When a billing issue from years ago came up, I was told they thought I had been charged incorrectly…read moreand asked to pay the difference. The situation was handled very unprofessionally--I was spoken to disrespectfully, and they even tried to involve people outside the actual transaction. Overall, it was an unpleasant and disappointing experience.

Update: we just found out by a replicable mechanic that not only we didn't need new bolts for the…read moretruck but we saved a lot by getting the alignment through another place that was honest and cheaper. Douglas Tire was trying to charge us an extra 240 for new bolts that we didn't need. And by the way if we actually needed the new bolts they were only 60 on Amazon. It's very sad they're ripping people off and being so dishonest. My husband did not request to set the toe on the alignment and he was not told about the alignment charge until after the fact. Douglas Tire was trying to charge in full for an alignment they weren't even going to do. The staff were the unprofessional ones that were not answering our questions and being dishonest to long standing customers. Anyone would have got upset over everything that took place....... Went in for an alignment and found out they couldn't do a full alignment for reasons that didn't make any sense. They had it in the garage for an hour and did not explain to my husband what was going on. Instead they were going to charge for a full alignment price which they did not do the full alignment and they only made a few adjustments instead. This is really disappointing that they were trying to over charge. We always trusted them before this but not anymore.

Our truck overheated on I29 in 90 degree weather. When we contacted Henry Motors Service, they said…read morethey would take a look at it that day, if we could have it towed to them, and give us an idea of what it needed and a rough estimate of cost. The tow took longer than expected, so they were closed when the truck got there. When we called the next morning, they already had it apart and had a good idea of what it needed. The parts were delivered the next day, and we got the truck and got on our way. They also loaned us (free) a car to drive around town for the couple days we were stranded there. Very decent folks, all of them we interacted with. They saved us when we needed a save.

Henry Motors has been fabulous to work with for my car purchases. Luke is always patient and…read moreanswers any questions I have even after the sale. We bought my daughter a school car. She was on a budget and they not only made sure she could afford her vehicle they also made sure it was going to carry her through her high school years safely. Thanks Luke, Jake and Chris for everything!! You guys are great!!

I live on the east cost about 1500 miles from Nebraska City NE. I was looking to buy a car in the…read morearea and needed an independent inspection of the car before I was ready to commit to buy it. I searched Yelp and found that Moonlight Auto was not too far from the location of the car, so I called and spoke with Brad. After discussing what I needed Brad gave me a quote and then completed the inspection. I was disappointed by the result of the inspections but extremely happy that Brad did such a thorough, honest and unbiased inspection and saved me from making a purchase that I feel I would have regretted. Based on my experience with Moonlight I wouldn't hesitate to call on them again.

very sweet guys that work here! my car had an oil leak and took a while to repair and one of the…read moreguys even worked 3 hours after closing to finish it! definitely recommend:))

We had a great experience! Dan was wonderful to work with. He was able to get us into a beautiful…read moretruck at a price we wanted. Easy, pressure free experience!

They need better mechanics !!! I spent 800 dollars just for a ballast they couldn't figure out !!read more

Omaha has a super hero in their midst and may not yet know it! This mans name is Michael and he…read morecame to our rescue on a SUNDAY with a smile on his face. We live in MN and after packing up our suv at the Omaha hotel to head back home, somehow the auto start push button was stuck pressed down. This hero answered my phone call, while out running errands and said he'd swing on by. He not only very quickly and inexpensively dismantled it in a hotel parking lot he made it so we were able to drive the 6+ hours home without a worry. We can't thank him and Evelyn enough for stopping their Sunday plans to help a random family. Top NOTCH Quality - amazing - work!! THANK YOU!

Michael and Alex are my heroes!!! Our brakes started grinding 2 days before we needed to take a…read moreroad trip. They got us in the day I contacted them and, after doing a thorough check to make sure it was necessary, replaced the front rotors and all 4 pads. They were super helpful and kind, and showed us the old parts so we could see what was going on. They went above and beyond the service requested and are a great value!!

I went to Baxter Toyota for my auto tailgate to be fixed - they quoted me over $3,000 - this place…read morefixed it temporarily- & said they could permanently fix it for $1,600 ! They're honest and caring ! Love them !

Auto connection has always shot me straight on repairs on my vehicles. They have worked on two…read moreLand Rovers and an Audi and there have not been any subsequent issues. Following a suspension fault warning on a Range Rover they quickly diagnosed that there was nothing wrong with the vehicle - it was just dealing with the harsh winters of Nebraska for the first time - at no charge.

They were very unhelpful and at one point I almost felt like I was bothering them. I'm use to…read moreO'Reilly Auto Parts in Taylorvile,IL. Coming out of the store and helping me get the car fixed the right way.

The hub lock fell off my truck on our way from Utah to Virginia. O Reilly's had ordered and ready…read morethe next morning at 7:30am. I dealt with 3 other auto shops in the area and this one was the most professional, quick, and reliable.