Experience was not pleasant. Expensive, delayed, they changed the price, was given the runaround,…read moreand they finished the work the day before and said it was comolete the day after, delaying my pick up and they refused to change the correct date.

Driving home after thanksgiving we stopped at JC Auto in Monroe City MO because the car heater…read morestopped working. The folks at JC Auto were so helpful. They sent to St. Louis for the needed part, picked up our car from the hotel and picked us up when the work was done, which was earlier than expected. Amy was very friendly and communicative. The work was excellent and fairly priced. Highly recommend this business!

As a repair shop owner for 30 years I am buying a lot of used parts. I was very pleased how Jeff…read morehandled my order. He was very responsible, knowledgeable & professional from taking the order to delivering. All parts came on time as described and well packaged. The quality was good and prices were reasonable.

terrible service! Bought a transfer case brand new from them, put it in and it was bad. They did…read morenot want to pay for the labor because they bought it from a third-party, not my proble. I bought it from them. Told me I had to pay 375 dollers in order for them to pay for the labor, ok fine. New transfer case was supposed to be in the following tuesday, did not come in so I decided to call, well than they tell be it'll be another two days after telling me the day before it would be in that next day. But instead of calling to let us know it's not gonna come in, they just left us in the water wondering, good thing I called because the vehicle would of been on my lift for two days. Needless to say, this place has went down they are terrible at communicating and they do not honor they're warranties properly, they tried to get out of it by saying it's from a third-party, and than by saying it's aftermarket. But that doesn't matter it's not my third-party it's theirs. Also, it was still a brand new part. So just be cautious when you're shopping with this place. Also the man was cery rude to my receptionist.

I just got off the phone from Poage Chrysler Dodge Ram. I asked for the parts department to see if…read morethey have a part I need for my Dodge Ram before driving in to pick it up, I was asked if I was a business. I told the lady no. She said the parts desk was not taking calls from individuals about parts but I was free to come in. I told her I didnt want to waste a trio if they didnt have the part. She would not forward my call to the parts department. Does this make sense? Wouldnt it take the same amount of time for the parts guy to look it up in person as it would on the phone? The only difference it waste a lot of my time with the drive if they dont have it. Guess who is NOT getting any of my business in the future?

Needed maintenance service on my ram 1500. Got an appointment within a few days of calling. Fast,…read morefriendly, and honest service. Because of that, we will be back to buy our new truck here. Service Was half the price of Little Jess in Quincy.

These people are amazing! They helped me out by checking my car out after it started making sounds…read moreon a road trip, even though it was 4 pm on a Friday. They squeezed me in to try to see if they could spot the issue without taking anything apart (as they wouldn't have time to put it back together before they closed) and check if it was safe to drive because I am not from town. They were completely honest when they told me they didn't know what was wrong but also what things they knew were working. And they didn't even charge me any service fee for looking at it! Truly wonderful service and kind people.

Honest, reliable service. All my cars needs are taken care of here!!read more

I have a car that some repair shops did not want to deal with. (It doesn't have a computer hook-up…read morethat tells the mechanic what's wrong). Robbie and Shane were not concerned and immedatly took on the repairs. Some parts were hard to find but they eventually got them all. They went above and beyond what I was expecting and did everything at a reasonable price. I also had concerns about items that I thought needed replacement and they assured me that it would be wasted money to replace those items. (What? A repair shop that doesn't want to replace expensive parts?) Shane also noticed that I was missing something on my wheels and found the parts. If they can do all this for a pre 1994 car, they can do everything we need here in Pike County. Highly reccomend.

On our way from Minnesota to New Orleans stayed over in Hannibal, MO next morning went to start car…read moreand it was a no start, called road side assist who came and try to jump again no go. Seeing low battery on dash cluster I ordered one online from the Hannibal AutoZone along with some tools to change the battery. Called store to assure order was ready as I has to walk the 2 miles from hotel, yes order is ready. While getting my coat on my phone rang and it was Wayne the store manager, he asked my what was going on and I explained, He bluntly told me not to walk give him a few minutes and he would bring it to the hotel. 10 Minutes here Wayne with my order, tried to give him some cash for pizza for him and the guys but no way. He told me we try to take care of every customer even knowing I was from out of state. Truly old time values.

The guys and gals that work here always so friendly and willing to help. Some cars these days ate…read morecomplicated to change lights etc out but if they can help you in anyway they will, always appreciate there kindness

I took my 2005 Nissan Altima to Delta Tire in Quincy where I was told I needed 1,100 dollars worth…read moreof repairs. I took it to Lackey's to get a second opinion and he told me an alignment and a new power steering pump would fix the problem. I don't believe Lackey does alignments, but I ended up only spending $300. He also ran diagnostics and checked the body of a car my brother thought about buying. He was able to find a lot of things wrong with this car and when my dad asked how much he owed him, Lackey wouldn't take any money! Lackey said people should know if a car is a lemon so they don't have to find out the hard way. Lackey's has two very honest, friendly, and efficient mechanics. Lackey's is also the most reasonably priced auto shop I have ever taken my car to. This shop also offers a wide range of service categories. If I ever move it will be impossible to find a better mechanic.

I had my oil change here and they were very professional and gave me ideas for my next service in…read moremy car without a hard sell. Much appreciated!! Was able to use a coupon they mailed out and made for a great value.

I have been going to K & K Performance for over 10 years Rick kept my old 2000 chrysler going I…read morefinally promised him he would never have to work on it again.. I got a 2016 Hyundai Sonata hybrid, I needed an oil change I was concerned since it was a hybrid. He said no problem brought it in and was totally thrilled to find out that I would be able to keep bringing my car to Rick. I recommend him to all of my friends that need a mechanic. I even brought my daughters car from across the state for Rick to service...