I tried several other implant dentists but they always told me I had too much bone loss for this…read moreprocedure. However Dr. Lee performed it and did an excellent job! He was kind, caring and always patient with me even when I was being a perfectionist. His office was spotless and his staff pleasant and friendly. I recommend him very highly.

Excellent staff. Honest pricing. Separate hygienist to do cleaning. Flexible hours. Hope to be a…read morelong time patient.

Dr. Tai is very friendly, detailed, knowledgable, and professional. She cares a lot for her…read morepatients and provides great quality care. I did implants and she prescribed treatment plan throughly and made me feel informed and at ease. Dr. Tai and her team are very patient, gentle, and attentive. They have great customer service. Dr. Tai's proficiency in Mandarin and English is also a plus. She also practices at Dallas office, which is close to North Park mall. I highly recommend Dr. Tai!

From the owner: Dr. Tai received both Periodontics and Periodontal-prosthesis certificates from the University of…read morePennsylvania. The dual specialty residency program is the only one in the world that truly combines multiple-disciplines in dentistry (cosmetic, restorative & periodontics, implant dentistry.) Dr. Tai is one of only a handful of dentists worldwide to complete this dual training program since its inception. Over the years, Dr. Tai has successfully treated many full mouth reconstruction cases from treating periodontal disease, adjusting occlusion, soft and hard tissue grafting to placing implants, restoring implants. Dr. Tai was the recipient of the Best Teacher Award which was awarded by the Department of Periodontics of the University of Pennsylvania to the postgraduate Periodontics resident who has demonstrated her passion in Periodontics and in sharing the knowledge and professional skills she has with others. Dr. Tai likes to go hiking, watching movies, and spending time with her family in her free time.

Staff is warm, friendly, welcoming, and on top of their game…read more Very modern office and equipment, thorough exam and cleaning, addressing and educating about any of my concerns. Thanks, Dr. Patel & staff for always providing a great experience!

I don't normally write reviews, but I felt very compelled to share the amazing experience I had…read morewith Dr. Patel and her staff. I've spent my whole childhood and teenage years going to dentists and orthodontists and Dr. Patel is by far the most reliable and trustworthy dentist I've ever had. She and her staff are always focused on the patient, they're never distracted or sloppy. During a grueling 2-hour session on fixing my teeth from previous dentists' mistakes, they kept providing the same quality from start to finish. I can happily say my teeth are in the best and most beautiful condition ever because of Dr. Patel and her staff. She and her staff are also VERY positive and they don't gossip! They're very kind, and genuinely go out of their way to provide great service.

I went to see Dr Hsu for a second opinion to confirm I needed major surgery on my gums. As soon as…read moreyou call to make the appointment I was treated like a client. Her front desk is very polite and helpful. When I went in, I was immediately acknowledged with a smile by Jackie at the front desk. The office is chick and modern. Jackie also handled the financial aspect and she is very insightful. Dr Hsu is patient and answered all my questions clearly. She provided important information about the recovery and the future follow ups, I hadn't even thought about asking. I had Dr Hsu do my surgery. She gave me a pain regime that ONLY involved ibuprofen. I was happy that strong pain killers were not provided. I didn't need ibuprofen by the 4th day. Dr Hsu called me the next day after surgery. I was well taken care during this procedure. I went for a follow up in 7 days. Dr Hsu removed the stitches that didn't naturally come out. She once again explained what the future plans were going to be andI was in and out in 30 minutes. All in all, this was a great experience. I highly recommend her.

My periodontal issues have been taken care of by Dr. Hsu for several years. She is great; her…read moretouch is precise and gentle, especially doing the pocket probe. The staff is very good too. Polite and competent. Everyone I have dealt with at Dr. Hus's office has been considerate and interested in making sure any question or concern I may have is addressed.

I was referred to Root by another Dentist when my implants failed. Dr. Patel took an Xray but did…read morenot look attempt to remove the failed implant because he said he did not have the equipment to remove the failed implant. He did however give me anti biotics and meds for my extreme pay. He did not tell me how bad they were infected , but another Dentist after him did. And that Dentist had them removed. He was friendly and his staff was very nice. But I left in pain and I feel he did minimum for me.

I've been a patient for years now. Each and every time I receive a warm greeting. Dr. Patel has a…read moresuperb staff. I TRUST my care to Karen. Not many people can say they actually fall asleep during oral care treatment, but I do. When I leave, my teeth sparkle, my gums feel healthier and I feel better about myself. Even my puppy Joy loves my smile.

I've been seeing Dr. Rishika for a few years now due to periodontal disease. She is awesome!! She…read morehas a great "bedside manner" and so does the entire office. My appointments have always been on time. Dr. Rishika cleans my teeth with care and makes sure I'm comfortable. When my gums "were lower", I had to had some shots for numbing to tolerate the teeth cleaning. My gums are better now and no shots are needed. Dr. Rishika also noticed a problem with an implant and advised me to go see my dentist. That was good advice as it needed an antibiotic treatment.

