This is the beauty supply store that was on York rd by the Papa Johns. They moved to a larger…read morelocation. They have a huge selection with beauty supplies and hair!!!

Asked the lady working there for something that would make my hair darker and she sold me something…read morethat turned my hair orange. I am sobbing crying because my hair is orange. I hope she gets fired

I come here about once a month to purchase hair dye products. Not sure whose bright idea it was to…read morestart charging customers for bags - paper bags. Lately when I go in, the first question I'm asked at check out is "do you want to buy a bag, they are 15 cents. We encourage customers to buy them and reuse them the next time they shop here" they only have paper bags now, that you must purchase, no plastic. Ummmm... really? On the counter I have bottles of dark hair dye, bottles of developer. The store is filled with products that contain dye and bleach. Yet they do not have plastic bags? - not even for purchase. Only paper? If a bottle leaks inside the bag in my car, a paper bag isn't going to do anything. I think they are trying to be environmentally friendly - but let's get real.. Sally's Beauty is NOT Whole Foods. The store is filled with products which all contain some pretty harsh chemicals - half of which could cause death if ingested - it's not an environmentally friendly store so stop pretending to be. It's just shows stupidity and hypocrisy by pushing these useless paper bags, acting like they care about being "green" , on customers. All for profit of course, because they are still charging you for the bag. This was my last purchase at Sally's. I'll now just get what I need on amazon. It's cheaper there anyway, and I don't have to deal with the hassle of carrying out all my items in my hands because your store doesn't have plastic bags for customers that are purchasing liquids and chemicals - which is 90 percent of what this store sells. And how cheap is management when they have to start charging customers for bags? That's just strange. I just spent 27 dollars on 3 products, that I could have gotten off amazon for less than 20 - give me a plastic bag to put it in so I can be on my way.

I went to this store last week for the first time. Unfortunately i would rather have my eyes poked…read moreout then deal with these people ever again. With the exception of the two young people that work there. First I had to listen to someone that I was told is the district manager named Sue, belittle and embarrass her two young workers, then I had to listen to who I was told is the manager Peg, talk about with this person Sue, the two young people that were working in the store. They called them names, cursed at them, belittled them and then did not seem to care that there was myself and three other customers in this store at the time. This company should be embarrassed by the low life's they have managing this place. I feel bad for the young people working there. They only reason I gave two stars is because those two young girls did what they could to make things right for those that had to listen to these two tyrants. Maybe Cosmo Prof should replace the old nasty managers with younger fresh faces that are doing all the work anyway. I will go back but if I hear either of them again, I will be sure to speak up and file a complaint against them both.

Good location for a beauty store. There aren't many in this area. The store is generally clean and…read morelooks welcoming. That's where the good ends for me. Unfortunately, there's rarely a person on the floor to help with anything and they usually have parts of product lines but not popular ones. The line is always long and the people behind the counter are usually chatting with one another. If you arent in a time crunch I would say go across the bridge to Cherry Hill Sephora or Ulta or Willow Grove Sephora.

The service abd team work is great. Well lit store with the salon in the back. That's a. Great…read moreoffer. I do the order online and pick up I'm store. It's so easy. Bring government ID. If not you don't get your cosmetics!!!

I tried to return something at this location today and ended up having a pretty unpleasant…read moreexperience. From the minute I entered, i was greeted and assisted - all I needed was a return then I was planning to browse. I had two items for return that an associate helped look up for the return. She told me I was one day over but said the manager could override, so I waited while they swapped out. The manager had a totally different tone and was rude from the start - bottom line, she doesn't override that and all I can do is call customer service. I asked why I was told to wait if nothing could be done? Well on my way back to my car I threw out the items because I have no use for them and what is customer service going to do? Well out of curiosity I contacted them because I've also not had such an unpleasant experience at Sephora until today. Customer service informed me it was up to the store and the store had final say. Needless to say, I won't be back to this location unless I have a skincare or makeup emergency and there is literally nowhere else.

This is a great location. The customer service here is much better than the Willow Grove mall…read morelocation. The only downside to this store is a smaller selection. The store is always clean and organized and staff is willing to help you find something without being pushy.

I went there recently. The store has lots of variety, but the cashier was not friendly. She is an…read moreolder woman and she made me feel like she is strict teacher and I am stupid student. The way she talked and overall experience was not pleasant. Will not go to the same store in a future.

Apparently, you CANNOT simply walk in and buy a product without giving them a lot of personal info…read more(full name, phone, etc). I had (literally) cash in my hand which she would not take without my info! I had to leave without the purchase. VERY BAD CUSTOMER SERVICE.

