Incredibly frustrating. Please think before you fill your medication here, or send them to be…read morefilled here. A cute family owned pharmacy, however, they don't consider their customers. I waited on a prescription here for 2 1/2 weeks!! Every time I came in, I received a different reason as to why the medication had not been filed. At the 2 1/2 week mark, the pharmacy told me that I should drive back to my home state (5 hours away!!) to fill it, as there was no way he could. Same prescription was filled in 10 minutes at hannafords in Old Town. Think twice friends.

What great small town pharmacy... I'm not kidding, think Norman Rockwell…read more This place had everything you could need from Tylenol (no-name too) to ice cream... daily paper to birthday cards... Prices... oh holy smokes, this place is cheaper than Big Pharmacy. I'm not kidding, I have spent a good portion of my day ranting about pharmacy prices put this way. I spent $1.75 on calamine lotion that Big Pharmacy wanted $6.59 for! The staff (a young kid) was great. And when he didn't know, he had the pharmacist come and show me what I was looking for... BUT the pharmacist even when the extra mile of recommending a home remedy since the pharmaceutical way was working for me... This is downtown Orono, college and yuppie central... so parking can be a bit hard, but I lucked out. Very impressed with this place.... as for the home remedy, it's working!

Visiting Old Town Hannaford is painful in many ways, all of which imply a negative leadership or…read morecorporate attitude towards customers. Some things that make patronizing this business a poor experience: -Navigating the aisles and accessing food is CHALLENGING due to pallets waiting to be stocked and the stockers blocking the aisles and/or access to products. It is rare for them to notice customers trying to get to products. This is true at peak hours and in high traffic aisles (dairy case). One might surmise that they don't care. -There is no easy way to get help, especially help finding things. There is no customer service desk. Stockers are not helpful beyond saying " I think that might be in aisle 5". The Website is not accurate. -The pharmacy is SLOW. It is not uncommon for you to be ignored at the window while staff chats. The pharmacy also closes mid-afternoon, apparently for lunch. Imagine the implications for some people.... -Check out lines are long, long, long. Checkers are often slow. -When I took the opportunity to tell the store manager about the difficulty I had accessing products because of pallets blocking access he said "That ain't gonna change". No empathy, no apology, nothing.

Pharmacy is terrible in all respects. Unreliable, uninformative, lazy (as in "we don't order…read morerefills" despite being in the Refills Made Simple (RMS) program), terrible user experience on the pharmacy website, auto-filling controlled sleep med without me enrolling it in RMS while not auto-filling drugs I've enrolled numerous time both online and in person, drugs are rarely ready when they're supposed to be and they often wait until you arrive to fill them; RMS caller bot says they will call if there are changes to your meds but they never do (2.5 years in!), caller bot also rarely calls when RMS refills are ready despite saying they will we only get called when we're LATE picking up drugs they never told us were ready... It's been very difficult to get my list of allergies (most of which are ANAPHYLAXIS) right. There's probably more I'm forgetting. Attempts to contact the parent company about issues lead nowhere. We just don't know where else to go. So many local (Old Town/Orono/Bangor/Veazie) pharmacies have really bad reviews.

This might be the best Sam's Club I have ever been to, the staff here are incredibly helpful and…read morepositive as well as friendly. It seems to really enjoy their jobs. I don't recall ever seeing the store, dirty, unkept or disorganized. Very impressed with this location.food

Good selection, fair prices, and friendly staff. Store's clean and the gas station saves money…read more Checkout can get busy but self-checkout helps. Worth it if you buy in bulk.

This is a very stoppable Wallly Mart, I find. Store isn't bombed out, not a lot of open packages…read morelike in other stores and the staff were friendly to me. I don't love close to this one but I am in town enough I would stop in again.

Had my nails done by Jerry in the nail salon. He argued with me for 5 minutes saying that my nails…read morewere artificial. I told him that I had never had artificial nails and hadn't had tips since Christmas. He said he would show me and started grinding my nails. He ground them down so far that 2 of my nails are now broken way down into the nail bed! Run, don't walk away from this salon!!

The pharmacy staff were very helpful in getting an emergency prescription refill for me when I was…read moretraveling. They were pleasant and efficient - 5 star all the way. The subtracted star is for the very frustrating phone system I had to battle.

I've been using this pharmacy for about five years and have had very good experiences. My…read moreinsurance has few "preferred" options, and I chose CVS because I travel a lot and can move prescriptions to other locations easily. This particular location is usually VERY busy, and sometimes the line moves slowly, but don't we all appreciate the time spent with us when it's our turn? I've had excellent luck with vaccinations, getting refills, and yes, getting call backs.

Latest 2 Encounter is dealing with an answering machine then they follow up with a text that says…read morethey will get back to you. I have left 2 detailed messages last week. No one has called back or text. I was told every month I would get new nose pieces for the CPAP machine automatically in the mail. This hasn't happened. I also. Need filters for the machine What a lousy company this has been in so many ways. Should be so easy.

Wish I also could give no stars. My electric wheelchair broke. After 3 weeks I'm still waiting for…read morethe part. If I could pay for it myself it would be here in 2 days. I asked the person in the store what I'm supposed to do, and he said it could take months. They do not care if you have to lay in bed for months while they do nothing. I asked if I'm supposed to lie in bed for months. Their response, "as long as it takes."

WARNING! Lovely little scam they've got going on here. Picked up a single item at the pharmacy and…read morethey put it into one of those tiny, flimsy prescription bags. I didn't request a bag. Get home a notice on the receipt a $1.50 charge for 30 (thirty!!) bags at .05 cents each. You don't key in 30 bags @.05 cents each by mistake. Nice little UP charge of $1.50 each for a prescription.

I needed to buy insulin as I had forgotten my insulin on my travels. When I asked the pharmacist…read morefor insulin he had Novolin NPH. It cost $165 and when I asked the pharmacist if it was OK for the pump, he said yes. When I contacted my endocrinologist, her initial response was no, no, no,! As this is a long acting insulin and does not work in a pump & she rarely uses it. I was out $165 without having my problem resolved. Be very wary of this pharmacy. Fortunately, my endocrinologist was able to call in a prescription to CVS. On my way to get it picked up. At least I will have the right prescription and hopefully not having to pay another hundred plus dollars to get it filled. As a follow up to my post I went the next day and the pharmacist saw the mistake in the insulin. I could not have been more pleased of his understanding & his rectifying of the situation. It reaffirmed my belief in humanity. We are all allowed to make mistakes. The Important things is to be able to acknowledge & rectify the mistake. Maybe I was too hasty in posting my initial response.

Purchased a disposable Sea Puffins there. Out $45 it's a dud! It won't even charge up! Never go…read moreback!

What a nice dispensary. It 's clean, large and open. A nice selection of leaf and a very nice…read moreselection of gummies and other ingestible. The staff was friendly and if one person didn't know the answer to a question, another person did. All in all a good experience.