I've been dealing with Jason and his crew for many years. They have always done me right with…read morerepairs and pricing and everyone is wonderful to deal with. I'm so glad they moved to the new location, and that their business is prospering.

My wife & I take our vehicles there for our state inspections. We have been using them for the last…read more4 years & have no complaints.

The gentleman that always repaired and serviced my vehicles retired a few years back. I went to…read moreseveral places for service and repair issues and the only one that met my expectations was Auto Tech in Collinsville, VA. They have always gone out of their way to work around my schedule and not theirs. I have never had any issues and the maintenance and repair work has always been excellent. John W

This place RUINED my vehicle. I took my vehicle there to be diagnosed for a problem with the motor…read moreso they could run everything through carshield and fix it and get me my car back. Well, let the nightmare begin. I get a call that my keys don't communicate with the vehicle, funny, I never had any problems and neither did the tow truck driver the day BEFORE I got this call. So they say they have to remove ONE BOX for it to work. I say ok your the PROFESSIONAL do what you think is supposed to be done to fix my car. Well, that leads to wires being cut, fuse box disconnected and left like that, 3 computers being deprogrammed, and I STILL have not gotten a diagnosis. Not to mention they tried to charge me for a diagnosis they NEVER did and charged me $80 to tow my vehicle from one lot to one right next to it. So thanks to this garage, my vehicle needs a $1600 wiring harness, 3 computers reprogrammed, and only God knows what else because this is where the new mechanic got before I had to tell him to stop because I now have to get rid of the vehicle in the state it is in because I can't afford repairs that this garage has caused on top of the problem they NEVER even diagnosed. I am now out a vehicle to get my kids around thanks to Auto Tech. Oh and when I came in to tell them what the initial problem with my motor was doing, the sounds it made and how it acted, the confused look on supposed to be experienced mechanics, should have been my sign to take my vehicle elsewhere. Just be cautious of sending your vehicle here, if I hadn't I'm almost certain I would have my car back by now, instead I'm out $5,000 for the car that we just bought in February, and time, and a way to get my kids where they need to go.

Called earlier in the day to see if they could check out a car that I was wanting to buy before. We…read moreare from NC and taking it somewhere in NC just wasn't practical. They were able to fit me in that afternoon. Took the car over waited maybe 10 minutes at most before the mechanic came in and got my husband and me to come look at it. He walked us through everything that was and could turn into a problem. The car went from being in very good condition to good which helped with making the decision to buy or not to buy. For less than $15 he saved us thousands. Everyone who worked there were very friendly. Wish we lived closer I would make them my mechanic. Thanks again Pro Automotive

From the owner: We are an Independent Automotive Service Center featuring quality ACDelco Parts. We offer vehicle…read moremaintenance,Transmission service, Brake service & alignments, automotive air conditioning and auto Repair Feel free to call or come by our location anytime.

4/17/15 It all started with a "check engine" light. Three…read morediagnostic evaluations later, I was told that a new catalytic converter would be in my near future. Fourteen hundred dollars!!! Say what? Fourteen hundred dollars for a catalytic converter?! No way! I've found that overpriced quotes are the norm in the DMV. When I get quotes like this, I immediately call my dad in southwestern Virginia. He possesses a wealth of car knowledge and when I tell him about the ridiculous repair quotes from shops in the DMV, he immediately calls around to the local car repair shops to find parts and better prices for labor. On this day we were directed to Performance Automotive by my dad's buddy by the name of Tadpole, that works at the Napa Car Parts Store. We were told that Performance Automotive, a family owned business, had a state of the art diagnostic machine. The Napa Store and Performance Auto are on the same street so it took us no time to get there. The garage is not directly located on the street so it took us a few minutes to find the garage. We arrived and were immediately serviced by a young lady with the infamous state of the art diagnostic machine in her hand. She hooked up my car and within minutes had a diagnosis. Turns out I don't need a catalytic converter. The service engine light could be an indication of numerous things. I was told not to worry as long as my car is running fine. She even told me I could drive to California at that very moment! :) My dad and I left confident in the diagnosis and relieved that I didn't have to spend any more money on my car!

Bobby done a great on my mother's 2008 Toyota highlander good people here folks highly recommend.read more

No frills, but honest no non-sense repair. Danny is a nice honest mechanic. The dealer told me I…read moreneeded new brakes and Danny told and showed me that I had 50% of my pads left and 1-2 years left on the pads. I had already bought the pads and told him to replace them anyway. Only charged me $60 labor! A good honest mechanic. One man show and a good mechanic.

