I called on Xmas Eve morning to ask for help, and Nita came to our rescue!…read more Not only did she show up but my puppy boxer loved her too! ‍ Thank you Nita!

Well, Nita has done it again. I had Nita come for an overnight visit with Charlie last weekend and…read moreI left with full confidence that she was absolutely the perfect companion for Charlie. I had no worries, she communicated quickly and thoroughly and sent pics of Charlie that showed he was perfectly content. Nita is a keeper!

We too used to like them, but the last time we boarded my 93 year old mom's 15 (?) year old sweet…read morelittle rescue dog, he got out and was lost for an unknown period of time. It turned out that it wasn't that long, but anything could have happened - he was loose and could have been hit by a car, grabbed by a coyote, or picked up by someone not as kind as the people who found him. Imagine landing from a trip and turning on your phone to a message from a strange (but kind!) man with a Santa Barbara area code saying he had your dog that they'd found running scared in the street - my mom was hysterical. They tried to slough it off and when they knew how upset I was, both Kristen & her husband started using rather foul language - they were the ones who lost the dog! I also question if they are licensed to board dogs in a residential neighborhood. I was shocked to find out a day or so later they had asked my mom to pay the entire bill! Incredible nerve after putting her through that trauma. She paid it "as she was afraid they would sue her." I discussed with Kristen calmly and she agreed to reduce it by 50% and refund my mom the difference. Then she started trying to renegotiate and offered only 1 night off "per her business consultant." Kristen has tried to contact my mom repeatedly, including going to her home, after my mom has not responded and I have asked her not to several times, and this is definitely verging on elder abuse. My mom is so upset, she says she'll never travel or board him again. As of today, over 3 weeks later, still no refund to my mom for their incredible negligence. I also noticed, as Brian S. did, that other than my mom's review in Sept, before they lost Reggie and when we still liked & trusted them, all other reviews are very old and refer to the previous owners.

I am so grateful for the Island Pooch walkers. The walkers that Kristin chooses are so good and…read moretrustful. They arrive on time and have such good communication. They are available if needed at the last moment and provide good care when I am on vacation. I give them 5 stars!! Beverly White

When others show love for your Dog (who you love and consider your family member), it means a LOT…read more The dog walkers that work at OC Pup Scouts really love their dog clients, and their people! I'm unable to walk my standard poodle, and I love it when he is so happy to greet Katrina, or Shaylene, and grinning when they send photos during the walk, and most of all...my big energetic goofy dog comes home Happy, tongue out and tired!!! Worth every penny!! Highly recommend.

Unfortunately, I had to edit my drafted five star review down to a four star review because I feel…read morelike I was bait and switched. We are relatively new to OC Pup Scouts starting in Dec 2025, and have gone through the temperament assessment and puppy training, but now that we've "graduated" to the pack walks, they've changed their prices and increased them 10%. Seemingly nominal, but this should have been disclosed or at least acknowledged upfront when asking about the program and pricing. The walkers and admin have been great, and my pup seems to really enjoy the walks. It's just feels a little icky that they probably knew about the price increase and conveniently left it out when vetting the business. Maybe I just had unlucky timing with it, because they did say this price increase was the "first in years". I get it, cost of living goes up. I just wish they had been honest and upfront about it (or at least honor their quoted pricing for another quarter or two), hence the removal of a star. I was looking for a service where my pup could safely interact and socialize with other dogs, not necessarily for the walk itself, so I found what I thought would be a good pick in OC Pup Scouts. The pack walk services are great. The handlers all seem friendly and genuinely nice people. They will pick up your pup from your chosen location and drive them in a van to a park where they embark on an hour long walk at a time. I especially love that they provide you an update/pictures of their walks. The pups all seem to enjoy their time together. There have been a few last minute schedule changes that range from a few minutes to an hour delay, but they've been pretty consistent about communicating these. This is also to be expected when your clients are... well dogs, but I only mention it to warn others to be flexible. Overall, I'm satisfied with the services rendered. I am happy I found OC Pup Scouts, and would be happy to recommend them for their pack walks. Hoping that the prices remain stable for the foreseeable future, and they don't pull a Spotify and jack them up every year.

