Sometimes life throws a curveball--like unexpected weather. My original appointment was scheduled…read morefor 3/16/26, but Mother Nature had other plans. So today I decided to take my chances with a walk-in, hoping I wouldn't be stuck there all day. To my surprise, the visit started on a great note. I was greeted immediately upon arrival, which is always a plus in my book. The shop itself was clean, quiet, and well organized--an environment that instantly makes waiting a little more pleasant. As a member, my tire rotation was completely free, which is always a nice perk. One feature I really appreciated was their text message update system. After check-in, you receive real-time updates that track your vehicle's progress--from when it enters the service bay to the start time and estimated completion. It's a simple touch, but incredibly convenient and reassuring when you're waiting. Another major bonus: if you purchase your tires here, they come with a warranty and free tire rotations. That means you're not just buying quality tires--you're also getting ongoing maintenance included. In my opinion, that's a solid value and a smart investment for the long haul. Overall, between the clean environment, friendly greeting, and helpful service updates, this visit turned out to be a smooth experience. Quality tires, built-in maintenance, and a little peace of mind--definitely a win for today's walk-in.

They swap my air caps like it's nothing. It's a $75K Tesla so yeah I care about that. There's so…read moremuch more about these folks man.. it's ghetto out here and I can't name a better place than the folks that swap your parts without saying anything. I want to keep my family safe.. asked them to check rim for a crack after other shoddy work was done somewhere else, they said it was fine no cracks and now I'm losing air. Guess what, they found a crack and the shoddy repair.. and they found some money bc now I'm getting a Tesla rim from them. Such a good play on their part because I need it asap. I hate this. I've spent sooo much money with them sadly, and probably still will HAVE to. If it's a toss-up, go somewhere else! Here's a pic of the caps they love to give you instead if you OWN STUFF back like they found it! Now my stuff is missing matched and of a much lower quality in this EXPENSIVE car.. zero stars

I made an appointment for a Monday morning which is usually a busy day for auto shops, but they got…read moreto my car right away and quickly texted me a detailed breakdown of their findings. The repair wasn't cheap but it did come in well under the estimate. My cars' issues were accurately diagnosed and correctly fixed. I'm quite happy with my experience. Btw, don't let the appearance of the business or the neighbourhood discourage you. I consider it a positive thing when I'm not being overcharged just to pay for a shiny new facility. The people were friendly and professional, and the shop area was clean and efficient. I'll definitely return when my next repair is needed.

I have gone to Bright Star several times and they have never done anything right except a oi chang…read more They have giving me more problems and headache. They have so many ants that I had to leave my car a few days and my car was infested with ant. so said oh yay we have ants you just have to get ant traps, that's is what we have to do. I said Really!!!!! is that right. why wouldn't they spray their business. You couldn't pay me enough to work there if I had to put ant traps in my car all the time. I will not trust them any more and I would suggest you don't either. they don't fix your car just so you come back to spend more money, what a joke.

They didn't feel as though they were price gouging me being a woman. Tried to help me save a few…read moredollars as well.

Whew, If I could give this place 6 stars, trust me I would!…read more Now your needs may be different than mine, but I needed a quick fill of air in my tires and the 3 gas stations I went to before this place and thankfully they came to my rescue. Special thank you to one guy in particular, I think his name was TT. He went above and beyond and was extremely sweet about the request. I hope and wish a prosperous year ahead and am in full gratitude as I was able to drive 8 hours safely .

J &T Tires have great service and treat you fairly. They plugged a hole in my tire the other day…read morefor no charge. I have used them for over 20 years and have no complaints.

I used to bring my vehicles here for brakes services for years. I've since moved and called before…read moredriving across town to have my brakes serviced. I was assured of the price advertised on the internet. Upon arrival I was told that it would be an additional $100 and that I clearly "don't know anything about cars" and the owner refused to honor the price he gave me and has advertised on the website.

Really liked the service I received, I called before going there and the man quickly found the tire…read moreI needed, once I got there they got to work on it right away, I'm used to waiting on other tire shops, great quality work. Give them a shot I am definitely returning to the place again, minimum delays and really friendly.

Got two tires and back on the road fast. I had no appointment. Just pulled in at 8:15am and was out…read moreby8:45. Price was good. They found a dented rim on one of the tires they were not working on. Thanks. Good looking out.

Very friendly and knowledgeable guy. Last time I was here he inspected my other tires to make sure…read morethey were in ok condition and didn't just change what I asked. This time could have been bad. I saw evidence my tire could pop at any moment, luckily he stays open later than other places in the area. He was there when I needed him and had what I needed. Great service.

I went to this shop a couple of days ago. I have enjoyed their exceptional service. The serve…read moretheir great and I recommend them unwaveringly. Buying tires from this shop you won't regret it.

I needed two tires and I showed up at 5:30PM and they had me on the road by 6:00PM AND they did not…read morecharge an arm and both my legs!! I would highly recommend seeing them.

This place is a scam. I bought two tires yesterday and come to find out I was charged way more than…read moreI could have gotten them elsewhere. I went back today to speak with the Owner and he stated once the sale was done that's it!!! The Owner was nasty and very unprofessional. I would stay clear of this place at all cost. It even looks like a dump from the outside appearance. I should have know better, but the Manager made promises he had the "lowest" prices. Please stay away unless it's an emergency situation. Please do better research than I did. The Owner also called me a "Queer" over the phone. The atmosphere felt very racist to me. I would never go back again of course. I wish there was a zero star!!!!

Took my car her to put 4 new tires on. Not a long wait even without an appointment. The name had…read morechanged to Big Brand Tire and service. Nice staff. Decent waiting room.

Purchased new tires. My truck rides better. Then when back for alignment. Service great!​read more

Do not go to this location. I schedule an appointment but you still get to wait 2 hours for 2 tires…read moreand the price was more at the end they want they old me.

Everyone goes above and beyond to ensure our vehicles are running properly. Even as a walk in we…read moreget efficient service in a timely manner.

Gave this man over 30,000 dollars to fix a car up and constantly hit him (MIKE) up everyday with…read moreno response and when he do response there is always an excuse its been going on for three years and still don't have what I paid so much money for. I'm starting a lawsuit to sue him!

Brought them new tires that they claim they could put on but failed to get job done…read more Then to add insult to injury they burned my tire but said a tire has to burn for 30 min to burn. Said he wasn't issuing nk money back. I should have checked reviews before I even came. Save your time and money.