I took my vehicle to Ray Hyde Paint and Body for an estimate of about $2,500. They told me parts…read morehad to be paid in full before repairs, so I paid for all parts and labor upfront. I dropped my vehicle off on Monday, November 11th, and received daily updates throughout the week. On Friday, November 14th, I was told my vehicle was ready. I returned my rental and arranged for a ride to pick up my vehicle, only to find that the damage had not been repaired. The driver front bumper end cap, the lower valance, and air deflector was still the same damaged parts that were supposed to be replaced, When I brought this to the attention of the office staff, they claimed they only "take payments," even though they were the same people who originally wrote my estimate. They called the body shop manager, Chris, who immediately became argumentative and insisted everything had been repaired. He even went as far as digging through the trash to show me parts he claimed were replaced. Ultimately, it became clear they had ordered and installed the wrong parts--replacing things that weren't broken while ignoring the actual damage. Then, instead of taking responsibility, they asked me to pay another $570 so they could order the correct parts. So I ended up with an unrepaired vehicle, paid for five days of a rental for nothing, and was asked for even more money because of their mistake. This was an incredibly frustrating and unprofessional experience. I will never bring a vehicle to Ray Hyde Paint and Body again, and I absolutely cannot recommend them to anyone. A complete disappointment and, in my opinion, a 100% scam.

Don't go to this shit hole body shop. They are very rude and don't communicate with their employees…read moreon what's going on. Then the owner/manager proceeds to get rude with you when you are following your companies policies. Then they proceed to cus and threaten you and when you cus them back out they start threatening to beat your ass and call the cops. Very unprofessional people and this place needs to be shut down for good.

## Review of Gerber Collision…read more My experience with Gerber Collision was extremely disappointing and felt like a complete scam. It took two months just to get my car in for repairs, and once they finally had it, I was told it would be ready in 10 days. I dropped my car off on the 30th of last month, and at drop-off, I was assured all parts were on hand for a quick fix. That promise was not kept. This week, I told them I *had* to have my car back by Friday--no excuses. When I arrived, I was shocked to find my $500 deductible had suddenly ballooned by another $1,000. Even worse, the suspension work I needed was never completed because they outsourced it, yet my bill went up from the original estimate, with fewer services actually performed. They refused to return my car unless I paid the extra $1,000. The lack of transparency, constant delays, and surprise charges made this feel like a bait-and-switch operation. Other customers have reported similar issues: missed deadlines, poor communication, shoddy workmanship, and unexplained extra charges[2][3][4][5]. I would not recommend Gerber Collision to anyone who values honesty or reliable service.

Made an appointment to get an estimate for repair of my Tahoe after I was rear ended & when I got…read morethere the lady told me they could not give an estimate EVEN THOUGH I WAS PAYING FOR THE REPAIR MYSELF because I had gotten an estimate from their competition Ray Hyde....WOW is all I can say...talk about SCARED of the competition, sad thing is I was really leaning towards using Gerber but not after that sus interaction....guess they had something to hide...I will never know......

The owner and his wife are so helpful and nice. The wife gave me details of the repair needed to my…read morecar and the process of getting a rental. The owner was able to fix my car in a timely manner considering it was memorial day weekend. I would highly recommend this shop to anyone needing collision repair.

Horrible customer service,had our vehicle for a month, and when issues came after a week of leaving…read morethe body shop they didn't want to help with taking care of the issue,if you want the great job done on your vehicle, don't take it here...

From the owner: Precision Frame and Unibody Alignment with Modern Equipment, Guaranteed Color Matching, All Repairs…read moreCome With A Warranty,Certified Technicians, Insurance Work Handled, Lifetime Paint Warrnaty With Dupont's AOQ Program.