My husband and I got new tires on one of our vehicles a few months back and ended up getting a…read morescrew stuck in one of them. I went in to get the hole fixed and they came back saying that "they found the issue". Then they continued to tell me that I needed to get two new tires instead of just fixing the tire with the hole. I asked if I could just get the hole fixed because that is what I came in for and that the tires on the car were just a few months old. I had also had a hole fixed by Les Schwab a few years ago so I knew that they could do it. They told me no and I ended up walking away with a bill 2x more than the service I came in for in the first place just because I had to get two new tires. It was an awful experience and I felt like I got scammed. I am appalled at this service since I have never had service at a Les Schwab like this before.

Love this Les Schwab. I'm new to the area and needed snow tires for the first time in my life. LS…read moretaught me about tires and gave me options. Thank you!

After living in this area for ten years and seeing shop after shop after shop struggle with…read moresomething as simple as balancing tires it's a miracle to find this shop. We had tremendous and timely service from the Rexburg Car Shop. Having turned wrenches on and off for 35 years myself I was grateful to the Rexburg Car Shop for taking on a complicated repair which took a lot of very expensive shop grade tools to repair. They were fair in their pricing and the warranty on the parts and labor is for three years, not just one year.

Came in for a tire rotation and somehow ended up with a bill for "quantum alignment recalibration"…read moreand a "left-handed screwdriver adjustment." My car doesn't drive better, but I think it's now transmitting signals to the moon. The mechanics spoke in riddles, the waiting room smelled like regret, and I'm 90% sure I saw someone summon a wrench from thin air. Either I walked into a repair shop or the headquarters of the Illuminati. Anyway, my check engine light is still on--but at least now it blinks in Morse code. Probably spelling out "RUN."

This dealership service department went out of their way to repair my GMC Diesel truck while I was…read moreon back from vacation. While leaving my vacation a service light came on regarding a bad DEF sensor. I was heading back to California, my truck would have started to go in low mode and I would have been stranded. The service delight me in and actually had the part available and replaced it. The service department staff fricking incredible. If I lived in Idaho I would get my vehicles serviced here. Thanks again !!!! Can't thank you enough

We were considering driving from out of state to purchase a used vehicle. The sales person (Peycen)…read morewas very rude and unprofessional. He refers to his customers as "hey man" as if we are standing around at a beach party. The vehicle he was trying to sell us supposedly had "no damage" until I pointed out a significant fender scrape from the posted photos. It needed repairing for sure. He replied, "Hey man what do you expect it's a used car"! Needless to say, his attitude lost him a sale which did not seem to bother him much. What a joke of a dealership to hire such sales people.

Terrible customer service. Made an appointment for an oil change for my F150. Called that morning…read moreto change it, the service department had no record of it. Changed it for the next afternoon. Drove down from Island Park to make the appointment, showed up, the service department had no record of the new appointment, and could not squeeze me in. Get serious. Totally incompetent. Employees are listless, slackers, sitting around bored surfing their cell phone. 100 mile round trip from IP to the closest Ford Dealer. This place sucks.

Purchased truck on 6/27/2026. Dealership claims they filed the paperwork, WA DOL has no record of…read moreit. Dealership referred us back to WA DOL and credit union. Credit union contacted WA DOL, they do not show receipt of paperwork. Credit union is checking WA DOL daily for this since they are lender and require the title as collateral. Dealership should have payment receipt for tax, title and registration fee paid, they should be able to determine if the payment was collected. They are not sharing any further information. Dealership is not taking ownership of this problem. I called WA DOL today 7/24/26, I gave them the VIN, they have no record of any correspondence or receipt of payment. I asked if they tracked if they perhaps received something, and for example, the paperwork was filled out wrong, or the money received was wrong. Anthony at WA DOL said yes they track every single thing they receive on that VIN and they show the vehicle last titled in Idaho in 2020. Anthony also said they are required to process any payment received within 48 hours and there is no record of any payment. Dealership is not returning our calls. We have no title and no registration. It is frustrating and disappointing because the salesman Brycen was so nice to work with too.

I spoke to the manager about warrantieing some Hercules tires (I was told I had to speak with him…read morefor this) and he told me to come by so they could measure them and determine if they were under warranty. I went in today to have them checked and the manager refused to even check my tires because I didn't have a "warranty booklet". I called the original shop I purchased the tires from and they've never even heard of that. They said they've performed warranties on this brand of tires before and all that's required is proof of purchase and proof of rotations completed. The manager went on to belittle me by saying "doesn't that just make sense though" in front of other customers after I simply explained I didn't know I needed a booklet to warranty tires as it was my first time doing so. He later just sneered and walked away when I told him I had the original purchase documents if that helped. Very rude and I would never recommend dealing with this place.

This is a very friend has station that offers services for oil changes, tire services and of course…read moreEthanol free gas. It's newly renovated and clean inside. They also fill up propane tanks as well.

They got our car in fast, identified the problem within 5 minutes, got the part in a few hours and…read morehad it fixed before their original estimated time. On top of that, they charged a very reasonable amount. As an out-of-towner, I couldn't ask for a better experience!

I was having trouble with my truck, and took it in to the pro shop. I had them diagnose it for me…read moreand they said it was a flex fuel sensor ($800 part + labor costs.) After taking it into another shop for a second opinion, they found that it was just a damaged wiring harness. Other than the diagnostic fee, they only charged me $3.50 to repair the harness. $3.50 and running perfectly definitely beats $1,500 and still broken.

The customer service was excellent. My husband went in and was quoted a price for our front bumper…read more(it was falling off). We were told it could take 1.5 to 2 hours for the work to be completed. I was greeted by a kind receptionist and told her I needed to wait while the work was being done. I didn't even have to wait an hour and the work was completed. They also replaced a light that was out, free of charge. I would highly recommend them to anyone needing body work done on their vehicle.

Really, really bad. I was burglarized on my way to Idaho. They broke my door handle. I took my…read morevehicle in and received a quote to replace the handle and paint it to factory color. They had me pay and said everything was fine. I trusted them and paid. once I walked to my vehicle I noticed it was the same door handle, but it was now scratched up much worse. It also would no longer lock or unlock. I went back in and let them know I caught them. Shane explained he forgot to mention this and he was so sorry for letting it slip his mind that they did not do the work I paid for. They said they would fix the locking issue. They did BUT now the key doesnt work. I left tired of the incompetence and afraid of more damage to the vehicle. Once I arrived home I realized they did not return my $500 key I had just bought at the dealer. When I called back they said.........we dont have it, we will look. Never did I receive the key or a refund on the horrible work that was performed. You should never go here unless you dont care about your vehicle, quality work or losing your items that are in their posession. I lost over $1,000 trusting them with my vehicle.

The people at UWrench are professional and super nice. I made an appointment to get my car fixed on…read moreFriday and it was done by Saturday. They called to make sure I want to proceed and I honestly was very pleased about the service. Also the price was hard to beat. If I have any other car repair needs while I'm here in Rexburg, I'll take my car to them.

I took my Yukon XL 1/2 ton to Uwrench to be diagnosed. They did an awesome job getting me right in…read more I had an idea what was wrong but needed to know for sure. They were quick and efficient. They gave me a detailed bid as to what I needed. A good price and break down as to all the parts and labor it would take to fix. They did exactly what I needed so I could get the parts and safely drive my vehicle. -I did get the repair done somewhere else. They gave me the information I needed to effectively get a second opinion and to know exactly what I needed. The information they gave me saved me a few hundred dollars.