Well to start off I went on on a Sunday morning and to two dudes at mission on the expressway had…read morethe best customer service A number one service Dudes are very good smiles evening on a sunday morning

From the owner: We offer full service oil changes to most cars and trucks. Our drive thru service gets you back on…read morethe road quickly. We guarantee 100% professional certified service. We inform you of your vehicle's fluid maintenance needs, and all service options available. We recommend based on your vehicle manufacturer's guidelines, and then listen as you make your decisions, without hassle or pressure. We appreciate your time by working fast to have you back on the road in a flash!

Angel Martinez Junior was my service guy. Quick and professional love this place, we always take…read moreour company cars there.

I've had five different vehicles serviced at this location through the years and I've never had an…read moreissue until this week. Monday, I drove up at 4:38 and asked for a state inspection. The mechanic tells me they stop doing inspections at 5:00 and there are two vehicles already checked in. Fair enough. I tell him I'll be back Tuesday. Tuesday at 1:15 I drove up and again asked for an inspection. The mechanic says they had a busy afternoon and he's about to leave for lunch. He tells me to come back in an hour. Fair enough. Everyone deserves a lunch break. I go back in an hour and one last time asked for an inspection. The mechanic tells me he's about to leave because he hasn't gone out to lunch yet. I asked him why he didn't just inspect my car when I was there before and his answer is "I didn't know I'd be staying". No sense of professionalism. No common courtesy. After years of doing business with this company all I got was apathy and attitude. Three different visits to this location in two days and I can't get a simple state inspection done. I will never bring any of my vehicles here again.

I had one of the worst experiences I've ever had with a mechanic at this Jiffy Lube location…read more I brought my GMC Yukon in running, with a specific issue they told me would cost around $1,000 to fix. I trusted them and approved the repair. I was told the vehicle would be ready in one day, but that was not true. They delayed the job for five days, giving excuses and misinformation the entire time. After finally picking up my vehicle and paying, within 5 minutes of leaving the shop, my Yukon completely broke down. My wife was left stranded on the road just 2 miles away. I had to pay for a tow truck immediately. I have photos, videos, and records of everything. When I called the shop, they stopped answering. Once I finally got a response, their explanation was that there was "another leak" and now the transmission was damaged. Their solution? Charge me an additional $1,800 in labor for a problem that clearly happened right after their work -- and refuse any kind of warranty or responsibility. One of their mechanics, Ruben, even told me to "go cry to the owner" if I wanted help. That was their level of professionalism. This situation turned my working vehicle into a major breakdown within minutes of leaving their shop. I have all the proof and will be filing complaints with the BBB and taking legal action. I strongly warn anyone considering this location: be very careful. I would not want anyone else to go through what my family and I experienced.

Outstanding service! Israel was wonderful! His customer service should not be over looked! Very…read morehelpful and quickly resolved an issue with the car when we came in. We needed the oil changed, but also had an issue with a alarm going off. Thank you for taking such good care of us! We appreciate you!

Update to original review. Originally gave them 1 star, but they made it right and fixed my car, at…read moreno additional cost to me. I appreciate their willingness to make it right. ***original post below**I usually brought my Silverado here, & since my Camry needed work, I brought it here instead of the dealership.My original complaint (and still current complaint) was the front end was wobbly upon braking & at 60 MPH. Also needed oil change. 1st visit: original complaint above and their recommendations were: Alignment $89.99; Brake fluid flush $76.90; Radiator plus hoses $406.49; engine air filter $32.96; cabin filter $43.94; valve cover & gasket $98.87; rear brake pads $85; resurface rear rotors $59; PCV valve $32.96 total after labor, taxes & hazmat $1761.71 and the thing still wobbles. 2nd visit for same problem: Front brakes $85; resurface front rotors $59; total after labor, taxes, & hazmat $250.88 ***Come to find out, they only test drove it on the street, & NOT on the highway like I stated in the original problem*** 3rd visit for same problem: NOW they test drive with me in the car, and see what I'm talking about. Now they tell me that ALL the rims are bent. Quote me $772.96 for new rims. Not doing it. I have been completely and utterly robbed of my ability to choose repairs needed for my situation. Family has 2 vehicles. I drive my son to & from school 13 miles one way everyday. Because they did not listen to me & test the car on the highway originally, I am going to have $200 more in gas costs a month since I will have to drive my truck & not the car. If they did it right the first time, I could have decided to wait on all the extra repairs above & beyond what my main issue was. Now, I don't have that option.

CUSTOMERS BEWARE! This is by far the worst repair shop I have ever dealt with. Let me first start…read moreoff by saying, my husband brought his keep there in November, because it wouldn't turn over. They entered up saying there was an electrical issue. They had to build a box for the wiring. Okay, I'm good with that. Until then they said now it won't shit off and wanted to charge us more to figure out why. Obviously, they crossed wires somewhere. Today after being overcharged for the work they did ( lack of a better term) we got the jeep back. They left the washer fluid tank out, they didn't put the dashboard back on! AND... the horn, lights, and signals don't work now!

I had spoken with several different car detailing places but ultimately went with Grease Monkey due…read moreto the ease of booking. I called at 9am asking if they could do my car and they said absolutely! Super easy to bring in same day. It was a little on the pricey side (I paid $400) but trusted the process as my car had CAKED on dog slobber and hair from my 160lb Saint Bernard. The guys were professional and very friendly explaining everything to me and what they were going to do. I got my air vents cleaned out, steamed carpets, and the inside of my car completely cleaned out! Also they waxed the outside and cleaned the outside. I was very pleased with the final result! Thank you!!! Would definitely recommend this company to anyone. Had a nice waiting room as well! I can't comment on timing because I dropped my car off so I didn't "wait". Dropped off at 10am and picked up at 3:30pm.

I was desperately looking for a place that could steam and clean the inside of my car and the one…read moreplace in my hometown that provides this service was closed during spring break. I googled to see who could offer this service and I wasn't getting any answers. I decided to call Grease Monkey to see if they offered this service since I've been here before for a carwash and I know they also do other things. Luckily they said they could shampoo the inside. It was pricey but totally worth it. Yes, the wait times are also long. I've caught up on my reading while waiting for my car. I've gone next door to eat at Applebee's. They also have free WiFi, so that's a good way to waste your time while waiting. I know they sell food there, but I've never tried it. And I don't use many public restrooms, but I like the privacy of the women's restroom because they're separated by doors, not stalls.