'm a firm believer that a quality practice not only starts with the quality of clinical care but…read morefirst and foremost with competent and quality office staff. What I'm seeing across multiple dental specialties is staff in place that are only task oriented -only there to fill a position and carry out a repetitive task- most times lacking the actual knowledge needed to effectively carryout the task at hand. Needless to say this office staff -at least in the Irving office- is less than competent at best. I won't even get into leading up to the appointment but at the first visit I was met by a young lady who appeared to have assisted with procedure in the back office and presented in the front office to check me in with a surgical mask in place--making it very difficult not only to hear her, but to even attempt to effectively engage in a conversation was difficult due to the mask. I provided my insurance information, primary dentist information, oral surgeons information, a week ahead of time by phone and in the new patient portal link , only for this information not to be reviewed prior to me visit and resulting in me-yes me, having to call the oral surgeons office at check in and have records sent as the insurance was being checked -all during check in. I won't get into that(the insurance) debacle but will caution all patients to know their insurance coverage as most DENTAL offices have attempted to adopt the "trend" of having patients pay services upfront and wait to be reimbursed once they run through insurance- which defeats the purpose of insurance all together. The most disappointing experience was the bed side manner of the Dr. The Dr. mannerisms were condescending and based on assumptions of bad dental compliance and failed to holistically consider other clinical history components..ie age, dental procedures/appliances that can contribute to the decline of oral health. Periodontal surgery can be extremely invasive, sometimes the most invasive surgery is the only appropriate plan of care, however the most invasive doesn't have to be the only plan of care if there are other possible appropriate alternatives. After I inquired about other possible alternatives, I felt dismissed and my concerns felt minimized -where the Dr. concluded my initial assessment by stating that a treatment plan would be developed and sent to insurance -and we go from there... that's it that's all- As I'm leaving normally there's someone at the desk to confirm the conclusion of the appointment so I was unsure whether I needed to stop by the front desk- where there was no one- and my only confirmation was the Dr. passing through the back hall way -where I confirmed that there was nothing additionally needed. I say all of this to say- first to Dental offices- Cheap , trainable office staff-unless properly and competently trained, is not always the best staff and could cost more in the long run. Secondly, to Dr.- respect all patients who voice concerns about their plan of care as its their right check and double check whether the plan of care is best possible plan for their unique situation

As someone that works at Active Dental in Irving, when we refer our patients to ROOT we know that…read morewe can trust the staff at ROOT with our patients healthcare. We treat our patients like we do our family members; only the best of the best!

I have been a patient of Dr. Patel for many years and would recommend him to anyone. Staff is…read morealways helpful and thoughtful. Dr Patel is a very caring and knowledgeable doctor who always has time to take care of his patients and looks out for their best interest. Highest recommendation!

BEST CLEANING EVER!! Jennifer cleaned my teeth today!…read moreShe really took the time to make sure everything was completely done. Believe me-not all hygienists are the same! Thank you Jennifer! You are my "go to" hygienist!! The office offer a very very reasonable insurance plan. We spoke with Bobbi on the phone that explained what was offered and got me in for an appointment quickly. Once I arrived, the office was beautiful, clean, and welcoming....good music too. I met with Bobbi and even got a welcoming gift as a new patient. After Jennifer worked her magic, I met with Doctor Horton. He went over my teeth and areas that needed to be watched. I could let he knew was an expert in his field with a great "bed side" manner. (I heard him with an Eleven year old patient before me. Dr Horton was so engaging with that young patient) I wish I could give more than 5 stars! I recommend Sandy Lake Dental 100%!!

I love this group even more now than I did before I lost a front tooth just hours before I needed…read moreto be at the airport for a very important trip- YIKES! I called them and they got me in immediately, where x-rays determined that it was only a crown with a root canal. The dentist came up with a plan to cement my crown back in, but they didn't stop there. The dental assistant basically dropped everything to make 2 dental trays to house the tooth in case it fell out during my trip! I was able to pick up the trays on the way to the airport. I couldn't ask for a more caring, compassionate staff.

I wouldn't go here, came in for a consultation over my bottom right wisdom tooth being impacted…read more Doctor immediately tried to up sale laser plaque removal and suggested I get my other wisdom tooth removed. Didn't offer me a price for what I came in for. But definitely offered what he thought I needed done. If it was up to this office I'd get everything under the sun besides just needing 1 tooth pulled.

****DO NOT TRUST THIS BUSINESS****…read more Firstly, made an appt here for a consultation. I texted AND called ahead to make sure they would transfer any photos and x-rays already taken by my dentist (so they wouldn't try to charge or anything). What happens? I get there and they throw me into the x-ray without informing me what I am doing. Secondly, this guy spends less than 10 minutes looking at my gums (doesn't even use/refer to those x-rays btw) all to give me about a $15k price tag after this brief consult. Next, as the technician who clearly didn't know what she was doing asks me what my budget is? Before any other conversation - what's your budget. THIS PLACE DOES NOT CARE ABOUT THE PATIENTS. IT IS A MONEY GRAB. Do not waste your gas or time coming here. I promise you will find cheaper options anywhere else. As the tech shows me the cost of everything needed, I literally start crying out of frustration - as I feel I am trying to be taken advantage of. I'm crying. In the office. And no one flinched. I repeat, this place doesn't care about you. Last thing I will say here is that when they gave me the pricing - they decided for me that I would pay for IV sedation (the expensive one) as opposed to a local anesthesia. So essentially me, the client, am the one who has to ASK about the other sedation options. They were not given to me or explained. Screw this place and I will never ever ever ever refer to anyone. I will however tell others to AVOID. 0 stars. Get lost.