The WORST!! 0 stars! I needed to order vertical blinds and spoke to Jose. He provided a quote…read more I emailed and called several times. He didn't respond to my emails and when I called over a week ago, he said he was with a customer and would call me back but never did. Ridiculous to have to chase someone to place an order. His quote was on the low side vs. other quotes we'd gotten at that point and perhaps he didn't want to honor it. He could have said he made a mistake and given a new quote but to have no communication in business is stupid. I can only imagine the poor service level he would provide if there were any problems or questions. I found another company called Accent Window Coverings and ordered from them. The quote was as good. I've received excellent service from Scott and highly recommend him. It's too bad because we need wood flooring for our entire house and Harry was very helpful over the phone. We were going to see him for our floors but no way will we deal with that company for anything.

This place conducts POOR business, they 100% stole my money and made no effort to resolve the…read moresituation. I filed a complaint with BBB. I had gone in and selected some vinyl to be installed on my stairs. I paid, schedule an installation appt and went on my way. The installation representative did not show on the first installation date because Jose at Carpet Showcase failed to coordinate the appointment with the installer. When the installer came to my home the next weekend he was late. He rolled out the vinyl flooring in one sheet and glued it to my cement stairs leaving gaps on each step between the concrete and the vinyl, causing a safety hazard when using the stairs. He then came back a third time to install 5-6 metal or plastic pieces to the stairs since the vinyl would not secure to the floor. At this point I was unhappy with the result of the vinyl installation with the plastic piece because of the remaining gap which posed a safety hazard when using the stairs. He then proceeded to remove all the vinyl and I told him to please notify the store and take it back and have them contact me. No one called, so I called Jose at Carpet showcase again and he claimed that the installer showed him pictures of the installation so he paid him. Jose seemed mad at me with the whole situation. He said he would contact the installer and call me back, but never did. I called Jose back a few days later he told me there was nothing he could do but if I wanted to pick something else out and pay for it (AGAIN) he could help me. THIS PLACE IS DISHONEST AND DOES NOT DESERVE TO BE IN BUSINESS FOR HANDLING A SITUATION SO POORLY. I would stay away.

We had such a wonderful experience with Irina after our first job outfitting an entire house with…read moreshades, we used her again for our second home but this time with motorized shades. She spends her time with you going over options and samples. Offers different products/cost points to consider. No pressure for high end extras. Very happy and we appreciate her design ideas and overseeing the installations, all for no additional charge. Highly recommend.

Irina is my saving grace. She was the fourth person I called for window treatments. I was not…read moresatisfied with anyone else or the pricing. By the time I got to Irina, I was exhausted and overwhelmed with choices. Irina was responsive, answered all my questions, and did the thing that I wish all designers did which is to give me feedback on my choices in a manner where I dont get too overwhelmed with options. She is a true professional. On time. And installation and follow up was just as good.

I couldn't decide on flooring, backsplash or outdoor tile. Through it all they were patient…read more Honored my store credit two years later. Amir is so nice and helpful. He was easy to work with, honest and not pushy. I ended up finally purchasing this Moroccan star tile that looks amazing in my backyard. The guys are all really nice here!

I can't emphasize how great of an experience I've had with Cosmos Flooring and their entire staff…read more From the moment I walked in, the gentlemen helped me for countless hours on multiple days and worked with me until I picked out the perfect flooring for my project. Their professional demeanor, good prices, and excellent customer service has earned them a true 5/5 star rating. I'd rate them 10 stars if I could. Highly recommend working with Cosmos Flooring! Thanks again!

I came by a few hours after my flight back to LA from London with a gorgeous vintage Tube map that…read morewas .8 of an inch too large for my 11x14 frame, I called and asked if it'd be possible to have it trimmed down and was told that they could and was quoted $20 on the phone; when I stopped by I believe the owner greeted me and took care of it in a few minutes, when I asked to pay, she said not to worry and that she'd hoped I'd stop by in the future - which I absolutely will! Truly wonderful experience and can't wait to find my next frame so I can use her services!

Third time here to have framing work done. Love this place. Always great recommendations and tons…read moreof matte and frame choices. Prices are great and the service is top notch.

super friendly and competent staff. the selection of tiles…read moreand slabs is huge. Learned a lot about granite, marble, quartz, quartzite, and limestone. Wow, so many nuances.

It was a pleasure working with the staff at Universal Tile & Marble in Santa Monica…read more Robert, the owner, is so knowledgeable and gave us a lot of good advices and feedbacks. We selected several marble for our bathrooms with my husband. We shopped around and their prices are very reasonable. Everything was delivered to our house in a timely manner! I will come back !

I was in search of a beautiful wallpaper for my daughters bedroom. JOJO introduced this amazing…read moremural to us. It is so dreamy! The compliments are never ending. It changed the look of the entire room. JOJO's designs and creativity is out of this world. He is so professional, kind, down to earth and fun to work with.

This place is amazing! I was looking for Spanish printed tile to redo our fireplace. I went to a…read morefew places but the stores were so unorganized and there was not anyone available that could actually assist with any design questions. I was starting to feel overwhelmed until I drove by Jojo's. When you walk in you know you are in good hands. His place is a beautiful studio where you can see everything come together. He personally and patiently helped me find the right tile. It was like I had my own interior designer. His taste is flawless and he understands his client's need. He even went out of his way to deliver the tile to us. This studio is a gem! You have to check it out!! Thank you Jojo!

I'm so happy to have discovered Wallpaper City. It's wonderful to have access to such an extensive…read morecollection of beautiful wallpaper on the Westside. The team is genuinely friendly, patient and helpful. They took the time to answer my questions, offer thoughtful advice and made what could have been an overwhelming process feel easy and enjoyable. Their knowledge of wallpaper, materials and installation is invaluable. It's rare to find a business with this level of expertise and customer service. I highly recommend Wallpaper City to anyone looking for beautiful products and guidance from people who really know (and love) what they do.

An incredible experience. They made selecting wallpaper a breeze. They have all the top designs…read more Recommend them highly. No pressure low keyed and priced right.

Widest selection of Marble, Quartzite and Porcelain slabs in California. Great customer service…read more Very competitive pricing. Convenient location and parking!

This place has one of the most impressive selections I've ever seen from classic styles to unique…read morestatement pieces, there's something for every project and taste. The quality is top-notch, and the prices are surprisingly reasonable, especially given the variety they offer. Whether you're a homeowner or a contractor, this spot is a gem. Highly recommend checking them out before starting your next renovation or build!