This office is a joke. Rude, snarky & catty front desk receptionists. Medicine dispensing was…read moresupposed to be for 10 days, wasn't even 2 days worth. Had to drive back the next day (34 miles & on a Friday-so good on me for catching it) & was still only given 7 days supply at that time. How about you pay me the extra $20 in gas and for my wasted time?

Animal Alley is very professional and the staff are very helpful. I took my cat here and at the…read morefirst visit they noticed things his previous vet had not. They gave him as long of a life as they could. They even accommodated him by allowing him to pass outside in the sunshine.

My dad and significant other have used Dr Mike for years. I now take my pup here. Everyone is so…read morevery nice, whether it was someone over the phone or in person. The young man who greeted me was extremely pleasant and my pup would have stay with him if I let her! He gave me instructions and answered any questions I had. Thank you thank you!

Took My Dog in for tumor to be removed. Dr. Mike Manzoni did a great job in removing tumor! Very…read morereasonably priced! Took him back 4 times for staples to be removed and to be checked over! He was on 3 different medicines, also. Which were reasonably priced. Would recommend this Vet Clinic for service and very reasonably priced! Overall, It was a great experience and the Dog is doing Great!

Riverside is an awesome establishment. I met Dr. M Koan…read morewhile she was at another clinic. Her patience, knowledge and Professionalism is and was outstanding. Her practice in Flushing is based on her wonderful view of life. I have taken my two Golden Retrievers there for several years now. She and her staff, take the time to answer questions and accommodate our needs. Staff are friendly and always patient. They know us by name and are willing to manage prescriptions and services with patience and flexibility. I trust them implicitly. One of touching parts is how the Dr Koan and staff see the dogs personality. The 'patient' is not just a dog. She has a soul and personality that is respected. Before Riverside, I only had to drive 15 minutes for my dog's care. I willingly drive 45 minutes to be with these wonderful caring professionals. I highly recommend Riverside clinic, Dr Koan, Support staff and newly added DVM's.

I love the staff at Riverside they have been great with me and to my fur babies. its been 14 years…read moresince i moved out to the area. Still drive about 45 mins but I had started going to them even before when it took me 1hr 45 min. Well worth the drive. Thank you for everything.

The staff is very friendly and outgoing. They do not pressure you only make suggestions. I also…read moreloved it when they called a couple days later to check on our dog, just to see if he was doing ok. I highly recommend them, you can tell the people are in this business for the animals and not the money.

Went there last week. Dr Dan was stellar. I am very…read moresatisfied with the whole experience They are great people. Gary Drago

I have taken my pets to Dr.Grappin for many years. She is kind, dedicated, knowledgeable and…read morecompassionate.

7 years ago, I adopted a stray kitten and brought her in for vaccinations and spay. I had no idea…read morewhat you're supposed to do with a cat. After the first visit, I was surprised at how low the cost was; about 50% less than anticipated. Also a little surprised that my follow-up visit was not for the spay. How many visits was this going to take? At my follow-up, I got asked (again) if the kitten was an indoor cat, an indoor/outdoor, or an outdoor. Little did I know, she invented an extra category to make it easier for me to admit my cat dwells in the dangerous outdoors. But I said mostly indoor, maybe indoor/outdoor because I'm still letting her go outside for a few minutes once and awhile (never anymore). I clearly remember saying, "Definitely not outdoor." She then recommends a Feline Leukemia test. Not the vaccine. The test. I asked why. To see if she has is positive; if not, then we vaccinate. I ask if it's curable. She says it is not. I refuse the test because it makes no sense to know if she will die, but indicate they can go ahead and vaccinate her. She says it will save me money to test her first, since the vaccine is required every year. Little did I know the vaccine is completely unnecessary for "mostly" indoor cats, confers lifelong immunity, and adult cats have a natural immunity to the disease. Little did I know, almost no one with even an outdoor-only cat should be vaccinating their cat yearly for leukemia and that it was purely a money grab. So I very skeptically consent to the "expert" recommendation; but clearly, I did not give informed consent and my initial refusal was swatted away with misinformation. I was also billed for an unnecessary lab test that was free as part of my initial exam; that even knowing nothing about medical care, I would have declined as excessive to repeat on the follow-up. I get the bill at end, which is about triple what I had anticipated. When I eventually bring in my kitten for her spay, the vet wants to know if I'd also like to declaw. It will save me money to do it now, since I won't have to pay for the other surgery costs twice. Little did I know, declawing is banned in Europe for being inhumane, and most vets in the United States would never suggest such a procedure completely out of the blue because of its controversial status. I declined. The bill was about 20% higher than anticipated. I brought in my cat for its final visit to get the leukemia shot. I was highly skeptical at this point, mostly because of the billing. I called ahead of time to find out the billing details. I suspect I might be hit with an examination fee, and some other hidden nonsense. I was prepared to fight and refuse to pay anything I was not expressly told about. My bill was exactly as anticipated. By this point, I knew something wasn't right. The billing was out of whack with expectations, and I was constantly being pressured to super-size my medical procedures. So, I started reading. The next thing I had done was at a different vet. And now I don't trust the medical opinion of any vets, which probably isn't fair to most vets, but is the case nonetheless. I now have to be a damned vet and then pay someone with a state license to carry out my own medical judgments, just to prevent being conned. Shouldn't I be the one with the license, if that's the case? As far as I'm concerned, Dr. Grappin still owes me the cost of a two lab tests and vaccine. I've never formally complained because this scenario is probably not that unusual, but maybe one day I will. 7 years later, I'm still angry. My relatives have been going to that same location, previously owned by someone else, for at least 25 years. I've been pretty adamant that they switch. By law, cats don't require any vaccinations in Michigan. Vet offices should not be high-pressure sales offices to push unnecessary vaccines and lab tests.

Love love love this Vet Clinic. They really care about the animals. The prices are very reasonable…read moreas well. Dr. Kline and his staff are always very welcoming and seem genuinely happy to see their customers and clients. We recently had to put one of our beloved dogs to sleep and there is no better facility than Erwin's Vet Clinic to help with this transition. Dr. Joe and Barb are so compassionate and caring. As painful as losing a pet is, it was so much better being at a facility that genuinely feels your pain. The passing of my sweet Daisy was as peaceful as possible and I am so thankful for that. Highly recommended for all your animals.

We brought our cat in for an infection and the vet misdiagnosed our 7 year old cat with diabetes…read morefrom a urinalysis, told us it would be $2,000 to regulate his blood sugar & $400 a week for insulin (it's not even that expensive for a human!) & we should just put him to sleep. He wouldn't give us the option of a second test to be sure even though he showed no other secondary symptoms - the only option was to put him down. We took the cat to a different vet that did a blood test and found that he had a UTI and NO diabetes. If we would have listened to Dr. Kline's advice, our cat would be dead right now for no reason whatsoever.

I have a sick animal... the hospital said they would get a treatment plan together to help my…read moreanimal and call back. No call back, now they can't get my sick animal in for an entire week because they are "booked up" this isn't a reliable emergency service

Doctor Buck is the best vet that I've ever seen. I have been going to her for at least 30 years…read more She is extremely knowledgeable, patient and kind. A definite asset to the animal world.

What I really like about this practice is that they respect where you are coming from and give…read moreoptions for treatments.

After 30 some years of going to Gratiot Animal Hospital with several furry family members, I feel…read morewell qualified to write this review. Over the years, we've seen all the vets in this practice and have never felt anything but gratitude for their compassion, kindness, and professionalism. I have the highest respect for all of the vets and staff, and specifically, Dr. Mayer who cared for our sweet pal and went above and beyond with information, support, and phone calls. We are grateful.