They don't answer their phone or call back so I can't leave a review. They are very local to me and…read moreI would love a local shop

dont waste your time I made an appointment and I'm still here waiting , no show , no answer and the…read moregate is down . they need to band this lady from booking appointments. I'm so disappointed time wasted 0 stars

Going back to the office full-time, I was worried about how my dog would handle being home alone…read moreall week. I'm so thankful I found Happy Pets because they are great! The app they use makes it easy to book appointments and chat with your walker. The walkers we've had have been wonderful. Definitely recommend them.

Amazing place. They took such good care of my senior dog. Would recommend to anyone looking for…read moreboarding.

Jessie is incredible warm and professional. She does an initial consult to meet you, your pet &…read morelearn where all of the supplies are. Her rates are extremely fair especially given the level of service. She texts photos of your pet with a fun update whenever she visits to keep you in the loop. I have used her for cat sitting for the past few years and my darling girl is always relaxed when I come home after a trip. Jessie is a great communicator and is extremely organized. I cannot recommend her services enough.

Excellent care of our pets and home during our time away. We previously used a service that…read moreprovided sub par care. On our return, the house smelled and looked just terrible. Jessie is a caring and intelligent professional that followed all of our instructions to a "t". She forwarded text and photos while she provided care which made us very comfortable and confident. On our return, the animals and house looked great! We have found our cat care professional. Highly recommended.

Where do I even begin to explain the wonderful experience we had having Nancy care for our Comet…read moreGoldfish Piggie when we went away on vacation!! Nancy first of all was gracious enough to take on the task of caring for Piggie who we dearly love as he is about 5 years old close to 6 inches in length and yes a chubby fish who loves to eat yet needs special custom care. Nancy was very detail oriented and out us at ease with her knowledge, experience and expertise caring for Piggie. She wanted to do everything hands on so she would insure it was done properly and that told us she really cares for those pets she takes under her wing. Piggie needs a special blend of regular fish food and crushed fresh peas which is a little bit of work but Nancy understood and didnt deem it a problem at all. We enjoyed our vacation knowing our pet was in great hand with Nancy. We felt very fortunate to find someone with her credentials willing to stop in daily to care for our fish. Her rates are surprisingly fair and affordable and she truly treats each pet as if her own and that to me is priceless. I could go on and on saying more good things that she is punctual, friendly understanding etc but I'm sure you get my point. 5 stars off the charts review and highly recommend Nancy and her company. We will be calling her again next vacation for sure. If you want peace of mind cuddle n snuggle pet care delivers!!!

Nancy helped me out in a pinch when I needed someone to take care of my 4 rescue cats while I had…read moreto go out of town . Nancy came to the rescue and worked hard to help me out. The amount of care, love, and professionalism made me feel at ease while I was away attending to some important family matters. Nancy was very thorough at our consultation visit, to make sure my cats' health and emotional needs were met, and what to do in case of an emergency. I loved how I got so many lovely videos and photos of my cats every day. I knew my babies were in such good hands with Dana the sitter, who was nice enough to bring my mail in and took the time to play and engage with them--and they warmed up to her quickly (not an easy thing for them to do with strangers!) . Very communicative, accommodating, trustworthy and kind company of true animal lovers--so much so that I booked them again in a couple of months when I have to go out of town again. I know my fur babies and home is in amazing hands. Thank you Nancy and Dana! These are some of the photos sent to me while I was away .

Ahmet is awesome, been using him for close to 3-4 months. I have 2 big rotties and my male Apollo…read morewas starting to have issues (overprotectiveness of me). A trainer suggested a dog walker to release his pent up energy and he has shown a lot of progress since. Apollo seems more confident, more at peace and happy. From the day Ahmet met the dogs, he took control, he was not overpowered by them and I could tell immediately that he loved dogs. They felt comfortable with him and that was a peace of mind for me. I would definitely recommend Ahmet if anybody needs a dog walker!!!

Ahmet, the pet sitter, brought a girl to my apartment at night and had sex with her in my apartment…read morewhile I was out of the country!!! If I could give negative rating to Puppy Parade, I would. This is the worst pet sitting service I have seen and had had other pet sitters before moving to Rego Park, NY. After reading the online reviews, looking at Puppy Parade website, discussing the service needed with Gary and Ahmet on the phone, requesting a certificate of bond and insurance info, and finally interviewing Ahmet in person, I hired Ahmet at Puppy Parade to take care of my cat for 2+ weeks while we are out of the country. We set up a security camera in the apartment just prior to leaving the country for security and I am so glad that we did. The term of the service arrangement was for Ahmet to come to the apartment once a day to clean the litter box, feed the cat, occasionally water the plants and play with the cat for 30 minutes at 3pm everyday while we are away. 4th day into the trip (5/24/2016), we received e-mail notifications that he brought a girl into my apartment at 9:20pm even though he already came at 3pm that same afternoon and his business hours stated on the website is from 9am-9pm. From the photos attached to the e-mail alerts, he treated my apartment as a motel and had sex with that girl in various places in my apartment. I watched everything unfold in horror and called him and texted him numerous times requesting him to stop and leave my apartment. Finally, I had to call my friend to come to the apartment and kicked them out at 11:30pm. After I returned home nearly two weeks later and checked the video of the night, I realized he knew we have camera monitoring and looked at it three times but still decided to have sex in my apartment. He even played with the lights in the apartment thinking we can't see his disgusting actions in the dark. Worst yet, when they made a mess and had their body fluid all over my sofa, he told the girl "it's okay", which left several huge stains on my sofa. Since we were still out of the country when this happen, I could not possibly have Ahmet coming back to take care of my cat and needed someone else to take over. I contacted Gary, Ahmet's partner at Puppy Parade and requested him to take over the job. His response was that he can only take care pets in Sunnyside, and Rego Park is too far for him, which left us hanging with no other choices but asking my friends to step in for nearly 2 weeks. Puppy Parade is a very unreliable pet sitting company. I trusted them to hand over my keys and asked them to take care of my pet. Yet, Ahmet destroyed my trust and Gary did not step in to make up for his partner's mistakes and left us figuring out where we can find another pet sitter while we are away. For anyone who is looking for a pet sitter, I would strongly advise you to find someone else. For those who are using Puppy Parade, I would recommend you to re-examine what they are doing in your apartment while you are away. Good luck to all of you!