Arielle is amazing - she treats the animals as her. own !! Careful, reliable and pleasant to have…read morearound. Highly recommend - she even takes care of rabbits as well as cats and dogs. She is very kind and sweet

Arielle is a consummate professional. She's dependable, caring and thorough. She truly cares about…read moreyour fur baby and you just know they are in good hands. Highly recommend!

Ashley is absolutely amazing! Whether you need a dog walker or sitter on a regular basis or just…read morefor a short time while you are on vacation, she'll do a great job. Ashley was incredibly responsive & professional. She even went out of her way to schedule a meet and greet to make me feel extra comfortable prior to sitting in our home! One of my two pups require medication and Ashley made sure to get all the details & had no issues going the extra mile. She even sent daily photos and videos of my fur babies to give us extra peace of mind while on vacation! I can tell the moment I met her she was trustworthy and has a true passion for animals! I highly recommended The Popular Pup and know my boys are in good hands!

Ashley watched my senior French bulldog while I went on vacation for two weeks, and I was so…read moregrateful to be able to find someone as sweet and helpful as her. She was amazing with my pup and gave him all the cuddles and walks he could ask for, while looking after my home and feeding my hamsters while I was gone. She sent me cute update photos and was comfortable giving him his daily medication. Ashley was a life saver! Would highly recommend!

It was such a relief to be able to go away for 10 days and not worry about our dogs. The staff took…read moreexcellent care of them and kept them together at night, which gave us peace of mind knowing they had each other. Because our dogs have different ages and energy levels, we especially appreciated how the team tailored their care to each dog's individual needs. It was clear that they paid attention to their personalities and made sure both were comfortable, happy, and well cared for. We came home to two healthy, content dogs, and we are very grateful for the wonderful care they received. We would not hesitate to board them here again and highly recommend this facility to other pet owners.

Took my Mini Dachshund here for training and Paul was amazing! He gave me so much information on…read morethe breed and dogs in general, which made me feel like I wasn't crazy! We spent about 2 hours with him and then implemented his teachings at home and couldn't be happier with her training! 10/10 would recommend Paul and his team!

Kristen is absolutely amazing!! She is knowledgeable, patient, and so kind. HIGHLY recommend :)read more

I've been using this service 3x/week & they are fabulous! I have a 160 lb 1year old male Great…read moreDane. Kristen is the Owner & organizer & Jon walks our dog. They are a GREAT TEAM! 1. Always on time = RELIABLE 2. Can handle a large dog exceptionally well 3. Keeps our dog happy when we are at work. I highly recommend them!!

If anyone knows Madison, I know Madison…read more My name is Lulu ChooChoo. She is always on time for me. She is always kind to me and has a sweet, loving disposition and treats me very well. She smells very good. We go on walks to the park and rides in her car. I am older now and when I don't feel like walking, she doesn't make me! She's of a wonderful person, and I highly recommend her. She never makes me put my tongue back in my mouth either!

I have a 7yr old, 3lb yorkie named Popeye. He is my whole world! Needless to say, I'm very…read moreparticular in regard to who I leave Popeye with. In the past 7 yrs the only people I have ever left Popeye with is my dad, or Madison. He is small/fragile (he unfortunately has many health problems) and the last thing I want is to be worried about wether he is being cared for properly or not. When I leave Popeye with Madison I know he is in loving hands. Madison is very attentive, compassionate and truly loves your dog as much as she loves her own. She texts updates and pictures of your dog so you can see how happy they are with her. I feel for the amount of personal care she provides she is very well priced. I have friends who "board" their dogs and pay the same, or more, which is absurd in my opinion. I would never board my baby! When Popeye is in Madison's care I know he is happy and constantly being loved on. What more could you ask for?