In town for the race and got me in bright and early. Friendly and efficient service. Highly…read morerecommend

Took my car for a/c service. They kept it for 2 weeks and couldn't figure out what the problem was…read more What a total waste of time !

The gentleman that always repaired and serviced my vehicles retired a few years back. I went to…read moreseveral places for service and repair issues and the only one that met my expectations was Auto Tech in Collinsville, VA. They have always gone out of their way to work around my schedule and not theirs. I have never had any issues and the maintenance and repair work has always been excellent. John W

This place RUINED my vehicle. I took my vehicle there to be diagnosed for a problem with the motor…read moreso they could run everything through carshield and fix it and get me my car back. Well, let the nightmare begin. I get a call that my keys don't communicate with the vehicle, funny, I never had any problems and neither did the tow truck driver the day BEFORE I got this call. So they say they have to remove ONE BOX for it to work. I say ok your the PROFESSIONAL do what you think is supposed to be done to fix my car. Well, that leads to wires being cut, fuse box disconnected and left like that, 3 computers being deprogrammed, and I STILL have not gotten a diagnosis. Not to mention they tried to charge me for a diagnosis they NEVER did and charged me $80 to tow my vehicle from one lot to one right next to it. So thanks to this garage, my vehicle needs a $1600 wiring harness, 3 computers reprogrammed, and only God knows what else because this is where the new mechanic got before I had to tell him to stop because I now have to get rid of the vehicle in the state it is in because I can't afford repairs that this garage has caused on top of the problem they NEVER even diagnosed. I am now out a vehicle to get my kids around thanks to Auto Tech. Oh and when I came in to tell them what the initial problem with my motor was doing, the sounds it made and how it acted, the confused look on supposed to be experienced mechanics, should have been my sign to take my vehicle elsewhere. Just be cautious of sending your vehicle here, if I hadn't I'm almost certain I would have my car back by now, instead I'm out $5,000 for the car that we just bought in February, and time, and a way to get my kids where they need to go.

My mom took her car here at the beginning of January for an oil change. I live out of town, I…read morerecently saw her and she complained about an oil leak ever since then. I get under the car and discovered the oil is leaking because a zip tie was threaded into the drain plug! An egregious display of negligence, I simply can't understand how a tech can do this. Not only did this happen, they over torqued the drain plug because of the zip tie. Torque spec is 25lbs, i had to use an impact to break it loose. I have 0 faith in these guys and don't trust them to inspect the work they messed up. This isn't the first time she's been ripped off at this place. Take your business somewhere else.

Wait at the door for someone to come and ask what I needed for over 5 mins. While the staff were on…read morethere phones and talking to person getting gas at the shell station. Go somewhere else.

I went in told the service guy I was hearing a noise and car would shake when I applied my brakes…read more The service guy drove my car down the road and said that I needed new brakes so he put brakes on my car. When I left the shop I was still hearing a squeaking sound when applying my brakes I thought maybe it was because they were new. It went on for about 2 months so I had my husband to take it another local tire shop and they tell him my rotors are bad and my 2 front tires are wearing on the inside. The service guy said this had to of been obvious to whoever put my brakes on. This was the first time I had received bad service from Riverside, usually they provide excellent service but I don't think I will be going back to Riverside.

I've been here on 3 different occasions over the last couple of years. The folks here have been…read morepleasant to deal with. Some may not be overly friendly but I realize this is a business and people are busy. The diagnostics and costs quoted have always been accurate and fair. I have nothing negative to comment on. I would recommend Riverside Tire Service without hesitation.

I took my car in for an oil change, rotate tires and to get freon put In. I asked them to also fix…read moremy glove box. It had bern removed and we couldn't get it back with the thing that keeps it from slamming open even handed him the part. They stuck the glove box in but didn't install the part. They said they tested AC and it was low but didn't need to be charged I told them it doesn't get very cool and the guy said it wouldn't be worth his time to put the Freon in . I stop at another shop and the mechanic said that putting more freon in would have made the car cooler I feel like they didn't know what they were doing or just didn't care about customer service. Not sure if they even change the O rotated the tires. I left they are feeling disgusted and disappointed I'm feeling like they took a vantage of me because if I'm willing to pay for it it should be worth your time to do it. Absolutely would not recommend them as their customer service sucks in the quality of their work is nonexistent. I would recommend to all my friends to never ever use this business Especially females.

