I went into the tire engineers on main street in Trussville and asked the manager for a front end…read morealignment. He was immediately RUDE asking me why I thought I needed an alignment then went outside and said my tires were bald,which obviously they were not, insisting that I buy new tires. I've used tire engineers alot in the past but no longer after today. Drove down the street to Vulcan Tire & Automotive and they did a great job on my alignment and did not try to sell me anything that I didn't need. They have earned a new customer.

I'd give zero if possible. took my car in Saturday at 10am for a diagnostic test. They said it…read morewould be a few hours and they would call. 5:30 rolls around and they haven't called and knowing they close at 6 I go down there and they've closed early. Locking my car up! they're closed Sunday. My husband and I share a car. He has work Monday at 8am and no way there. My child's car seat base is in the car. just don't go here! They're incompetent.

My brakes started smelling like something burnt when I engaged them. I figured I was due for a new…read moreset of brakes. I called on Friday evening and talked to the manager Elger Law. He told me to bring my vehicle in first thing Saturday morning which I did. I left my car and waited for him to call me with a quote. Instead he informed me that some brake dust was the issue and they cleaned all 4 brakes. My cost was $29.95 including a curtesy check of the vehicle. I was expecting several hundred. I have delt with this Pep Boys for over 13 years. All our cars are serviced here. They are fair friendly and reliable. The mechanics are certified. If you live in the area you might want to check them out. They offer Veterans discounts.

We purchased a battery from Interstate Batteries in Huntsville that was giving us an issue…read more(thankfully before the warranty expired). Pep Boys is a location that was closer to us that honors Interstate Batteries warranty. Eldger was helpful with testing the battery/battery diagnostic, getting in touch with Interstate Bham to get direction regarding the warranty battery replacement and checked his inventory. Unfortunately, he did not have the particular battery required for my vehicle to complete the process, however, he was extremely helpful, professional and friendly.

They always have what you need. They will change your windshield washer blades and if you are…read morehaving diagnostic issues, the have a code reader they will check to see what the code is saying.

I made a call to Dent Slayers. Talked to Terry and we set up a time for him to come out. He came…read moreout and totally did the best job I have ever seen I had 2 dents in my truck and he made ny truck look new again. Professional and very reasonably priced. Will use again.

They were good and polite. Only thing I disliked was the attempt to upsell items I didn't need.read more

I've been by this location twice to get my tire pressure checked. They do this free of charge. The…read moregentleman there are always friendly and accommodating. The gentleman that helped me yesterday has a name that typically starts with a C but is spelled with a K. Kameron? Kristopher? Kamron? My memory fails me! He was great, however.

I had a very frustrating experience with Christian Brothers Automotive in Trussville. I took my…read morehusband's Audi in on a Monday for what we were told was a water hose and a few other hoses that needed to be replaced. What should have been a fairly straightforward repair ended up taking over a week. Throughout the week we were given multiple updates that turned out not to be accurate. Starting Wednesday we were told the car had been pulled in and was being worked on, and at one point we were told it would be ready, but it wasn't. Each day we kept getting different information, which felt like the runaround. We didn't end up getting the car back until the following Tuesday. Being without a vehicle that long was a huge inconvenience for our family. When I asked if there could be any type of discount because of the delay and miscommunication, I was told they couldn't offer any percentage off because they had to use a more expensive part for the Audi. While they did apologize for the miscommunication, the overall experience was still very disappointing. To make matters worse, about five days after getting the car back, we started smelling gas and had to bring the vehicle back again to have it checked. That was very concerning, especially after just having repairs done. I understand that repairs can take time, but better communication and making sure the job is fully completed the first time would have made a big difference.

Had a good experience in the past so I called for an estimate on some work. A week later and they…read morestill haven't called back with an estimate. I assume they either don't want to do the work or don't know how to do it. Poor communication skills.

I've been coming here for years. First because it is so close to work. I can literally drop my car…read moreoff and walk to work. What keeps me coming back? Friendly, professional, honest, reasonably priced, quality work and products, on time, accommodating and yes, convenient.

I originally purchased my tires from here. I have had trouble with one of the tires so when I got…read morein town I set the appointment. I was greeted by Gino with great hospitality! He made sure everything I needed for my tires was completed in a timely manner. I ended up getting the road hazard (highly recommended btw!). I truly appreciated the superb customer service! And thanks for getting me back on the road safely!

09/01/26 We have been going to Omega Tires, 845 Green…read moreSprings Highway, Birmingham, Alabama 35209, for years, and I highly recommend them. Today I had a tire that had been punctured and needed another tire, and once again they took very good care of me. One thing I have noticed about Omega Tires over the years is something you do not find everywhere. The moment a customer walks through the door, someone acknowledges them and says hello. You are not left standing there wondering whether anyone has noticed you or is going to help you. They make you feel welcome from the moment you come in. I don't know a great deal about cars, tires, or motor vehicles, but I do know when I am being treated respectfully and fairly. I have always felt that Omega Tires treats me honestly and fairly. I have never felt taken advantage of, and I have confidence that what I am being charged for is what I actually need. I have never been unhappy with any tire Omega Tires has sold me, and I have never felt that I overpaid. I have always felt that I received good value for my money. Eddie, the manager, is always so nice. I really cannot think of anything negative to say about him. He treats customers with respect and even makes a point of asking whether you are comfortable while you are waiting. When I left today, he said, We'll see you later. It's a small thing, but that kind of friendliness makes a difference. Flo, who works out in the garage area, is also very nice and treated me very well. Another thing I appreciate is that the wait is not long. Even when they have several customers, they do a very good job of getting people taken care of without making them wait unnecessarily. After going to Omega Tires for years, I wouldn't think of going anywhere else for my tires. I like doing business where I am respected and where I can have confidence in the product, value, and service I receive. Omega Tires is highly recommended! God bless! Mark N Tim

Omega Tires was a great experience. Eddie was very helpful and was able to swap out my tire after…read moreseveral other places said no. The service was cheap and very quick and I would recommend anyone to this business.

Really patient and kind! Very helpful explaining an issue…read morewith my car to me. It's hard to find people who are honest with you in an auto shop. Great place in BHM!

Wonderful service On time…read morePolite Careful Honest There when we needed them. I will use them again. Thank you so much for helping us.