OLIVET PARENT REVIEW…read more I'm a skeptic by nature. When it comes to how I view mechanic shops, I always assume they are crooks and liars until they prove otherwise. WOW! This Midas location proved otherwise 10 times over! We had a VERY intermittent problem with our A/C and we were 8 hours from home for a visit to Olivet. Jim (owner) and his team didn't brush the problem off just because they couldn't reproduce it. They dug in and kept going until they thought they had found the issue. We drove the car that evening and the intermittent problem happened again. I knew that when a problem is that sporadic that it is very difficult for a mechanic to diagnose, so I was not upset with them, but I expected for them to be frustrated to see me back the next morning. There was no frustrated, but a smiling, warm welcome and immediate empathy with me that the problem was not resolved. (AJ at the front desk is simply amazing!) They spent the day digging in again and by the end of the day were confident they had figured out the problem -- and they had! On top of it all, they could have charged me for a lot of labor for those two days of work, but Jim was so kind and I walked out having paid much less than would have been reasonable. My experience here was not simply based on the service rendered, but the interactions with the owner and team convinced me that I had a shop that were dedicated to honesty and fairness; wanting to build relationships, not grab dishonest bucks. My daughter will be beginning her freshman year at Olivet this Fall and this is where she will be taking her vehicle for maintenance and service. Thank you, Jim, AJ and the Midas crew!

I was a regular customer for oil changes since they remodeled their shop and made an actual waiting…read morearea for customers. I went in for my usual oil change recently. The price of the oil change was reasonably priced since they were having a sale. After this procedure I was informed that my day time running light was out ( I was aware) they offered to replace it, I asked how much, I was told since a difficult process to replace the bulb it would be $100. I reluctantly decided to have it replaced. After it was done ( didn't take too long) my car was ready. The light bulb was $100 but the labor was more than the light bulb! I was not told about the labor charge, because I was led to believe the whole thing was "$100 . What a dishonest practice! I didn't notice a price chart nor did I look, since I trusted them. Never again! How do you people sleep at night, doing this to your customers? I will not be returning to your shop, for anything again.

They changed coolant and now I have all types of issues that may cost me $$$ that I didn't have…read moreprior to them "fixing" coolant change. Take 5 management takes no accountability and/or responsibility, stating car issues have nothing to do with the service they provided. Struggling woman shafted

My wife got the oil changed for our GMC truck. She had a great experience. The tech was very…read moreinformative and professional. She was happy that they didn't try to sell her a bunch of extra services.

I dropped my car off in the morning for a simple alignment and tire rotation. They had my vehicle…read moreall day and didn't contact me until they were about to close--only to tell me it supposedly needed extra parts (which my car already has) and that it would now cost $750 to fix. There was zero communication during the day, and the sudden price jump felt completely unjustified. To top it off, I brought my car to another shop the very next day. They had it done ASAP with zero issues--and the total cost was only $169. That says a lot. Completely disappointed in the lack of transparency, professionalism, and honesty. I won't be back and can't recommend them to anyone.

Great service brought in my car and Nick did a great job on my car issues! I would recommend them…read moreto everyone

In all of my infinite wisdom I managed to about completely strip the head of my oil plug when…read moreattempting to change my own oil the past weekend. I brought it by, tail between my legs, and told the crew here what the issue was. They had my vehicle in and out of there in less than fifteen minutes and didn't even make fun of me! At least to my face. I would have made fun of me. I have been coming here for years and everytime I have, I have had an excellent experience. Sometimes mechanics can get a bad rep, but this place has steadily been working hard to change that narrative.

Busy place but wait was VERY reasonable... Price was very acceptable for all that was done…read more... BUT... The greasy hand prints all over my hood and steering wheel were a bit of a disappointment.

Fast, efficient, friendly. Good start. I asked for an oil change. I have an older vehicle so I…read morerequested the oil for older cars. Nothing else was wrong, so no extra charges. Price: somewhat high, but better than doing it yourself in the winter Overall: A+

Quick efficient oil change without appointment. If you go regularly they will maintain a record…read moreand let you know recommended service for you car, based on age and mileage.

I can't say enough good stuff about this company. I have brought all my cars/trucks here for…read morethings to be fixed and they are so honest and did a great job fixing my Suburban and Silverado. Their prices are reasonable and they get it done in a timely manner. Will continue to do business with these guys.