From the owner: Oil Change, Tires, Brakes and rotors, Tune ups, alignmentsread more

So i purchased a vehicle on Sept 29 2019. I saw it on FB marketplace on the 28th. I messaged Steve…read morevia Messenger and asked a few questions about the vehicle. It was listed as one price but I offered cash down and the option to make payments. He gave me his minimum down & thoroughly expressed he would come pick it up if I refused the remaining balance. I understood completely & said he had nothing to worry about. I told Steve I would be traveling from Greensboro and that I would have to find a ride. I ended up contacting him on Sunday, the day of purchase to come look at the vehicle. I wanted to set up a time because someone else would have to bring me. We communicated all of this through messenger. I informed him of what time my ride would be available to bring me and he said that was fine because it would be after he left church. I traveled about an hr with my kids in tow to view and test drive this vehicle. I did a test drive and thought the car was reasonable for what I saw that day. I did ask when was the ladt time it had an oil change & was told I don't know. (I should have taken the hint then) It didnt appear to show any major issues that I have experienced in my past with other vehicles. I had read the description of the minor issues that could be fixed but I had no idea what I was in for. I told Steve I wanted it and was asked to wait behind a cash paying customer because their process was going to be easier. I came into the office belly & kids in tow. Steve asked do you have more you can put down today? I said no, I only have enough left to add on my insurance & get gas. He said that's fine, we will work something out. He asks a few more questions & out comes the contract. He even had me set with 30 day tags which I had requested. He reduced the price $500 than the windsheild price & $400 less than the FB listing. I was in shocking. I've been in need of a vehicle especially with a full time job, 2 kids & 1 on the way. I said Steve, you've made my day I want to cry. He said no problem. Can you make this 1 last payment and it's all yours. I said of course I can do in within a months time. I signed all documents and continued on back to Greensboro. Less than 4 hours later, I began to see a bluish white smoke coming from the exhaust. The plan was to get an oil change and/or tune up during the week and gradually get small items checked on. The smoke issue began to fade then Oct 1 2019 my ABS and brake lights come on. The brake pedal feltna little off so I figured I would get that looked at once i went to get the other services and we should be fine. Then comes Oct 2 2019 when I left work and the smoke appeared again. I check the coolant and oil which appeared fine with my experience and proceeded to drive my 4.5 miles home. Not even 1 min into my ride th car began smoking yet again and idling very rough. I said let me get home and take this to the shop in the morning. Of course, I had to find the funds to get it looked at and all 3 service specialists I spoke with were in shock. They asked how I even made it to into the service center. There is over $1,100 worth of worth to consider the vehicle safe. They say there is no way this vehicle could have passed inspection on Sept 25 2019 which was dated in the glove box. Rusted undercarriage, no brake lines, oil gasket leakage, valve stem issues and other items. I put at least $75 in the gas tank and I've only driven my kids to school, then to and from work which are all in close proximity. How could you sell someone a vehicle like this? Or even allow them to test drive it when it is considered unsafe to drive? I'm reached out to him and I'm being put off until next week. I have messaged him on messenger and text after the call while at the service center. I just want my money back and you can have your rusted scrap metal back. Thanks but no thanks. I wouldn't recommend this dealer to my worst enemy.

I went here to get a standard oil change and was charged $55.00. I've been to numerous businesses…read moreto get my oil changed and the most I've ever paid was $40.00 and that included topping off all fluids and vacuuming. When I asked the mechanic why he was charging so much for an oil change, he stated that the oil filter for my car was expensive. I called around and checked the price for this oil filter and it was not expensive. I will never give them my business again.