Located inside the Willow Grove Mall. Top floor right outside of Bloomingdales…read more Saw a billboard for this place and wanted to come support a black, veteran owned business. When we came in we were greeted by a woman who was doing someone's hair and a gentleman who was washing someone's hair. He came over and offered us something to drink. The place is clean, bright and there are tv's everywhere. All on the same channel (basketball) except the one up front. Seats for waiting are right smack in the middle. He let us know that there was one person ahead of us. Not a big deal. Another gentleman came in who I assume is the owner and he greeted us, asked if we wanted anything to drink and then asked if we minded waiting. I said no. This isn't our first barber shop visit, I get it. Fast forward an hour and change...we're still waiting. At one point a few pizzas were delivered and the owner asked if we wanted any. Very nice of him but there were maybe 4 other staff members, do any of them know how to cut hair? Finally, my son is in the chair...10 mins later the owner came out and started cutting someone else's hair! It appears that guy may have had an appointment but we've been here for over an hour, you could have cut my sons hair twice instead of offering us pizza. Final verdict: the cut was decent. The wait was completely unnecessary and unreal...2.5 hours?! Not how I wanted to spend my Friday afternoon and my son was miserable waiting. Cost was $18 which is higher than we've paid at other barber shops. I'm not sure if we'll be back anytime soon. I really hope this business survives but if my experience is the norm, it's not likely. If we hadn't spent approx 3 hours there, I'd give this place 3.5-4 stars.

Would not recommend taking your children here unless they are much older and very used to getting…read morehaircuts. The owner has zero tolerance or patience for young kids who are still getting accustomed to the loud sound and buzzing and will not work with you to figure out how to best approach this issue. He was extremely unprofessional and made unsolicited and flat out rude comments about my 3 year old being afraid and basically implied that something was wrong with him because he's still learning how to sit still for cuts and learning that they don't hurt. Regret spending money here...for the amount of effort that he put into my son's cuts over the course of a handful visits, we barely have anything to show for it. If you have young kids who still aren't used to these cuts, GO ELSEWHERE! RESPONSE TO OWNER: You are absolutely exaggerating the extent of what occurred. My son actually told us that the barber was hurting him...maybe from the annoyance and frustration of having to use some skill to get a young and scared child to feel comfortable? We all know the clippers don't hurt so we took that with a grain of salt but to suggest that his airway was about to be obstructed is absolutely false. It may be inflammatory because it is uncomfortable to read but it certainly isn't false. This was not our first time with this group. We have been here probably about 4 or 5 times but it's only the past 2-3 times that we have had to deal with a barber making unnecessary and unprofessional comments. I stand by what is documented before: don't come to this business unless you already have a child who is used to getting haircuts and won't squirm from fear. They have no patience and will not work with parents to figure out the best approach.

Love the Salon, and the stylists are the best. So comfy and warm people along with the talent to…read morelisten and recommend what is best. Super Clean space and has really cute decor. I have never left unhappy! Denise and Tana are so knowledgable and professional. Great Choice!

Due to COVID, my longtime hair stylist was unavailable. This wasn't the time I wanted to find a…read morenew stylist but I looked on the deva.com website and found Salon Tiano. Much to my delight, Dan was able to fit me in for a Deva cut within a few days. Prior to my visit, Denise sent me procedures for the day of my visit to ensure my safety. When I arrived, I called to say I was in the parking lot and Dan met me at the door, took my temperature and escorted me to his chair. The salon was immaculate but still maintained a homey feel. Dan and I talked through my haircut as though we had been friends forever. I asked him why he got into styling and he said he likes to make people feel beautiful. Well done Dan! You made me feel safe, comfortable and beautiful. I highly recommend Salon Tiano and especially Dan. Tell him Jen sent you! Thank you Dan!

I had a Full Face Makeup Service done here by Mia. WORTH EVERY PENNY. I told her why I wanted…read moremakeup done (family photo session) and what look I was going for (more than the "no makeup" look, but not full-on glam) and she nailed it. When I told her I had no idea how to contour, she explained what she was doing as she was doing it. My makeup stayed put all day. Highly recommend Mia!

I came in there for a quick second to pick up foundation and an odd looking man told me to control…read moremy kids as I was checking out. They've been in the stroller the whole time and got out last second. Didn't touch any products. I smiled, checkout and left. I wish I knew his name to report min. Still making a complaint tho