I made an order online, I came to pick it up after working all day, and it was some random stuff in…read morethere that wouldn't be of any use to me, in place of a $15 product I had ordered, it wasn't even remotely the same product, when I asked the woman she showed me a note on the bag saying they didn't have the product. I left, and came back to ask about my refund and another lady who was very nice, found the product I had ordered IN TWO SECONDS. So not only did I find the exact product I ordered RIGHT IN FRONT OF THE STORE, IN FRONT OF HER FACE but she gave me attitude and started speaking slow to me like I was dumb when SHE IS THE ONE THAT MADE A MISTAKE because she was too lazy to look for what I ordered. So I had to pay for the product TWICE and now I have to "wait for a refund" all because this weirdo didn't want to do the job SHE APPLIED for. I'm livid and I better get my damn money back.

I love this store well organized and they seem to have all the hair products that I need. I love…read morehow as soon as you come in someone is there to help you find what your looking for. The staff is very nice!

I have been a patron of Merle Norman since I was a pimply faced 13-year-old. My mother went with…read moreme to the Merle Norman Studio in Denbigh, Virginia. My pimples cleared up, I learned to take care of my skin, and we both continued to use their products throughout our lives. She is 87 and I am 64 years old. Neither of us looks anywhere near our age and that is a credit to the quality of Merle Norman products. We have been loyal customers at Merle Norman in Roanoke Rapids since 1992. One look at Yvonne's face will tell you everything you need to know about skin care. She is beautiful and looks half her age. The last reviewer said Janice is bubbly and that's true. That's what happens when you feel good about yourself.

First off let me say, I really wanted to give this establishment zero stars, but Yelp requires at…read moreleast one. This location is located within Becker Village Mall. When I first entered this location I was greeted by an over friendly sales attendant, Janice. While her bubbly personality was a bit much, she was helpful in assisting me in my makeup selection. In the studio light (of course it does), my makeup application looked very decent. However, once I got home and into different lighting, the makeup looked too dark and had an ashen appearance. The following day I decided to go back to this location for an exchange. I even brought in pictures to show how horrible the makeup looked on my face. Once again, Janice was eager to help, and she helped me choose the "right" colored foundation and cheek color. Yeah, right! I looked fine in the studio lighting, but I encountered the same issue as before once I got into a different light source. At this point, I began to get frustrated with the Merle Norman line due to the fact that none of their shades seem to suit my African-American skin tone. I went in this past Friday for a return ($52), and I was told by Janice that all returns are overseen by the owner, Yvonne, who wouldn't be in the store until the following Tuesday. I call ahead of time to remind them about my refund and to ensure that the owner is available. Once I got a hold of Yvonne on the phone, I couldn't believe my ears! She began to berate me, saying that she didn't understand why the products didn't work for me, and that Merle Norman doesn't work on Black skin!!! Wow!! She very accusatory, and I tried to calmly, at first, explain the situation to her, but to no avail. I kept the cheek color, so I tried to tell Yvonne that I wasn't totally dissatisfied with my purchase, just the foundations. Here's the shocker, she really told me that I was not welcomed in her store anymore as a patron due to the fact that I wanted an exchange!!! I barely used the makeup before I came in for a refund, I actually had it my car so I wouldn't forget to return it. I wasn't trying to scam them, however that was the implication that I was receiving while on the phone with Yvonne. I was rightfully offended seeing that I did nothing wrong. As a paying customer, I have the right to return a product if I am unhappy with it. Although I am not too big on their makeup, I was looking forward to returning to this location for their other services ( i.e. Facials and waxing). Now, all I want is my money back and to never walk in there again, especially if this is their customary treatment of customers. All in all, I'm totally offended by the experience, and anyone interested in going to this location should be cautious.

Caring office. From when you walk in until you leave. So…read morenice and polite. I will recommend them to all that need a check up. on their skin!!

I was seen quickly by the nurse for info gathering followed shortly by the PA who I had an…read moreappointment with. She quickly said I had been misdiagnosed by my previous doctor at my family doctors office. She suggested an alternative treatment since my previous treatment was just masking my symptoms. A follow up was scheduled in 3 weeks and it went well with me showing signs of improvement. She had me go to LabCorp for a liver test. She refilled the meds she had prescribed and scheduled a follow up in 4 weeks. I have been very happy with the service and would recommend them to anyone. The phone wait time is a problem I can deal with.

I had a very positive experience with Dr. Thomas Fleming on October 10th. He was very cordial,…read morefriendly but professional! He worked expertly and quickly. He showed concern for me and my comfort. His staff were pleasant and the office itself made me comfortable. This was my first experience with a medical profession, since coming to North Carolina in June and I am pleased. Geraldine Gazzara

Great for adults as well as children. Great staff, competent and knowledgeable. Does not…read morerecommend unnecessary procedures. Takes time to talk about what might need to be done over just doing it.

Nice store! Lots of great sales! 80% off! Plenty of things to choose from! Our cashier was awesome!…read moreSo friendly and funny!

I was in town for work and had to return a watch that did not work that I purchased from a…read moredifferent Belk store so thought it would be easy to take care of this errand while in town. I walked in and......crickets........it was like a ghost town. There was music playing overhead and the lights were on, doors unlocked, so it has to be open, right?? I walked around for about 5 minutes, clearing my throat, saying "hello?" in all the departments...and this is a small store so it wasn't that difficult. FINALLY a lady came out from the back in the shoe department and I asked her if she could help me with a return in jewelry. She said yes but then kept looking over and around for someone in jewelry. I told her it was like Night of the Comet, there is no one anywhere. She didn't think it was funny. I handed her the receipt and she snapped, "where is the receipt?" Yikes! She then started telling me she didn't see the barcode so I started sweating it until thankfully, it was on the bottom of the watch box. Now, normally, I take full advantage of a return by buying something else. 1. The watching was a Betsy Johnson watch and the lady in shoes didn't know who Betsy Johnson was. They did not have any Betsy Johnston in jewelry nor anything I would want in it's place. I guess all Belk stores are VERY different. 2. I was sort of afraid to continue going through the store as desserted as it was to stroll and see if there was something else I wanted to buy. It takes a lot to get me to not shop...just sayin. 3. The lady that took my return was probably the one who would check me out and honestly, I didn't have time to find her again, nor sweat whether or not I was going to be allowed to make a purchase. Come on Roanoke Rapids Belk....get it together. You don't have a lot of shopping options. It's a shame that someone can't feel comfy in Belk.