Pharmacy Review: My…read moredoctor sent a prescription for me to this CVS. On the website, it said that they didn't have it in stock and it was ordered; it would take about 2 business days. Ten days later there was still no updates. I called the pharmacy but was never able to reach a person. There was a voicemail option that mentioned that they would call me back in a hour. I've called twice in two days, I've heard nothing, crickets. I decided to transfer the prescription to a different CVS, and the same thing happened. I asked my doctor for an alternative medication since this one was out of stock at both CVS locations for about two weeks now. The new prescription was sent, they had it in stock, and I was able to pick it up the same day. Luckily this wasn't a life saving medicine or I'd be out of luck. 1 star for the initial experience but I bumped it to 2.5 stars since they were able to fill the alternative prescription the same day. They need to revamp their customer service system. I used to work in customer service, this baffles me. I would never leave a customer hanging; I always find a resolution for them.

Very nice staff. Store manager was very friendly, helpful. Easy parking and store was cleanread more

3.5 stars. This is another standard CVS, located in a busy plaza. The parking lot is big but does…read moreget packed and with quite a bit of traffic; however, I can always find a parking spot. Sign up for the CVS card to get coupons. The pharmacy is okay, they seem to communicate a tad bit better online regarding prescription updates versus the one in Canton. However, since the prescription I needed was out of stock, I never got any further updates; it was just stuck in limbo. I had to request a new prescription from my doctor. CVS was founded in Lowell, MA in 1963 and headquartered in Woonsocket, RI. There are approximately 9,967 locations in the US and PR. They sell prescriptions, beauty products, OTC drugs, film & photo services, greeting cards, snacks, and seasonal items. They also have Minute clinic which has physician assistants and family nurse practitioners on duty. This service is only at select CVS'. They can treat, diagnose, write prescriptions for common illnesses. They provide vaccinations for flu, pneumonia, etc. they can treat minor wounds, provide routine lab test, health screenings, and various other services. They didn't have this where I came from in Florida so that is nice to see.

I really like this CVS and have been going here for 25 years. There is little staff turnover and…read morethe pharmacy techs and pharmacists are very polite and accommodating. I love Laura the RPhT she is so knowledgeable about adjudicating claims and always has time to explain issues thoroughly. I thought she was actually the RPh Mgr!

I have no issues with this Walgreens. My prescriptions are always ready when I arrive. I don't…read moreuse the drive up window and I don't think I have waited for than 5 minutes to pick up a prescription. Occasionally some one in front of me doesn't understand the process or there insurance but that is not the pharmacies fault. I always renew my precriptions using the Walgreens App. On occasion when I get a prescription that is not covered by insurance they are quick to find another way to discount the medication. 99% of my medications are covered with zero out of pocket for me. I don't buy much else here but when I need something they usually have it,

I went into this store to drop a return off at Fed Ex. I purchased a $4 shipping bag because they…read moredon't offer those as part of the service. I inserted the items into the bag and the girl at the register asks "would you like to buy some tape to seal your bag?" Keep in mind, there is a packing tape gun sitting on the counter behind her, which I make reference to. And the Asst Manager (bald guy with glasses and a goat-tee) who is sitting at the counter says to "Oh, that's the store tape, we don't use it for customers.' I just bought a $4 shipping bag and you want me to spend another $6 on tape because you won't use a 4 inch piece of tape from the "store tape?" Great customer service. I will never shop at this store again.

Sana, the Pharmacy Tech, went above and beyond following through for a prescription. My dog has…read moreepilepsy, and it was very difficult to get a refill from The specialist - she persevered. This pharmacy is always VERY busy. Staff are professional and patient. Could use more staff esp during vaccines.

Once you meet Helen, and she remembers your name, you are a friend and customer for life…read more Excellent customer service from everybody employed here, including Bob the owner-pharmacist. His dry sense of humor makes me laugh every time I visit. Now, if only they had a lunch counter......

What a cool place! It's like a throwback to the old neighborhood pharmacy instead of the ones you…read morefind inside a supermarket or the corporate cloned spawns that are dropped around the state like globules of cookie batter on a baking sheet. This is the real deal, a friendly pharmacist that knows everyone's name and gives personal attention to his customers. I saw him spend nearly ten minutes giving some poor soul with a hacking cough incredibly detailed instructions on when to take her two prescriptions. It's a pretty good sized store that also sells toys, greetings cards, and even beer, wine, and liquor! Something for everyone!

I stopped by the Avon Walmart to pick up some necessities like toothpaste and tissues. This is a…read morepretty big Walmart, with a substantial sized parking lot. They don't have a full grocery section, but you can find flour, oil, seasonings and some other "dry" items. The shelves are all very well stocked. This Walmart is a bit behind on some of the latest releases. Prior to going to the store you may utilize the store locator on their website, to identify which location has your item in stock. Currently, in mid October they have all of the Halloween items out and Christmas too. If that doesn't tell you it's a big Walmart, well it's big. I typically find what I need and go to the register. It's unlikely that I'd find someone looking to be helpful. Overall, not a bad Walmart.

Since they've done the update, this is the worst Walmart in the history of Walmarts. They don't…read morehave any of the products that I use. The shelves are jumbled in a mess. There's no rhyme nor reason for the way they're set up. They don't have the gum that I need, the coffee that I need, any of the cereals that they used to have. The aisles are terrible. Don't waste your time.

Came here to pick up a prescription because my regular pharmacy doesn't carry the medicine I needed…read more So here I am, sixth in line, six more people behind me, one cashier open, at least five people behind the counter, other than the one with the only cash register working No pharmacy staff comes to help. Nothing. Even the inexperienced one leaning against the wall who was just watching. This is poor customer service....it really is. When I think of CVS, I think of prescriptions not anything else that's for sale in the store. I go to CVS to get a prescription. I should go in. I should get out with really no delays They should be ready to rock during busy time. Others behind the counter just watching or doing fairly nothing is unacceptable. Simsbury Pharmacy is a much better choice. Only come here if you absolutely have to

This CVS is located as part of a larger plaza, but feels like it's in its own space. There is a…read moresmall parking area to the right of the store to save you from crossing the street, and more parking with a road between the lot and the store. There's a mailbox next to the entrance if you have mail. I went after the pharmacy closed, and it was dead. Yet the cashier gave his hello as soon as I walked in, asked if I needed help.... I'm not sure there was anyone else working. But they have self check out so who needs extra humans? The store is fairly large, and pretty clean. It was a standard store though, with everything you need or want from a CVS. No comments on the pharmacy because I had no interactions with them.

I just visited this pharmacy for the 1st time ever, & it is fantastic;…read morevery FRIENDLY & KNOWLEDGEABLE, very neat and clean. Extremely smooth and efficient. The staff is wonderful. This is how all pharmacies need to be; PERSONABLE

My family members and I have been visiting this place for the last 15+ years, and overall we can…read moreattest to a 98% overall satisfaction. Congratulation for a job well done, and keep up the excellent customer service. Thank you very much.