Nice honest people! Will not lie, will fix what needs to be fixed, fair prices, and good work.read more

I can't say enough good things about this establishment and its owner, Bill. Let's face it: most of…read moreus are afraid to go to a car repair shop because we think we're going to be ripped off. That's not going to happen here. Bill is as honest as the day is long. It's the kind of place you can send an almost 80 year old widow and know she's going to be treated with respect and dignity and with the utmost fairness. And I know this firsthand, because my mother is that widow. She drives her car down from Chicagoland to be serviced by Meineke in Bourbonnais. That's how good and trustworthy these people are. You have a lot of choices when it comes to getting your car fixed. But you simply aren't going to find some place better than here. If you need your car looked at, don't hesitate to visit, and tell them I sent you.

Unless this place has changed or possibly changed ownership, several (i.e., more than two) bad…read moreexperiences I had here in the past--admittedly/honestly I had a few good experiences too--the details of which I don't care to get into because so much time has passed since, would cause me to never take our cars here for servicing again. In reconsidering, I'll relate just one of those "bad" experiences: After one of these "bad experiences" (a brake repair gone wrong), I was forced to take the vehicle up to one of the few Meineke Care Care Centers that had a good service rating, located in a suburb north of Chicago. After the Cook County Meineke fixed the brakes issue, the owner confided in/to me that they had fixed what was essentially a butcher job by the Bourbonnais Meineke shop. This was a vehicle--a "dangerous" vehicle after the initial brake "repair"--that we had given to our daughter and son-in-law and that much of the time had our two precious young granddaughters as passengers. In all fairness to the owner of the Bourbonnais Meineke, he attempted to make amends by giving us a $25 gift card to the Olive Garden. Needless to say, we never used it. The 5 star reviews, outnumbering the (6 or 7) 1 star* &/or 2 star* reviews, would attest to a fair amount of good experiences from a "lucky" group of patrons, so, (as Dirty Harry so sardonically said) if you're feeling "lucky", . . . -- [* The 1 & 2 star reviews--I advise you read them; there's some real horror stories in there. And owner Bill does have what I'd describe as a very unctuous bedside manner.]

An update on my 2nd experience on April 2nd 2017: exploitive. They probably think an Asian woman…read moredoesn't know cars. You lied, or to say the least, you were bluffing, exaggerating or misleading me. To change the power steering fluid, you need to overhaul the entire power steering system? All you needed to do was to TOP IT UP when you do the regular oil change. I will still keep my first review from last year as following: "Let me help them get started on yelp. We ran into this place on its 'secret' customer appreciation day. yes, we got free hot dog and pop. Beside that, the young representative gave me a tour underneath the car and for the first time in my life, I was shown by a mechanic where the oil filter is actually located and was explained to what a canister oil filter is. He offered to do this. See how this small kind of gesture made a difference! Great customer experience."

Had the economy oil change they checked everything on the car all the fluids clean my windshield is…read moreKenny was the head of the service department and they oil change department he was awesome missing a couple Lugnut covers they replace them for free checked out everything else on my car air pressure someone slow summer is high fix that checked all the fluids awesome customer service

Poor customer service! I walked in to see if they had time for an oil change. Not only did they…read moresee me walk in and stand at the counter waiting, a tech walked in, grabbed a label, and walked back out to the shop floor without acknowledging me. I have little patience for bad customer service when I'm spending my hard earned money. I walked out. I've never had bad service there years ago. Maybe there's a new staff who's ignorant to good customer service.

Ladies- avoid this place. I went to have my oil changed this morning (I was trying to do my fiance…read morea favor since he hasn't had a chance to do it. This was supposed to be a pleasant surprise- one less thing on the to-do list). After they pulled my vehicle in the guy came in and asked me what kind of oil I wanted. I told him I did not want synthetic and after he told me Mobil 1 is the most expensive, I told him I didn't want that. Then I went to pay...$82.61. I nearly fainted. When I asked 'why' the kid says "that Mobil 1 is terribly expensive". I looked at the receipt and they put synthetic Mobil 1 in. That's everything I asked them NOT to use! Naturally there's no manager to speak with. I called another local Grease Spot and that manager tried to tell me synthetic is required. I replied "no, it isn't" then he proceeded to tell me "well at least semi-synthetic" (I have since spoken with GM and while semi-synthetic is recommended, it is not required). The manager of the place I went to is supposed to call me tomorrow. We'll see if that happens. Now I understand why my fiance didn't want me taking it anywhere.

Drove by decided to stop to get a look under my 67 aircooled vehicle blowing heat all the time…read more Very accomadating shop pulled over the pit and the staff was able to ID the problem and get me on my way home. Not toasted! Thanks

Ethan and Gerald were GREAT! I hadn't been serviced by…read moreGrease monkey before and it was New Years eve, so I was expecting an attitude. These guys were prompt and professional AND personable. Thanks guys and Happy New Year!