Larissa is such a wonderful person! Willing to customize any…read morepiece you see. Even turn a mirror, window, or door into something more.

This place is awesome. They definitely have beautiful pieces. Larissa helped us out tremendously…read more It is by appointment and Larissa was always on time when we made arrangements. She is very knowledgeable and you could tell she appreciates every piece she carries. You are not just taking home a piece of furniture or decoration, but pieces with their own energy and love surrounding them. Highly recommend coming here.

The customer service, the high quality of their furniture and, did I mention their customer service…read more! makes shopping at Room & Board a pleasure. Best website too! Thank you. I will be back!

Ordered some kitchen chairs from them online back in March. We knew it would be a long lead time…read moreto have them made which is fine. Finally get the email that delivery is scheduled early July. Get the window of 12-4pm so I take the entire day off of work to receive the furniture. Still no word as we approach 4pm so I call to find out there has been a "mix up" and my furniture was never loaded on the truck. Delivery was cancelled and I was not notified....infuriating! Will never order from them again. Customer service couldn't tell me when they could reschedule and has to get back to me. WTH! They have had my money for over 3 months, I wasted a day and lost revenue waiting for the delivery and still no idea when my furniture will arrive. Will update review if they can someone how make this right.

MuMu Mansion is pure magic. It's one of those rare places where you walk in and immediately feel…read morelike you've discovered something special. The shop is incredibly body-positive and truly size inclusive, which makes it feel welcoming to everyone. The racks are full of amazing vintage clothes, unique accessories, jewelry, and the best little knickknacks -- the kind of unexpected treasures you didn't even know you needed until you see them. What I love most is that the store is always changing. Every visit feels like a new adventure because there's always something different to discover. The vibe is relaxed and friendly -- the kind of place you want to wander around for hours. There's absolutely no pressure to buy anything. You can just enjoy the space, chat, try things on, and leave with a smile on your face and maybe even a new friend. MuMu Mansion isn't just a vintage store -- it's an experience. I can't recommend it enough

I've been shopping with Mumu Mansion since the very beginning, and it has truly been an amazing…read moreexperience from day one. Mumu Mansion is more than a boutique--it is a creative partner. Every time I share my vision, Melinda and her incredible staff bring it to life! They consistently put together something so special and beautifully curated that hits the mark every single time. If you want personalized service and pieces that feel meaningful and unforgettable, Mumu Mansion is the place. I'm forever a loyal customer and can't recommend them enough!

I bought a trough fountain from them that was almost $10,000. Two years later it is eroding and…read morecracked and leaking. Basically falling apart. The limestone is like chalk. I had a terrible time getting the pump to work when I first bought it and was treated so rudely i went to another company to put it right. I can't even be bothered calling to complain because their compassion and helpfulness has been zero through this whole, terrible experience. Shockingly bad. Boo!

Over priced crap you will find on Amazon and other platforms if you look. I saw so many things I…read moresaw on Amazon here ten times the price. I honestly don't o ow how a place like this even does a single sale with the power of the internet.. don't come here hoping for anything quality or original let alone a good price. Go to the rose bowl flea market, mar vista flea market instead.

I had been sofa shopping for a few months and couldn't find what I wanted. I'd been disappointed in…read morethe past by the well known furniture brand/retailers and decided to do some research on sofas made here in LA and came across The Joneses. On my first visit I met Richard who was so patient and helpful. I ended up ordering a sofa exactly to my measurements, in a gorgeous color/fabric and it was made locally and delivered in 3 weeks. Everyone who comes to my house and sits on the sofa doesn't want to get up! It's so comfortable but also an incredibly solid piece of furniture that I feel comfortable will last for ages. And has a lifetime warranty! I am also thrilled with the price/value proposition - I have a custom sofa made in Los Angeles for what I know to be a fair price. Even the people who delivered the sofa were top notch. Highly recommend.

Another fantastic experience with The Joneses LA. This is our third time working with them. We…read morereupholstered our couch that we custom made with them years ago. It feels brand new! Everything from the in-person shopping to the delivery is easy going. If there are any snafus, they fix it right away with no stress. I always recommend them the moment a friend is looking for a couch.

SO if you are looking for a medium to higher end furniture store the size of a Costco, look no…read morefurther. This massive store covers the gamut of styles and we found the staff to be helpful but unobtrusive. If you have an idea of what you want etc then this store makes thing easy. If you are unsure it can be a bit overwhelming so plan ahead if you tend to get bogged down with too many choices. It is nicely laid out and yep lets face it we often look at some items with the "what are they thinking" aspect but that is part of the fun. It also has a mini museum to the whole bakery district as well. There are other furnature stores in the complex as well so it makes for an ewasy one stop spot to fill your home. Not to mention places to eat.

