazed at the customer service and the personal interest shown by the staff at this…read morepharmacy. One can't ask for more personal service. They call now and then to see how one feels as well as to check on the need of medications. Every one is so kind and caring I love how they package our meds. It saves hours of time. Thank You Integrity you are the best.

Dr. Corey was wonderful very thorough. The staff was very very friendly and I will definitely go…read moreback.

I enjoy going to Nixa Vision! It's a nice clean place with very kind staff that are always happy to…read morehelp. The eye doctors and staff are full of helpful information to make life easier with my aging eyes. They have a nice selection of glasses that make me feel good wearing them.

Vision Clinic 3440 S. National Ave - Springfield MO…read more CONS: Need more frame choices. The frames are a little more expensive than other places, but it's worth it for the quality of frames you get. ‍ Ian needs a new desk. PROS: GREAT LOCATION for me. This office is in walking distance from my house to my various doctors I have to see. They connect with my PCP & diabetic dr; sending them the test results. I had the privilege to be seen by Dr. Rice. He and his staff were wonderful. Each person I dealt with was excellent. Amy, Ian, KD and one other front desk girl I dealt with were just FANTASTIC. They were all attentive and caring. Then the atmosphere was modern and edgy. The office and machine they used are on the cutting edge of time. I would strongly suggest this establishment to any of my friends and family. Everyone should check this place out if you looking for caring people with quality care.

I wanted full service when buying glasses this year. I knew that I needed a new prescription…read morebecause I was struggling with reading small text and seeing down the road when driving. I rank the the the following: Reception: 3* Lady checking me in was ok nice. Had 4 cups/glasses sitting on her desk. 2 soda cups, a coffee cup and her personal thermal cup Pre-testing: 5+* Young lady was exceptional. Very easy to understand, smiled and interacted very kind Doctor and Assistant : 3.5* Dr Vincent Rice was very good at testing my eyes. Chairside manner leaves a lot to be desired. Hardly spoke at all. Assistant never said a word or smiled. Appeared to be upset about something. Maggie: 5+* Young lady fitting me for glasses was excellent. Very professional, helpful and friendly. Maggie's said that glasses would be in 7-10 business days. 9 business days passed and no call. Called twice and left messages. No one ever returned my call. FINALLY got a real person on the phone and confirmed glasses were there. Made a special trip, 45 minutes, to town to pick glasses up. I came in at 12:10 and one person, Maggie, was only person helping people. Kimberly1* (? I think was her name) was sitting at her desk, looking at herself in her mirror, adjusting her hair. She looked past me and helped a lady that came in two people after me. I asked her if she would help me, she would help in a bit. I'd already been there 12-15 minutes. Lindsey: 5+* (? I think was her name) was sitting at the front doctor reception desk and went to back and asked what to do to get me some help. She came back got my glasses, put them in a paper bag with glass cleaner and handed them to me. I asked "was someone going to fit them to me". She said if you want to wait. My conclusion is Vision is NOT full service! Especially when you pay $825 for a pair of glasses. Go somewhere else. You do not get what you pay for. OR get your script here and order online. You'll get better service.

I am writing this review to update patrons on my last review. I was called this morning by Heather…read more She apologized to me for the way I was treated and and took ownership of her staffs rudeness. She is making the visit on 7/24/26, corrected. Thank you for the call and apology.

I'm not sure what happened with the people that left the negative reviews. I don't agree with them…read moreat all. Everyone at Heffington's is great. They are super friendly and have created a fun atmosphere. Yes, there are two lovely dogs but they are well behaved and the entire store is quite clean by any standards. Most importantly, I had a very thorough eye exam and left with a perfect prescription and new frames that look great!

i thoroughly love this store and all of the pieces they carry, however the employees are…read moreconsistently rude and seem irritated. i've been in multiple times over the last few months and their poor attitude is the same every time.

I love shopping here! They have trendy pieces you can add to your current wardrobe OR buy a whole…read morenew closet! Although I gave 5 stars, they can definitely improve on customer service. Sometimes when I go in, an employee never acknowledges me (not that I'm expecting them to follow me around and be my personal shopper, but at least being greeted and filled in on sales would be nice). I also wish they carried more shoes!

worst gas station i've ever been to employees act like they don't know what their doing, and took…read moremoney off my card but claimed the register canceled it all out.

I have gone to Eagle Stop regularly now for months. Even though the Kum and Go is across the street…read moreI would go here over them any day. The staff is so friendly and the manager Klinton (hope it's spelled right) has always been so helpful and incredible! I absolutely recommend them over other places. You're not just another customer there and I love that.