If you need a fast reliable towing service then you have chosen the rite place ...Very quick and…read moredamage free expert towing...With the best rates and I would refer anyone to these guys...So they have my 5 stars

I had inquired on some wheels and tires originally on FB marketplace, then progressed to text with…read morethem sending me photos of various different wheels I was looking for. I had A LOT of questions and they patiently answered them all and worked to make sure I was satisfied. I decided on a wheel and tire set for my 2018 F150 and also had them install my leveling kit. The day of my appointment I had to work in their office, they gave me their wifi password, I was planning on using my hotspot. They offered to let me use their car or drive me to go get lunch. These guys went above and beyond to make sure I was happy and well taken care of. Not to mention, they had the best prices! If you're looking for wheels and tires these are guys you can trust!

Great people. Customer service is definitely good. However, I had 3/4 broken valve stems on brand…read morenew tires. Imagine my face when I came outside to 3/4 flat brand spanking new tires... had to pay another tire place to fix it since I'm not local. I guess implied tasks aren't a thing there. Either be very specific, or go somewhere else.

Dead car sitting for months for a recall issue with no resolution, no ride, zero concern from…read moredealership. Service department tells me they have people with the same issue waiting for over 6 months with no car to drive. They don't know when an engine will appear, don't know what to tell me, toss out a toll free number and suggest I call Ford directly rather than trying to work with the customer and Ford for resolution. What ever happened to service advocates? Ford has closed one ticket and never got back to me with a resolution. Did not respond to multiple email and voicemail messages. I've reopened the issue with hopes of getting some kind of resolution. Meanwhile, I will tell the story and hope I can inform and save someone else a little indigestion. Update: have made multiple contacts to Ford. Rebuilt engines exist online; however, they will not agree to service or pay for a fix with alternate parts.

Today, I was very disappointed by the acting manager at Tri-City Ford in Eden, NC when I asked him…read moreto refund my daughter for shoddy service. I suppose all of those Super Bowl tv commercials convinced me that the best place to take a Ford when the 'check engine' light comes on is a GENUINE Ford mechanic. WRONG. TriCity Ford will not hold themselves responsible for failing a customer. Everyone already knows that going to the dealership for service is the most expensive option. This business takes that unearned 'best' notion straight to the curb. Our daughter's Ford FIESTA indicated that there was 'transmission failure' and while driving the automatic transmission was stuck in Low. TRI-CITY FORD charged her a flat diagnostic rate of $151.57 ("it COULD take from 2 minutes to five hours" said the manager). The service dept at TriCity said on May 5 2022 that "the repair would cost between $900-$1000, but that the parts might not be available for months." When I described the diagnostic device to the manager - while he was looking at our receipt - he confirmed that it was the same tool. This discussion with the manager took place 10 minutes after the owner of the used car lot where she bought this car fixed the problem in less than a minute using the same device TriCity Ford mechanics used, and he did it for FREE. After wasting about ten minutes of my life talking to the acting manager of the dealership, no refund was given nor offered from a business selling cars that cost tens of thousands of dollars. He even tried to blame-shift this on his service department, and I corrected him. "YOU are where the buck stops, you can refund this, and we are getting nowhere." And left. I won't be back. LET THIS BE A WARNING TO ANYONE FOOL ENOUGH TO ENTRUST THEIR FAMILY VEHICLE TO THIS BUSINESS.

Great work great people took my truck to them on Wednesday they called me Friday morning truck was…read moredone. very satisfied with my experience well knowledgeable mechanic shop. very good diesel shop for fords.

WOOOW....this place and people are wonderful...after visiting another repair source and left with…read moreyet another issue on repairing my 2004 6.0 powerstroke...I made one call to OLIVER DIESEL....made my appointment..dropped my truck off in the middle of the week...these guys ran into a problem immediately notified me of the issue with my wiring harness..ordered me a new one and notified me on Friday that my truck was ready for pick up...this place is for real and the people are GREAT.. Mrs.oliver is great and asked all the right questions about what my repair was requiring in advance...long story short...I HAVE FOUND MY DIESEL REPAIR HOME...thanks to all of you..im riding high and trouble free once again.. REGGIE MITCHELL

Got hit by a logging truck back in December. Gregorys put my car back together looking like nothing…read morehad ever happened to it. I highly recommend them for any job!!!

If you want the best go to Gregory's Auto Body. I am very picky about my automobiles and Kenny and…read morehis crew have NEVER disappointed me. My wife was t-boned in her Tahoe. It took out the entire front end. I was a mechanic at the time. I raised it on the lift and you could not tell this truck had ever been worked on. Kenny is considerate and always takes time to talk to me about my concerns. My job is working with independent repair shops and teaching customer service. You cannot get a better experience than Gregory's.

Jimmy Joyce, owner of Joyce Body Shop, told me I couldn't get my car back after repairs unless the…read moresecond insurance check arrived or I paid out of pocket. Concerned, I called my insurance company and learned the check was mailed directly to the shop on March 11. I informed them that Jimmy was essentially holding my car hostage until payment was received. Insurance quickly contacted the shop and sent proof of payment to clear things up. Having never experienced a body shop refusing to release my car--especially since I only had a $100 deductible and the insurer covered the rest--I was alarmed. After 12 days of waiting for front left bumper repairs, I pushed to get my car. Jimmy then called me aggressively, upset that I had said he was holding my car hostage. When I arranged to pick it up with my husband, Jimmy reluctantly agreed but complained it was "against his better judgment" to release it. I politely said I hope we never do business again and reminded him I'd ensure payment was made. After leaving the repair shop, I received a call from my insurance company checking if I had gotten my car back. They reassured me this situation was highly unusual and that the shop involved would be flagged for any future claims through their company. To clarify, Jimmy Joyce already received a first payment the same day the car was initially inspected, which was a week before it went into the shop. There's never been any reason for the shop to believe they wouldn't be compensated. Despite Jimmy Joyce's rude, unprofessional, and disrespectful behavior--especially towards women--I send him my best wishes and hope things improve going forward.

The best in the Buss. Body shop repair…read more Very fair, honesty. They will help you in any way .

I bought a slightly new 2017 Nissan Sentra SV with a Sunroof at Nelson Ford in Martinsville during…read morethe summer of 2019. I had a complimentary Free Inspection and first Oil change there following my purchase. Approximately a year and a half later, the 2017 Nissan Sentra's were recalled nationally due to a flaw in the design of the back brake lights becoming inoperable on many cars because the location of the wiring was melting near the location of the CPV transmission. It was recommended that I take my vehicle to a Nissan dealership to have it repaired for free. That is when I discovered the Gunter Nissan of Martinsville and what professional, adequately prompt service they administered to my vehicle. I felt welcomed and appreciated as they gave me personal care and advice about my vehicle. I have learned things from the mechanics about my car in how to make it last longer and get better service and mileage out of it. Since, I have had some oil changes, tire rotations, brake replacements and even the transmission flushed so accurately. I now have over 110,000 miles on it and it is still good as new. I trust these incredible technicians and mechanics and I wouldn't take my vehicle anywhere else.

Unprofessional. Avoid!!! If they send you a survey and you…read moredon't fill it out as they see fit, you may get a nasty call from the salesperon, hung up on when you call, and be accused of taking money from families. Sad cuz I've purchased 3 new cars from them. They acted like my kids when they were little and didn't get their own way. I'm old, I'll go so far as calling this elder abuse. Lots more but I'll stop here