I love this store. This was my second visit. If I had actual money I would get my furniture here…read more They have well made and unique pieces. They even had a spaceship pod hangout space! The priced are high. The store is huge.

We ordered the Wood rail sofa after spending a lot of time comparing options online. I was nervous…read moreabout ordering something custom, but I'm glad I finally did it. The wood base feels very solid and you can tell it's real craftsmanship when you see it up close. The cushions are deep but still supportive. I think it which was important since this is our main couch and we wanted it for weekend lounging. The best thing about it is that it doesn't feel mass-produced. I think it has something to do with the overall proportions and the way the upholstery fits into the frame that makes it feel like it was built specifically for our living room space. It took some time to complete since it's made to order, but we expected it. When it arrived, it completely changed the room. We're very happy with it.

UPDATE: There were communication problems and a resistance to solving my problem that ONE employee…read moretook upon themselves to resist. But when LUIS, one of the family owners, got word and took over... I could not be happier with the outcome. As a business owner I KNOW beyond ALL DOUBT that you CANNOT have a flawless experience every time NO MATTER HOW MUCH YOU WANT IT. The truth of a great business is HOW you handle the bad experiences and make good on your commitment. Not everyone can be made happy but the important part is that you know you did what was right. They DID WHAT WAS RIGHT and THEN SOME MORE and for that they get all the respect and appreciation I can share with another business owner. Short version of the long story IF you are still reading. They sent me a GLORIOUS art piece for my office. It ended up TOO BIG to get down the hall despite all my planning (entirely my fault) so I had to hire a contractor to take a window out, get it through the window and reinstall. That took weeks after delivery. BUT a few weeks later I am sitting on my couch and my friend declares "shit, it's already torn!". Not quite right, it had an unseen seam, hidden in the pleat. Every time you sat on it, it spread and showed the batting. For WEEKS I fought with staff about it being addressed. They offered solutions then retracted them as not being achievable. Each time we discussed one thing the employee ghosted me for weeks. When the owner took over, he accepted no excuses, owned the problem and dealt with the employee. Then he arranges to ENTIRELY REMAKE the couch to an EVEN BETTER OUTCOME (and I am sure at some significant expense). I had to hire a contractor again to get the old one out (my expense agreeably because THAT was my error not theirs), but he covered all the return shipping, REDESIGNED the entire couch to better specs both for my own staure (made it a bit shorter and a bit less deep, NOT and easy redesign for a mid-century piece like this), made the fusion removable to ensure heirloom longevity and the ability to reupholster in the future, gave me a batting/fill upgrade, changed out the leather to an upgrade, AND stayed on top of communication with me the whole time. 100% satisfied and then some. Many thanks guys. In terms of spending money with a company... I would do it again for sure when I am ready.

I read so many horrendous reviews on Lulu + Georgia across all internet platforms before making my…read morepurchase, and I was wary to buy from them. But the problem was, the rug I saw on their website was the one I wanted--nay, *needed.* I had searched high and low for the perfect rug for my living room and when I found it on the L+G website, I was devastated to learn that so many customers had had such unsavory experiences. The thing is, I couldn't stop thinking about the Tahj hand-knotted rug, and they were having a huge sale that I felt compelled to take advantage of. Both rugs I ordered were listed as "in stock and ships in 5-7 days" so I took a chance. And I am so glad I did. I placed my order for 2 rugs (The Tahj and the Saffron runner) and 2 coordinating rug pads on 2/17. The rug pads arrived on 2/25 and both rugs arrived on 2/27. They are absolutely STUNNING. I'm Persian and Turkish--I was born into rug culture, so I have high standards; I am in awe of these rugs and delighted to invite them into my home. It's a bummer that L+G has not been consistent with their shipping + customer service, but I'm hoping my positive experience + review might help someone else who is smitten with one of their rugs to see that sometimes they do get it right.

DO NOT buy from this company. Bought a 3k rug that we paid another 400 for white glove delivery…read moreonly for the delivery guys to refuse to place it the way we want, and left without cutting off the metal tag we can't even remove... We returned this anyways bc the rug quality is not worth the pricing. Customer service does not respond, shipping was delayed. Awful company. This is our first and last time buying with them.