We needed assistance for a very serious situation yesterday. We tried a few other vets but they…read morewouldn't help because we weren't their client. Riverside helped us do the hardest thing we've ever done and they did it with class and a great deal of empathy. Thank you Dr Coe and staff! Carla and Jim Hickie

Very friendly and helpful staff that will always take the best care of you and your pet!read more

Taking a cat to the vet is never a good time, but the staff here does their best to make the visit…read moreas painless as possible. After I sign in, the receptionists take me out of the waiting area as soon as an exam room is available. You may have to wait a little bit longer but I would much rather pass the time alone in the room with my cat rather than have her carrier be sniffed by dogs. Dr. Brinker and the techs have great bedside manner and really listen to my concerns. I feel confident in the suggestions that she makes for the plan of care and when I had to leave my cat overnight I wasn't worried. That is another service they offer; if you cannot bring your pet at the scheduled appointment time then you can drop them off before you head to work and come pick them up before their office closes. It is not the cheapest vet in the area but the pricing is still reasonable and you really get what you pay for. I've only started coming here 2 months ago but I will happily return as a loyal customer.

My Chihuahua was attacked by another dog so i rushed her to mid michigan Vet. The did not clean,…read moresanitize or shave my dog. They sent her home dirty and bloody. A week later while i was cleaning her i noticed several other bite wounds oozing. If they had cleaned her properly they may have found them and stitched them. Lolo died in my arms after we took her to another emergency vet hospital to be put down after yelping in pain and screaming in pain. DO NOT TAKE YOUR FUR BABIES HERE

I called this hospital needing immediate medical attention and supportive care for my cat with FIP…read moreon Tuesday night. I had called 5 other hospitals prior to calling here. We had been recommended to call Great Lakes Pet Emergencies. So that's what we did. As I was explaining the situation to the woman on the phone, she cut me off and said "well we're still seeing patients from 5:00 pm. we wouldn't have time to treat him". I said "okay I understand, do you have any recommendations for any other hospitals that I could call, because you are the 6th hospital we've tried." She stated "well honestly that just the reality of emergency medicine this close to a holiday so I can't help you" I work in a vet hospital myself. I understand having bad days where you're backed up like no other and everyone is upset with you. I'm not upset they couldn't see us. It was late and they had more than enough going on. However, the lack of empathy and professionalism that was used on this phone call was astounding to me, especially given that I had just explained to her that my cat was actively dying in my arms. I could never imagine addressing a crying pet parent with such a lack of compassion, even on the busiest of days. I certainly hope that they treat the patients who actually do receive care at their hospital with a gentler hand.

Terrible. Vet…read moredidn't seem to have any clue what the issue could be but was very eager to run $900+ on tests for a 16yr old dog with a cough.

Was not ready to say good bye to my Ginger Ann but she was not well I have not dealt with better…read morepeople in my life. Kind compassionate caring and real. I would recommend animal alley to anyone who has a need for a vet.

This office is a joke. Rude, snarky & catty front desk receptionists. Medicine dispensing was…read moresupposed to be for 10 days, wasn't even 2 days worth. Had to drive back the next day (34 miles & on a Friday-so good on me for catching it) & was still only given 7 days supply at that time. How about you pay me the extra $20 in gas and for my wasted time?

What I really like about this practice is that they respect where you are coming from and give…read moreoptions for treatments.

After 30 some years of going to Gratiot Animal Hospital with several furry family members, I feel…read morewell qualified to write this review. Over the years, we've seen all the vets in this practice and have never felt anything but gratitude for their compassion, kindness, and professionalism. I have the highest respect for all of the vets and staff, and specifically, Dr. Mayer who cared for our sweet pal and went above and beyond with information, support, and phone calls. We are grateful.

They were friendly and knowledgeable. Said over the phone they check everything for $48. We told…read morethem we were bringing the dog in for massive gunk in his eyes. They checked our 13 year old rescue dog, gave him ear medication, came to $212, If we wanted his eyes checked it would cost another $48. The vet said we could buy genteal tears for his eyes from amazon and it would help him. We declined the eye test and paid the $212. Would have been $260 plus any eye meds. Fast forward 6 months we took him to a different vet in Bridgeport. They were also friendly and knowledgeable, checked his ears, gave us 2 ear meds, gave us medication for dry skin and checked his eyes. Said he had an eye infection and glaucoma, gave us eye meds, one being an antibiotic. Came to $168 for everything. When Dr Sheets was here he was always reasonably priced and did a good job. I understand everything costs more now but feel like Veterinary Health Center overcharged us. Needless to say we wont be going back there.

Don't recommend. This business is in it for the money not…read morethe care of our pets. They force you to be fully up to date with everything even when you did it recently and offer you useless options before they get to why you made your appointment just because that all adds up to a good price in their pockets. The staff team makes you feel stupid in-front of everyone in the lobby when you're confused about something, I never went yo school for this so why would I know? This place is a joke. There's cheaper places with better care for our babies around Saginaw and veterinary health center is not it.

My dog acquired parvo last year and this place was amazing with the options of care. They helped…read morewith financial and humane decisions. And the best part is my chihuahua lived.

Mistreated my animal seemed money was more important. Made me wait outside with my docile animalread more

Excellent service. Doctor saw us right away and happy with pricing. Staff very caring.read more

Terrible. The worst "Doctor" I have ever seen. I have been here with all of our dogs. This last one…read morehe really did a number on. She is so scared to go in there now. No shots or anything. He was just so rude with her. Slapping her and pushing her around. Clearly abusing her. I had to separate her from the doctor. Now I am taking her to Frankenmuth where I would totally recommend.

I love this this establishment. Everyone there is kind and helpful. I have always been greeted with…read morekindness. Dr. Zuker has always listened to my concerns and she has always talked me through what the plan of care should be and answers all my questions and concerns. The staff have always treated my pets with ease and gentleness. My dogs are never anxious when we go there in fact they love the attention they get from everyone. Top notch. Wouldn't trade them for the world.

My 13 yr old dog had a surgery to remove tumors on abdomen and under her tail. They did not remove…read morethe tumor under her tail. They wanted me to come back and do another surgery on my old dog and do dental work that i didnt want and can't afford. So I declined that. Then today i wanted to bring her in for labored breathing and they dont even bother to call people back. So i call them and ask for an appointment since they have no time today and they have the nerve to tell me it will be weeks before she can be seen. That's unacceptable, they are only after big money from surgery and wont see your pet for other issues. They're probably mad i wouldnt do another surgery so now theyre letting my dog suffer. We wont be back!!!!!