How many different ways can you rate a Walgreens? Inventory is usually all the same, which is great. Convenience stores are always expensive but that's what "convenience" means. I go to this particular location on my lunch breaks when I need something that I don't want to have to buy after work, ex. body lotion, deodorant, etc. I've also utilized it's convenience the day my phone charger shorted out. How cool to be a walk away from a place to grab a new one? Anyways, a recent visit here I found quite humerous. You know how you'll go to a Rite Aid or CVS and the hard alcohol will be locked up? Well, in Oak Park apparently toilettries are just as valuable. I kid you not when I say I could not easily grab body wash for myself because it was locked up behind bars. The same for the face wash, such as L'Oreal and Olay, and laundry soap. What a shame! The third star is because I get pretty darn good customer service. read more

Don't really understand why people have rated this place so terribly. It's not that bad. It's pretty much like any other Walgreens. Parking is ample and it's nice that you can access it straight from the residential areas in addition to coming in from Stockton. Although I haven't seen anyone for a few months, in the past there was also someone near the front door asking for money. I like the workers at this Walgreens. The woman who works in the photo department is hilarious and the pharmacists are aloof, but helpful. I'm glad to have this convenience store in the neighborhood. read more

I love going into this Walgreens - especially if Bethany is working. She ALWAYS greets me and my friend by name. Her customer service is exemplary. I've had nothing but good experiences at this Walgreens, but Bethany is by far and away THE best. I wish more people were like her with her positive spirit! read more

You SOOOO wish you were Rite Aid don't you? You're not and honestly don't even come close. Smaller selection of just about EVERYTHING, higher prices, less employees, worse location, ghetto er clientele. Seriously, do something about the honestly aggressive bums hanging out in front of and INSIDE of your store. I will give it to Walgreens, they have STUPID low prices on Camel cigarettes quite often. read more

Horrible customer service. Needed to use the restroom while shopping wouldn't let me go until after I purchased everything just about pissed myself with how slow the cashier was who was talking to people and not actually working never shopping at this Walgreens again read more

I have been a regular customer at this location for years, mostly the pharmacy, and I have always had very friendly courteous service, until now. I would have rated the pharmacy service a five star until yesterday, but I am new to Yelping, so please take that into consideration if you read this review. Hence the three stars! It would be one star if I hadn`t had such good service in the past. I very recently used the drivethru window, my normal procedure for picking up meds. The woman who was servicing the window was new to me. When she came to help me, her attitude was very cold and off putting, she seemed almost annoyed. I gave her my prescription and told her I would hang around in the parking lot and wait for the usual text I get when it`s ready. She coldly stated that it was an hour and a half wait. I`ve never been told that before. I needed the meds and told her I would come back when they were ready, she did ask for my number to text me, that`s when I knew she had to be new because they had Never asked for my number at the drive thru window before. I drove away feeling a little surprised and upset. After all, the customer service at the drive thru window had actually always been a pleasant experience. I had another poor customer service experience with this woman several hours later. I came back the next day and waited in the drive thru, behind only one car that was at the window when I pulled into line, for what had to be 15 to 20 minutes. Years of using this drive thru, I have never waited that long for one car. I was going to get my previous night`s purchase reran thru my insurance, as it was new insurance, and I had had to pay cash the night before (not her fault) and get reimbursed. Finally the vehicle at the window finished and left, as I pulled up to the window........there she was......not surprised now why the wait was so long, poor customer service, maybe. I just pulled straight thru. Figure I`ll come back another day to get my cash back. If she`s manning the window and the attitude is still there I`ll probably look for a new pharmacy. read more

Worst service, and where the local law mandates that stores have PLASTIC bags that are reusable, for purchase, Walgreens at this location at 2900 Stockton Blvd, Oak Park, by Food Source, has decided to charge for non reusable paper bags, and does not use plastic. Ripping off customers as well as being tree killers... I am in a wheelchair and I carry bags with me, but the clerk refused to take one of my reusables off of the back of my chair with a snotty, "I'm not going to do that." OK, fine, just give me a refund. So now, I guess that will take weeks to credit back to my card. As for that pharmacy, even waiting a couple of days to go pick up, on prior occasions, so a prescription is ready, they never have the medication, it will take a few more days, so sorry, and others in the line waiting hours for what they do have. Too awful, CVS or someone should buy them out, Service, and attitudes, better to shop elsewhere! read more

The staff here are super friendly and inviting! They had everything I wanted, and they were ready to help. I am happy to return to this Walgreens, as it has always been a good experience. read more

Worst Walgreens ever tried there pharmacy and was disappointed the younger pharm tech was nice but the older lady was very rude she judged me by my looks and the pharm tech said can we atleast give him his inhaler and antibiotics and the older lady i don't get her name but she said don't give em nothing tell him to leave as a person that makes u feel so little like atleast show me respect the younger pharm tech was very nice but the older one has to go wish I could leave negative stars read more

Hate doing this but waited for like almost 5 plus min on an isle trying to look at something that some cards that were locked up to see what was different and the employee that finally showed up didnt want to simply unlock the case to let me look closer because they were " all the same" i wouldnt have waited as long as i did if they were all the same and i feel like i shouldnt have to tell someone who is a keyholder something like that anyway not coming back read more

Worst pharmacy ever !!! Long wait times and bad customer service. Waited 45 mins for a hand cream for my grandpa. Smh.

