The owner was very good to work with. he had to deal with my warranty people that are a pain in…read morethe butt. they did everything in a very timely manner, very honest. the only bad thing is the lady up front, not the nicest person for sure.

They have always been on top of the mechanical jobs that they have here. Every time I've brought…read moremy vehicle in to Mr T's it has always been fixed correctly the first time. I wouldn't hesitate to bring any of my vehicles to them! Thanks Mr T's

I am always amazed and pleased with the wonderful customer service and automobile service provided…read morewithout an appointment by Ricky and his teammates. Ricky replaced a burned out brake light while an oil change was being performed and also checked lights, windshield wipers and condition of tires, all within less than 30 minutes! Needless to say, I will continue to be a repeat customer.

I had a leaking tire. Jamie and staff got me in immediately. I had to buy a tire, but am glad I…read morewon't be stuck somewhere with a flat. The staff were polite and helpful. Look at their website to see all the services offered. I recommend them highly.

Such a great group of dealerships out here at Grants Mill Rd. I've purchased a few used cars here…read moreover the years from the Porsche/Audi dealership before it split, and each time the transaction was painless, quick, and more than fair. If you search used inventory from any of the dealerships here on their site, you can see the used inventory from all the dealerships in one place, and if you have a preferred salesperson, they can transfer any car to their spot and you can make the deal with whoever you want. Each time I've purchased a vehicle, I went home and checked auctions for similar cars, and each time my purchase price was less than the average price at auction. This is a volume dealership, so they don't have to gouge you on the price, they make money by selling a lot of cars. Also, with thier used inventory, you always have the option to purchase an extended warranty. They stand behind each car for as long as you want them to. I've had service done at the bmw dealer, bought 2 cars from the Audi dealer, and now sat firsthand through a purchase at mini, and I can say that each time I've dealt with anyone here, things have always gone well and everyone left happy. So a friend of mine needed a car, and was in panic mode about financing, and had gone to a few places and left upset and afraid that she wouldn't be able to get what she needed. As we all know, buying a car can be a real pain in the ass and she'd mentioned to me that she'd been to a few places and not felt as though she could get the right deal. So I went and picked her up, told her to come with me to this dealership and take a look and see what they could do. Absolutely amazing experience. We dealt with Valerie Wallace, who made the whole endeavor take less than an hour. My friend got the payments in the range that she needed, with the money down that she had available, for a car that was still under factory warranty, and which averaged about 2000 less than the same car on a nationwide search of carmax. We had espresso and snacks from the waiting area, (because yes, they have free espresso and snacks there), and ended up finishing the deal and driving right away in a shiny new car. Easy as could be. I just can't say enough good things about these guys. Huge inventory, great pricing, reliable cars for which warranties are offered, very friendly and professional staffing, pleasant environment...they really just can't be beat. 3 out of 3 times, the deal took less than an hour and everything went exactly as we wanted. I'm not sure I would buy a car anywhere else unless these guys just didn't have it. Shop here, you'll be glad you did.

Parts Dept: I placed…read morean order 2 weeks ago. In that 2 weeks, I have made over a dozen phone calls and sent 20 e-mails asking "where is my part" and " when will you ship"...........and no one has had the courtesy to return my calls or return my e-mails............ Buy your cars somewhere else, because these guys will ignore you once they have your cash !

I brought my 2012 Ford Transit Connect to Lee Rodgers Tire & Battery Company because it was…read moreoverheating. I paid $839.00 for a radiator replacement and picked up my vehicle believing the issue had been resolved. Unfortunately, the vehicle continued overheating shortly after the repair and later became inoperable, requiring it to be returned to the shop. My vehicle remained there for an extended period. During that time, I called regularly for updates and was repeatedly told that no one had looked at it. As a small business owner who depends on my work van, being without my vehicle caused transportation expenses, lost work opportunities, and financial hardship. I was also concerned that my repair invoice stated my vehicle had "numerous oil leaks," but another inspection I obtained around the same time did not document any oil leaks. When I asked for supporting documentation, I did not receive photographs or diagnostic evidence explaining that notation. After my vehicle was returned, I continued investigating the overheating issue and discovered additional concerns with the cooling system. I attempted to resolve the matter directly with the company and spoke with a representative who expressed interest in resolving it, but we were ultimately unable to reach an agreement. Every repair experience is different, but based on my experience, I was disappointed with the repair outcome, the length of time my vehicle remained at the shop, and the lack of communication. I hope the company reviews its repair and customer service practices so future customers have a better experience.

Always great service very fair pricing ! Would recommend to anyone that needs tires or repairsread more

I went to this center near their closing time, but the service manager, Jordan not only…read moreaccommodated my service needs, but he was friendly and professional. I knew from his look that he was as tired as I was after a long day at work, but he didn't complain and even gave me a service discount. Amazing! They earned themselves 10 new customers that night. P.S: Their service technicians are ASE Certified.

Absolutely the worst service ever, stay away from this place. Adding insult to injury they didn't…read morehonor the quoted price after the work was complete. took 3 hours longer than expected.

Not every experience at a parts/service business will be exceptional, but Pierce et al WILL go…read moreabove and beyond for you! They solved a problem my inherited truck has been having for something like ten years and found a part that's long out-of-production to do it. We trust them with all three of our vehicles. Couldn't ask for better!

Have taken vehicles here 3 times. 1st time was great, no issues and fair priced. 2nd time only half…read morethr work was completed due to staffing . 3rd time. Even after calling the day before and being told a alignment and rotation and balance would be no problem. Each visit car was dropped off at 330 am. On third visit at 3 pm I called and vehicle had yet to be touched. Went and picked up and went elsewhere. They seem to be to busy to get work done. So maybe look elsewhere if your anticipating a timely turnaround

Go Auto Service was fantastic to work with! The convenience of them coming directly to me made the…read morewhole experience seamless and stress-free. They were incredibly accommodating, friendly, and professional throughout. On top of that, their pricing was very fair -much better than traditional auto shops. Highly recommend for anyone looking for quality service without the hassle.

I've been taking my vehicles to Panos for a couple years now. They've always done great work for me…read morebut I'd like to share about a recent experience where they truly went above and beyond for us. We have had car trouble with a vehicle we recently purchased over the last few months. The defect in the car is not currently covered by warranty. There is currently a lawsuit against the manufacturer for the defect, but we've had to bear the expense for now and hope ours doesn't have the issue outlined in the suit or be accepted as one of the many plaintiffs on the case. Tim and the rest of the Panos team have been super kind to us, helped us borrow a loaner vehicle to keep our small business running when we desperately needed it, and been more than fair in their dealings with us in a way that I don't many other mechanic shops would... certainly not dealerships nor the majority of larger shops! This group is truly honest, fair and exceptional in what they do! I can't recommend them enough to anyone seeking great service with a business they can trust.

Johnny and his son run this shop. It's been here 15 years. He had another shop down the street…read moreabout 25 years. They are friendly and very helpful. They took my car in immediately. They will give you a ride home and a jump if you need. Reasonably priced. They do it all, from oil changes to engine issues.