Doug Walker is about as good it gets in terms of finding a mechanic who:…read more1. Knows his stuff. 2. Works on import cars. 3. Is honest, reliable & does what he says. 4. Is someone you can trust to do a job & to do it right. 5. Is able to communicate what is happening to someone's vehicle to just about anyone regardless of their mechanical knowledge, and does so in a way that helps the owner make educated decisions about how best to keep their car in good running order. I live about 50 miles away & will take a vehicle to him to be worked on, as I know others will do as well. Doug's Imports is known thoughout Southside Virginia as being THE place to carry a vehicle - particularly imports - for repairs. I first came into contact with Doug in the late 80's when he had worked for the VW dealership in Martinsville (which closed about the time he opened Doug's Imports). I then dealt directly & got to know him throughout the years as I took my 87 VW Jetta to him (as well as other vehicles) for periodic repair. I've recommended him to others, who have been as happy with their results as I have been with mine. I know that he's worked on friend's Volvo's, Toyotas, BMW's, SAAB's, and Mercedes (in addition to VWs of all types). And I'm sure that list is far more expansive than I could know. Doug knows foreign automobiles like the back of his hand, and is the most thorough mechanic I know of. Specifically, my case in point is a problem I had with my 87 VW Jetta. It would run great all the time, except when the temperature got above about 95 degrees & I would need to go somewhere during the day. I could go out & try to crank it until the battery ran completely down - it would not fire at all. However, the next day, when it was 95 degrees then too (and I did NOT need to go anywhere during the day), I would leave work & it'd fire right up & run fine. It was only during days when the air temperature would get over 95 & I needed to go somewhere during the day that I'd encounter the problem with it not firing at all. Morning, night, rain, cool days - it would run great. But on days when it was super-hot, I could just about bet on it giving me a problem. I took my VW to Doug - which naturally brought on a cool spell, during which the car cranked for him flawlessly. It wasn't until we had a scalding hot day a few days later that Doug was able to reproduce my problem, which he was then able to trace, identify & fix in short order. Doug discovered the problem to be a cold solder joint on a fuel sending unit that he could then reproduce on the vehicle. In that, he determined that the intense heat - particularly that reflected off asphalt - was expanding that cold solder joint on the fuel sending unit under the car to the point where it would not make contact enough to send fuel to the engine. If the car was moving, or unused during the day to the point where it cooled off a few degrees when I used it in the afternoons, it would cool sufficiently to make contact to allow the sending unit to work. What Doug did was one thing that won me over as a customer - Instead of taking a shotgun approach - a hasty use of a wide range of problem-solving techniques that would have been nonselective & haphazard in addressing the problem - something that could have needlessly replaced a number of functioning components on the vehicle that were not related to the actual problem, resulting in a repair bill that could have exceeded several hundred dollars or more. Doug instead listened to the person who spent more hours in the car than anyone, and once he was able to reproduce the problem, quickly zeroed in on the issue, fixed it & had it back to me within a couple days, for less than $250. And, it was a problem which has never happened again. Now, that is a thorough mechanic. A 5 star rating is not high enough for Doug's Imports. My personal experience with them has been far & above any others I can compare it to. They know that one reason you purchased an import car was the reliability factor & that with proper care most foreign automobiles are capable of being 200,000+ mile vehicles. And too, they realize that their long-term success is in earning your repeat business, and the business that comes from your recommendations - neither of which is likely to occur if you are having to take it back & forth to have the same thing fixed again & again. That's why they strive to identify & fix the problem the FIRST time. If the above isn't sufficient to get you to go to Doug's Imports, add to it that Doug is a super person, is easy to deal with, and is one of the nicest folks you could ever want to meet.

From the owner: See our coupons !…read more Celebrating over 25 years in the area, Doug's Import brings you quality, professional repair service for your import. As an ASE-certified technician, we provide quality service, parts, and maintenance, including: tune-ups, electrical and brake repair that you deserve. We can check your engine warning light for free 1996 and up, also your air bag(SRS) and ABS lights and other modules for a fee, all for a fraction of dealer cost with equal or better quality, Don't wait until it's too late! Come in for preventative maintenance today. Take note that if you are from out of town and need assistance, we will do everything we can to make sure you can get on your way as soon as possible.Call us or come by today!

This is one of the best garages around. First class work and great family run shop.read more

Great.honest.very reliable. And worth the money very very reasonable. Things that were ask of him…read morewere fixed and did a great job.

From the owner: This business is special because it allows people to continue living their lives and not having to…read morechange their schedule for car maintenance, this company instead schedules with the customer and comes to the customer when their oil change or any other service is needed.

This is a staple of the Bassett community. They are fast, they do good work, and they normally have…read morethe best prices on tires. That's why I keep coming back.

Multiple cars, multiple years, multiple different horror stories. I had hoped they were improved…read moreafter a better tire shop closed recently but I see reviews correlate with why I stopped using them. From wildly flailing air hoses to jamming too many cars in a one hole door, to poorly mounted, over pressured and out of round tires, stripped and lost lugs hub caps and motor mounts from improper jacking ...the list goes on. Avoid at all costs. PS...Hi Ed...you still owe me a mirror assembly, 3 lug nuts, my mom's hub caps, a paint job, and maybe give that poor guy his face back after that loose air hose hit him about 400 times in 3 seconds after he grabbed it to protect a nearby car.

They quoted to replace the oil pan gasket on my truck for 500$ which was a good price. They figured…read moreout they quoted the job to low with all the parts that had to be removed to do the job. He told me that it wasn't leaking oil. When I got to the shop there was an oil spot under it.

say this reluctantly but: very horrible service recently…read more I brought in my car in to get assessed for a broken handle, they took the door apart w/o even asking my permission to 'assess' it. and if I didn't go with them then its $240+ to reassemble said door. blunder #1. also they originally had quoted $260 and it jumped to $460 on top of which. congradz you already lost yourselves a loyal customer. the professional thing here to do in this situation is ASK the customer to proceed. this misquote is bc one of their mechanics doesn't know what the hell they're even doing. pricing quotes fluctuates at any given moment. thanks for curing me of ever having considered using you guys in the past. hard lessons learned. if you're reading this try Sturdivant's auto in Chapel Hill instead. they're professional + will try to actually save you time + $$. don't use these guys if you have anything slightly serious unless you've got lots of money to burn.