The whole pharmacy department doesn't work they need to replace the girls who ring you up they need to replace the pharmacy staff in its entirety. They also need to start getting the manager of that store and getting rid of him and his assistants and get better people it's the worst store I've ever seen for Customer Service. read more

Well, I stated before, that the customers were to blame. For some strange reason, the staff has gone down hill. It's pretty bad when you walk in and leave because you know the clerk is going to take forever or not understand how to ring up your sale. Please bring in new management or open a Rite Aid near by. read more

Today i left my phone charger at home and i need my phone for work and was nowhere close to home. I went into walgreens and couldn't find my size. Dennis helped me and told me that with my Samsung I could use the smaller size, and that they had one on sale. I didn't know that was possible! I was so excited. ..we tried it and it worked! His knowledge and helpfulness made my day! read more

Horrible, the lead pharmacist is lazy and has poor customer service if he has not pre made or have your prescription he will do hid best in not trying to put it i. The system! and will tell u to go to rite aid or somewhere else! Horrible service and is a bad image/ representative of Walgreens read more

I dislike this store. until recently the employees have been uninterested in you being there during the checking out process. I have on two occasions had my debt card double charged and had to jump through many hoops from my bank in order to get my money back. fool me once shame on me; fool me twice I'm going to Target. read more

Today I had a horrible experience at this Walgreens! It started in March 14 when I purchased $50 of HP ink cartridges, it only worked for less than 30 color pages and it ran out?! So I called this morning and spoke with a male Manager and he agreed that it was strange that ink ran out so quick, he said he would let me exchange for new cartridges but if it happens again I would have to go to HP and talked to them...so I went to Walgreens a few hours ago and spoke with a different male manager, who stated he wasn't going to exchange for me and I needed to call HP, he also stated the early am manager left a note stating NOT to exchange it and to tell me No! So I asked him why? If the AM manager had already agreed to a one time courtesy? The PM manager stated I can come tomorrow morning and talk to AM manager about it, I said, "No you're just being a jerk and don't want to help me" Well Mr.manager got upset and asked me to leave the store because I had just called him a bad name! LOL, ok show me the note he left stating to deny me an exchange, but he just asked me to leave! Well, I did and I'm never going back, I will go and talk to A.M. manager to see why I was denied the exchange. I've never had such horrible customer service from ANY Walgreens! Ever! And I'm not so much upset about them changing their mind but how the message was delivered. I will be submitting my survey to corporate and share this experience with my friends and family, not to shop at this Walgreens! read more

The pharmacy wouldn't give me an oral syringe to dose out my daughters Tylenol. The box only comes with a cup and she's to small to drink out of it. Kinda annoyed . They directed me to an aisle where they are located at but they are 5 bucks each . Worked as a tech for 3 years and I was always more than happy to hand these out to parents. Saves them a couple bucks. Plus the pharmacy orders them to hand out to patients . Don't see what the problem was . read more

I was told by a cashier there if i lose my receipt i can still return or exchange my item if I used my rewards card, witch I did and I had lost my receipt but when i went in to exchange my item they were having trouble bringing up that receipt up or having trouble finding the item. it was very frustrating because I was repeatedly being asked if im sure I was at the right store. but after awhile I was being helped by a man name Rey, he was very patient and nice helped me out a lot i appreciated that and because of him i will continue to go to Walgreens. read more

Called the pharmacy to look into transferring my prescription to them in order to get a generic drug from a better manufacturer. I liked the mfr they told me I'd get. It took several tries and lots of hold-time but I finally was able to go get my prescription. When I got home I realized they had filled it with a different manufacturer, Actavis, which is owned by TEVA, both of which the FDA has several lawsuits pending with. They did consent to accept a return and refill with the promised brand. Then, however, they insisted that, by law, I couldn't use a coupon if I had a Medicare supplement insurance plan even if I elected to pay the cost out-of-pocket rather than apply it to the deductible. I search the Medicare site and it says that I absolutely can use a coupon and that using my insurance plan is absolutely voluntary. I wanted to use the coupon because 12 month's supply with it is less than my deductible. Grrrr. read more

I just enrolled in Medicare part D through Walgreens and went to the closest one to me. I took vials of two meds to transfer from Costco a week ago and when I didn't hear back, I called them and they could find zilch.....This just aligns with the negative pharmacy reviews already posted. I guess I will have to go to a different Walgreens pharmacy. read more

Can't stand Walgreens.. have to use them due to insurance.. this one in particular is horrible. God forbid you will be out of town when it's refill time the hoops you have to jump through is embarrassing and degrading. How about being like CVS and give us a few days to a week for early pick up. Treated like a criminal or junky. Cannot wait for benefits enrollment again. Going back to CVS where you are treated like a respected human. Zero stars is my rating along with my middle finger in the air. read more

Terrible service! Didn't get her name, young Hispanic girl with tattoos . Saw me looking at locked cage in front , I needed a phone charger for my car. She said she didn't have her keys , but walked me a few aisles over and gave me a USB charger. I told her it was for my car charger ,so she handed me an adaptor . It looked pretty small so I asked if I could return if I went to my car and it didn't fit. She said " only if it is defective " I was incredulous and asked her what if she was wrong about it working , she still would not return ? She repeated " only if it's defective !" So I threw them at her feet on the floor and walked out . Went to CVS and got exactly what I needed , without dealing with any ghetto trash . Serves me right for shopping in this part of Sac! read more

Just got back from this waste of time. Asked pharmacy workers where a particular supplement might. be. Had to spell it. I was told It was in the "Nature Made" section. Even though I'd already checked there, I looked again. Nope. I went back--"Are they in alpha order?" I asked. This was pharmacists chance to say "Oh let me help you find that" but no. Instead he said "I don't think so". Maybe their legs are chained back there. Dunno, but I'm on my way to CVS, never to return read more