This store definitely has to improve on their ability to help out customers with their questions and needs. I have visited the store on multiple occasions for the McDonald but my previous visit was regarding a micro USB cable. I asked two employees and was advised to ask someone else in a higher position in the chain of commands. The second lady I asked was in charge of the technology cashiering and helping out those who were buying phones or technology related needs. I asked her whether they had Micro USB's and her and was not aware what that was. In the end, I decided to not make any purchases but I have seen other employees provide incorrect information when it comes to technology. Thus, it is not the first time they seem to provide wrong or incorrect information. Although I found the Micro USB's I decided to not buy because it seemed like they did not wanted to make the sale by otherwise indicating me its location. Therefore, if you are going to buy anything technology related, make sure to be informed otherwise the employees won't be of much help. read more

I've been taking my car to Walmart for a oil change for over 20 year's. Ever since they've gotten a new management, it's always a problem where they can't change my oil every single time.I'm sick of it.I can't stand her. I always sent my friends and family there. NEVER AGIN read more

This review is not about the product. It's about the "customer service" at Wal Mart in Merced. I saw this product online at $16.88. So I went to the actual store instead of buying it online. When the associate rang up the price it was more. I don't remember the total. I asked the associate if they priced match their on line price. I know for a fact that Wal Mart does price match if the product is the same and it's in stock. The associate said no. So then I showed him the Walmart online price and he says, "They don't price match because the company wants the customers to purchase items on-line." I'm not going to argue so I accepted his story. I talked to a another associate and I was informed they do price match the online prices. Oh, and yes this product works!!! I guess you should buy it online. read more

Walmart - Headlight restoration kit - Department Stores Near Me - Merced, California

I noticed Walmart Returns show a rude demeanor to customers including me. She asked me why I'm returning and what's inside. Maybe many customers commit fraud. I had her open package to verify contents and told her barcode should explain my reasons. Walmart Merced is not doing well. read more

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Seriously if I could I would give it a zero star store customer service is terrible there try to return a Christmas t-shirt and they would not accept it it's a bunch of yes because your website says you can return it till January 31st and I returned it to another store and they accepted it and some of your prices are wrong compared to other stores and they're cheaper and they're in the same county and I hope whoever is the store manager there should not be the store manager ever there again and even their customer service need new people that know how to treat people right read more

Auto service . Not sure why or how but online and in store it says the store closes at 7pm . I waited and got into the oil change line at 4:15pm and there was two cars a head of me . Around 5pm a guy came over and told me they were no longer taking cars which didn't make sense since I had been there for 45 minutes sitting while no one came out to explain anything ... finally this young comes over and says there is nothing he can do since there is appointments and one coming in at 6 . I said I didn't appointments did that . He told me there was nothing he could do and he said he could have let me out. I told him it was terrible service and that shouldn't be a thing ever . read more

I rely on a specific item from this store that I need to literally survive. I am physically disabled and I can't cook regular meals. However, there is no way to know if the item is actually in stock or not despite the fact that the app says there is. I don't get a text or notification about the fact that it's actually out of stock after all until it says it's too late for me to cancel it. I have no way to get down there and return things everyday, nor can I afford to place $35 orders every single day. The store also NEVER answers the phone. It perpetually says that they are experiencing higher than normal call volumes, whether you call it the beginning or the end of the month or the beginning or the end of the day, there's no getting through to the store. I wholeheartedly suggest not subscribing to Walmart Plus, especially if you are disabled.. read more

This is the worst Walmart I've ever been to as far as customer service. Most seemingly do not have any concern with how long their service takes plus they will lie to you and say they'll meet you in a minute over at a certain location and then they'll never show up. Creepy. read more

Zero stars if I could. This Walmart is so unorganized, there's absolutely zero customer service. If you need an item that is locked, they will never show up with the key. Curbside is terrible as well always has issues. read more

Ghetto. Ghetto. Ghetto. This is the dirtiest, filthiest, sketchiest store I've ever been in. Overflowing trash bins outside with food thrown everywhere, filthy floors, trash all over the store. Just plain disgusting. It really falls on the shoulders of a poor management staff not keeping their store in order. On top of that, half the store is locked up behind glass and you have to get an employee to unlock it for you. Some things make sense to lock up (alcohol, some pharmaceuticals, etc) but some things are ridiculous - the entire camping section is locked up, as are dog collars, and even padlocks (how ironic). I avoid this store like the plague and only go there as a last resort. As soon as I walk in the door I can't wait to leave. It's totally worth spending a little bit more and just going to Target which is about a mile down the road. read more

