I've always gone to Walgreens pharmacies, I moved to Ogden a year and a half ago and have since…read morebeen visiting the 12th street pharmacy. And every time is a terrible experience where I have to clench my jaw because it's just so infuriating. It says they're understaffed now and I understand that, but I've had terrible experiences even when they weren't short staffed. They can have a line of 8 people with only one tech checking people out and they literally don't even care. And no matter what time you go there's a huge line. They'll slowly walk across the pharmacy, don't care at all about making you wait. One of my visits I saw a tech getting angry with an old man who didn't understand his prescriptions. I've Had to wait 30 minutes standing in line for my prescription here. It's ridiculous. Go literally anywhere else.

Not answering phones. Website not working to make COVID appointments. Then after waiting about 30…read moreminutes on hold somebody finally picks up the phone and says "pharmacy please hold." Then I wait another five minutes before being disconnected. I know there is a pandemic going on but this is not acceptable even in the worst of times.

Horrible!!! I've tried to be patient and a polite customer for over 2 years. I'm so done. Utah…read morebranches suck. I will no longer give CVS my money. They return meds, they don't give you more than 7 days to pick up. You wait hours in line, you ask for medications to be transferred to another provider-NOPE. Run far and fast. Do not choose them.

If it was possible to give 0 I would. The drive thru was closed, you had to go in with all the…read moregerms. I only had my prescription sent there bcz it was close to my work. Tried to go on my lunch break and it took over an hour! Worst service ever! Will never have a prescription sent to CVS again! Unacceptable

As far as convenience, this place has it. Easy to get in and out of, basic staples that you might…read moreneed in the fridge or pantry, and the ability to create meals for most any occasion. The pharmacy has a drive-thru and the techs and Pharmacists are extremely nice as well. This location lacks in a few areas though. First, pricing. Maybe I'm deceiving myself but the prices seem higher than the big Wal Mart down the hill. Maybe they charge a little more for convenience? They also don't price match any longer at the neighborhood market which was nice when you saw something you liked on ad at another store. Selection is smaller (to be expected with the smaller footprint of the store) but sometimes this gets downright irritating. The worst part about this store is the out of stocks. Limited footprint is one thing, but what you DO have space for should be in stock. There are always empty shelves in this store and sometimes entire categories are just wiped out. There's nothing convenient about coming here if I can't get what I want or need and have to go to another store to get it anyway. If they could get in stock and stay in stock it would go a long way to improving their service.

Jordan is the best pharmacist I've ever dealt with. He goes above and beyond! Deserves a huge raise!read more

Pharmacist has been very helpful in regard to educating me about my meds. Staff is friendly too.read more

Called about my prescription and went over the cost etc. Verified that I wanted it refilled ASAP…read more Told me that they were filling it. Had me drive 2 and 1/2 hours to pick it up only to be told that they hadn't filled it and couldn't until almost a week later. Offered no fix. Just deal workout your meds if you want it come back. No care at all for the possible devastating issues that could arise from not having meds. No regard at all for patient care or safety.

In 2020, the year that we all stayed home, Walmart started a delivery service. It was sparatic and…read moreconfusing at first, eventually they worked it all out. I'm in a wheelchair, and getting to and from the store is a big to-do, not something I look forward to. So I order delivery and have my medicine delivered too. If no one is around to help me I ask that they bring the food inside and put it on the table. I know they'd put it away for me if I asked, since several have stated they would be happy to help me. For someone who is vulnerable, in a chair, and someone tells me they'd be happy to help, that's amazing and so kind.

I usually don't have bad experiences at a regular Walmart, but this one had terrible customer…read moreservice. I won't be going back, that's for sure.

A while back I went to a different pharmacy for Paxlovid which is used to treat Covid. They were…read moreout! Went to CVS who saved the day! They filled my prescription which made me really happy because the drug must be started within 24 hours of the Covid being found. After that they reviewed with me the many vaccines they will vaccinate for. While in the store I was impressed by how they kept it so clean! The staff was extremely helpful and friendly! I would definitely give them a 5 star rating! Be sure and check them out!

This location has some of the nicest people working in the pharmacy area and I have had good…read moreencounters working with them, it is what keeps us coming back. The downfall to this store are that the staffing downright stinks. They are always understaffed and it shows in the long lines at the pharmacy counter to talk to the nice people. They also seem to have a lot of empty shelves and do not plan ahead well for the seasonal "rushes" on things like cold and flu medicine. We don't use this location for anything more than a traditional pharmacy so I cannot really talk about candy selection or milk prices. I just wish they would step up their game in staffing to make this a better shopping experience.

No pharmacist on staff for weeks at a time. You won't get your prescriptions filled when you need…read morethem.

Be aware, the pharmacy cashier told me my Covid vaccine would cost $167. She kept insisting even…read morethough I told her it doesn't cost anything. She obviously wasn't trained very well. Nobody has to pay for it. I had the vaccine there in 2023 so they should have had my Medicare card on file. The cashier asked me for my red, white and blue card, and I said if she meant my Medicare card, I told her they already had it but she didn't see it. She looked at the computer monitor again, said something about 'fixing it', and when I asked 'fix what?' she got very irritated and wouldn't tell me, except that now the cost was $0. I got the vaccine and the Pharmacist printed who they billed the vaccine to in 2023 and it wasn't Medicare, it was something I never heard of but found out it's related to my Medigap insurance. They didn't pay for it. They filed with the wrong insurance in 2023, didn't get paid, didn't refile with Medicare and tried the same thing again but it was denied. The cashier didn't ask me about my insurance and she didn't know to file it with Medicare and she didn't ask anybody for help. it was very frustrating for me. The girl needed a lot more training.

They always treat me well ,and refills are done quick!!!They treat customers quite fast and with a…read morelot of respect, the technitions are very nice and friendly,

This is one nice Wal-Mart…read more Why is this the only one in the US that doesn't make you wait so long that your food doesn't spoil on the cart when checking out???