I would give a zero star review or negative rated review if possible! Nasty nasty counter person…read morenamed Jessica! Perhaps this person wants to be store manager or district manager, but you aren't going to go very far stepping all over your customers as if we are filth below your feet! I came in for a battery return issue (was sold the wrong battery, although I returned it 10 months later when the battery was first purchased, the 3 year warranty was very much still active) I gave this Jessica ONE STORY, not five, perhaps she couldn't understand logic, regardless, she was nasty, refused to give a refund unless I had the old outdated and compromised card, I wasn't offered cash as an option! Very rude, condescending and very unprofessional, and then once confronted with her mistake through proper channels she proceeded to blame me, the customer, for her failure to comprehend how it is she is to do her job! Seriously, if you do not want to deal with EVERY customer, then perhaps don't work customer service!! I have not the words in the English language for how to properly communicate my dissatisfaction with this experience!

My husband took his lawn mor battery here for service, he was told battery was dead, It could be…read morenot be charged they advised him to get a new battery, my husband decided to take the battery for a second opinion to auto zone they told him the battery was fine it just needed charging no charge but again this place claim he needed a new battery will not ever go there for service again

If you need a battery... CHECK THE DATE! I bought a Duralast Gold in February of 2023 from the…read moreSlidell AutoZone #6796. I checked the date on the battery a week later and found a date sticker of 4/22, ten months old already into a three year warranty! When I went back to the store the manager said that AutoZone sells battery's that are up to EIGHTEEN MONTHS OLD. That's half of it's three year warranty. I've owned cars for over half a century and have never heard of anything so absurd. He did say that they would honor the warranty but I'm still paying $210 for a year old battery. Is corporate dumping old stock through this store?

Went inside. It was fairly busy so I waited about 10 minutes before getting to the counter and…read moreasking the guy if he could help me buy a head light for my car and if he could install it. He said he needed to see what kind of car I had. To me this made no sense because either you can or you can't install a light bulb. Maybe I'm wrong. So going to the parking lot he tells me to "pop my hood" so I pop it. Keep in mind. I have a factory car. No mods/upgrades, nothing super fancy a regular mass model SUV. He looks at the headlight, and tells me he can't install it without un-screwing nuts and bolts and such and he can't do that because it's a liability. That's all fine and dandy. But I told this guy when I got up to the counter my make and model of my car and asked if they could install it right then and there. Why waste my time going to the parking lot, and doing all that if they can't unscrew/unbolt the headlight. I don't know much about cars but I'm pretty sure mine isn't the only one that has bolts on the headlight. After shutting the hood he says "aren't you going to come back inside and buy the bulb" and I said "well not if you guys can't install it. I definitely can't install it myself" and he said "well you can still buy the light bulb". I don't understand. Don't make somebody go through all of that if you can't even install it. No I didn't buy the light bulb because I can't install it myself. Just a big disappointment from this place all together.

Driving through Slidell and needed Coolant. They could not have been more helpful and they gave me…read morea funnel to use and keep. Best auto parts store I've ever been to.

It's an Auto Zone. Place is deceptively small once inside. Was a little difficult to locate what…read moreI was looking for (wiper blades). Once I found them, it was a hassle to go through the books to locate the type I needed (Advance has the little computer to find it for you). Otherwise, real friendly service.

Needed a new battery, they had it in stock and installed it free. Will be back. Highly recommendedread more

I was having a totally bad day and I desperately needed a light bulb in my headlamp. I called 8…read moreplaces and they all told me that I was SOL. I called O'Reilly and they were all...I gotchu fam! I got there and this happened: Hi, I need this light bulb. WE GOTCHU FAM! I forgot my wallet. Do you take Apple Pay? WE GOTCHU FAM! Can you send out a guy who looks like he should be modeling for a lumberjack catalogue with a pretty face to install it (who is incredibly nice and patient)? WE GOTCHU FAM! And O'Reilly's, you did have me! Thank you for having my back and making my day sooo much better.

For the most part, I do all my own mechanic work. I love turning wrenches…read more I Put my truck into the shop for a transmission replacement. Excellent price and so I felt very happy. I'm a new customer. They called me about a few major problems they found that they knew I couldn't fix myself like a leaking rear main seal, etc. they made me an incredibly good deal since the engine and transmission were already apart. They did all kinds of stuff for me and called me at 4:30 the same day! Never seen a shop work so fast! Drives like a dream!

Super nice and knowledgeable guys! I was quoted $4500 on a transmission repair, and as they started…read moretaking my car apart, they kept finding more things that needed repaired. My total ended up being around $7000. It would have been very helpful to have an accurate quote (which could have been managed by them looking into the manufacturer's recommendations regarding that model's transmission before quoting me a lower price). When they had finished the repair, they caught a crack in the transmission housing (which seems to have been the manufacturer's fault). They communicated with me about that very well, and completed the repair with no hassle or extra cost. Their warranty appears solid, and the car runs great!

I recently bought a old Leer camper top. The rear skirt…read moreon the back glass was broke topper world. Help me out. We got the right parts for me. At a good price thanks Rene

The guys here very professional drop my truck off in front the store Sunday night at a relative…read moredrop the keys off Monday morning communicated everything clearly with me. Best price in town.

Tire Town Auto Service was recommended to me by several people (who all had great things to say)…read morewhen my air conditioner went out. They were all very friendly, attentive, and honest about what they thought was wrong, what they needed to do to confirm that (remove the dashboard), and how long it would take to fix it. I had to leave my car over night because of the time it would take. They confirmed that they were right about what the issue was, they repaired it within one day (less than the time they said they may need) and charged a very reasonable price for the work. I'm very satisfied and I'll return for any additional work that I need done. I'll also refer them any time someone needs auto work done. I've already referred one person and she was very impressed as well!

The staff are friendly and knowledgeable about tires. They have the best price in the area on the…read morehard to find tires that my Mercedes SLK requires.