My 70-year-old father purchased Pine Bark Nuggets from this company, and their team loaded the…read morematerial for him. When he went to use it two days later, he discovered it was mostly dirt and pulverized debris--not the Pine Bark Nuggets he paid for. He returned to the store, where an employee even acknowledged remembering him and the original purchase. The material was unloaded and taken back by the company. However, when my father requested a refund, he was told it could not be issued without a receipt. So to be clear--they took back the incorrect product, which they now have in their possession again (and can likely resell), but refused to refund him. That's not just poor customer service--that's bad business practice. When a company sells the wrong product and then refuses to make it right, even after acknowledging the sale, it raises serious concerns about integrity and accountability. I would strongly caution others to double-check what they are getting before leaving, because if there's an issue, don't expect it to be handled fairly.

I once thought they were great. But their service and quality of employees has drastically fallen…read more Last time I was there the business was horrible. I didn't see any of the previous employees. Come to find out, the previous owners sold it. The new owners fired all the good workers and replaced them with stupid family and friends who don't even know how to work a credit card system.

If I could give zero stars I would. They will lie at the…read moredrop of a hat. Manager is very defensive when it comes to issues. Even the area VP won't return calls. They got the last dollar from me. They refuse to accept warranty claims and then. Tried to change me for diagnostic. When they don't really know what the issue is. Because they didn't fix anything.

Has had my mower for a month for something I was told would take 2 to 3 days. Very poor…read morecommunication and customer service so far. Every time I call I am told it will be ready that afternoon and when I call back, told it will be the next morning and they will give me a call, which they never do. So far not a fan of this place. Hopefully when I finally get my mower back I will have no issues with it. Was supposed to be ready Friday, when I called they told me they had everything back together on it, but that now they couldn't get it to crank. Which now really pisses me off cause there was nothing wrong with the mower cranking and running when it was taken to them. So now I have no idea what is wrong with my mower and how long it will take now or how much it will cost now.

All mulch was already for me on a large rolling cart . Service was great . Great price for mulch 5/…read more$10 Very nice personnel !

pay over $2000 for a washer and dryer and delivery. take a day off work for paid for delivery…read more three days later? still no washer and dryer. no apology, no "let us make this right" nothing. do not buy your apliances from these liars. poor, poor business!! store manager, customer service manager, salespeople: garbage. do better home depot!

I was able to order lovely flowers for a North Georgia friend from across the country online with…read moreeasy delivery the next day for about $70. The flowers weren't exactly as pictured online. However, I would still highly recommend!

Ordering from Bussey,s was a pleasure.. They were able to deliver with short notice . Pam was…read morepleasant on the phone and gave me a wonderful selection. I would order again.