During one of my many Overlook dog park excursions, I had the opportunity to speak with Robert on…read moremany occasions. During our chats, I always listened more than talked which is not supper common to my verbal exchanges. His knowledge base is not just that of the Raw Diet, but everything dog related. Every dog owner at The Overlook that feeds raw, all go through Robert and speak as highly as I do about his knowledge and pet savvy. He's walked my a few of my neighbors dogs in Forest Hills and his timeliness and attention to each dogs needs is second to none. I've seen Robert work with dogs as part of the training he offers as one of his services and have directed folks who are dealing with their pooches behavioral problems to him.

From the moment you meet him it's obvious Robert is exceptionally passionate about caring for dogs…read moreand doing everything he can to make them healthy and happy. We are so grateful for his patience in helping our rescue pup adjust to city life and his calming presence puts us at ease. We love that he takes our dog on long walks with his pack so she can get plenty of exercise while we're at work.

Even though our cat Oneida is a tad anti social, she's clearly comfortable with the care and…read moreattention she receives from her wonderful pet sitters! We have been supported by Naomi for years and love the services provided! Thank you for always doing an excellent job!

I used Naomi and James' service for over a year for my 2 cats, with frequent visits, multiple times…read moreper month, as I often spend weekends upstate. I was new to the area and sold by the good reviews, as well as a close family member who had used their service for *decades*. My experiences started out great--they have several people who do the visits and I only met one of them, but he did great with my cats and was clearly an experienced pet person. This was never an issue. There were a few bumps, like when I asked for my plants to be watered, and they said that it "wasn't necessary" since I would only be gone for 2 days, but I know my plants, and of course I come back to them wilted. But the cats were fine and they even used the hand-vac to clean up extra litter around the box, so I was fine letting small things like that slide for the sake of a consistent relationship with a small business who did a perfectly fine job for the premium ($43 per "30 minute" visit) which they charge. I was just glad to have consistent and readily available cat care to trust when I went away. I like to think I've always been an easy to deal with client, having super friendly and low-maintenance cats, a clean apartment (leaving the A/C on for days when I'm away in the summer), giving plenty of notice when booking visits, paying well in advance, and leaving all supplies neatly on counter. Over the last several months I'd noticed several inconsistencies with what I'd come home to find after being away--the most disturbing being both the cat's water fountains completely dry after 4 visits in January. This could've been a life or death situation if I didn't come back when I did, but nothing like this had ever happened before with them, so I gave them the benefit of the doubt if this being a one-off and didn't mention it. I always fill water fountains before I leave, and water they take several days to run completely dry--the steam gets lower for a day, and then goes out. This means to be left DRY, the only explanation is that the water fountains were not checked or refilled for several days in a row. After coming back from a weekend trip 2 weeks ago, I noticed several more inconsistencies, things which I've addressed with them before, and decided to send an email mentioning these, and finally deciding to mention the water fountain incident. My intention if this email was a tone of appropriate concern over these building inconsistencies, and really just needing and expecting to receive a reply like "so sorry this happened, we will be sure to be mindful with future visits when addressing the issues you've mentioned for future visits". Instead, they clearly took my comments very personally and replied very quickly saying that I clearly didn't trust them and they were going to mail me my keys and not come back. I was pretty shocked at the lack of professionalism and impulsive reactivity of this response, so I replied with another long email apologizing if I offended them, explaining that the reason I'm mentioning these things was because I DO (did) trust them and just wanted to ensure the same quality of care I've been paying for since the he beginning. With the water issue, the brushed it off saying that it was over a month ago so how were they supposed to remember what happened (this lack of response only validated my concerns). The screwed up thing is that after these defensive and unprofessional responses, I basically ended up begging them to stay, if for no other reason than I had booked them for this coming weekend, paid in advance, and would now have to scramble for last minute coverage or cancel my plans entirely. Additionally, my cats, like most pets take time to get used to new people, and hiring someone new causes them (and me) unnecessary stress. I don't like leaving anything less than a 5 star review for deserving small businesses, and unlike Naomi from Pet Sitter's Club, chose to wait and make sure I was level-headed and not emotionally reacting before posting my experience. All in all, Pet Sitter's Club provides adequate care for a premium fee as long as you don't provide any feedback that can potentially be perceived as criticism, don't expect consistent service, and don't want to feel valued as a customer. Now that they've showed their true colors, it's clear I should not have given Naomi and James my trust for as long as I did.

She alway di a beautiful crooning job on my maxs and he loves her from lady birdi would like to…read moremake another appointment for max please max needs to be groom

Great job. Kind and sweet groomer! and beautiful grooming. Used for 4 of our dogs, all different/…read moreall great recults