This place is ridiculous. The lines are backed up because the cashier has to walk back and forth to find products that were brought up since they were locked up in a cabinet. Stop locking stuff up. The good people suffer when you lock merchandise up. I hate having to wait and wait in these long lines. Do your part and hire LP and let them do their jobs. read more

Went in earlier today to buy Ginger beer for those who don't know it's " non alcoholic " I had a employee in the check self out area tell me I can't have alcohol, I kindly told her it's non alcoholic she's said it don't matter because it says beer on the box. She kept repeating " I'm just letting you know cant have alcohol in the self check out " I told her co-worker to let her know it's non alcoholic and she yelled out " I know, thanks for telling me! ". If you knew it was non alcoholic then why argue with me then? Just let me scan my item and go. read more

Gloria in customer service is unreasonable. I have gotten things exchanged with the older Asian lady there and she was really helpful. Management has not be helpful when trying to get on contact with them. I was passed around on the phone for an hour and still couldn't reach any supervisors. The store needs a lot of updates. read more

This Walmart is completely unorganized!!! Everytime we do curbside there's always a problem there's a number they give you when you're in the parking spot and it's some random lady's phone number you call the store no one answers to online orders then you press 0 to talk to an associate no answer so I press for electronics no answer pharmacy no answer deli no answer! Not only when you're physically in the store there's literally two heads in the registers!!!! So either way you go in the store you're screwed you do curbside you're screwed! I'm born and raised in Las Vegas this s*** does not fly there!!! I hate you merced Walmart!!! You suck your store needs to step up their game!! Sad and ridiculous smh you don't even deserve one star !! Who runs this place seriously!!!!!!!???? read more

I would rather drive to Atwater, Turlock or los banos before I come here The pharmacist are rude as if it's your fault this is where they ended up for 20 years. They didn't refill my prescription. So now I have to wait all day. Who wants to go to Walmart around 3.... read more

Make sure you check ink categories that you buy from this place before you buy them or leave the store. Otherwise you will lose out on your money. They sold me empty ink cartridges and three were not wrapped in company packaging. It also has dead bugs in the box. The cartridges also were dirty from something. The corporate office says they take them back and refund them, but the store says they have a no refund or exchange policy that only they know about. There was no information about this on or around the area they sell the printer ink. Nor did the sales associate explain this policy to me before I bought them. So now I'm out 37.86!!!! Do they care??? No!!! I called all parties involved and I will not get help from any of them. So be careful people, they do not care to replace or refund for missing things that did not come in the package. read more

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Went in to buy a 1 item and when I went to pay they only had one checkstand open!!! U kidding me??? Than when a customer complained. He was told that they had all these self checkouts the customers can use!! We don't work for Walmart!! Where is the customer service??? read more

Dillon, a team lead (I believe that's how you spell his name) is INCREDIBLE. He is so helpful and has helped me multiple times on just random trips I've taken to this location. He's so friendly and makes my trips better whether it's for a gardening trip or just helping me get something off the shelf read more

I hate this Walmart! My little sister attends the university 12 minutes away so I try to stock her fridge once a month through Walmart delivery. They NEVER deliver on time!!!! Once they delivered an hour EARLIER than the reserved hour so she missed her delivery and they returned her groceries back to the store! All the other times, they were LATE!! She's had to call the Walmart multiple times to see where her order is. Dont use delivery with them. THEY SUCK!!! read more

I hate this walmart. They never have sh¡t and they're petty as hell. They lock up hair products that are only a few dollars, hair dryers, and other nonsense that does not need to be locked up. You push the button for assistance so someone can come unlock Fort Knox and give you some $2 hair oil or a $1 head wrap and no one ever shows up. So you gotta go on a mission to find an employee, which is like hunting for an endangered species, just for them to tell you they can't help you and to go push the button. THE CARTS!! Holy hell they have the WORST! CARTS! EVER!. Not once have I got a cart that rolls like it should, not one single time. Their carts alone are going to turn me into a Target shopper. Can we talk about that damn receipt check at the door? People, it's not Costco, you didn't agree to that to become a member of walmart like you have to do at Costco. The member agreement is why Costco can do that. No such agreement exists with walmart so all that forcing you to stop, impeding your ability to leave is illegal. Some people don't mind giving up their rights but for the rest of us, leave us the hell alone. Wal-Mart needs a class-action lawsuit slapped against them if you ask me. If you've ever been stopped and made to show your receipt, you should get restitution. Moving on... I've only ever seen 2 cashiers open at a time (not counting electronics). As we learned from our time trying to get a hair net out of case Camp Pendleton, walmart employees on the sales floor are a rare find. So if they're not on the sales floor, and not at the registers, where the hell are these mysterious creatures? It really seems like they have a bigger overnight stocking crew than they do for the daytime customer service needs. Well done walmart. Now stop eating your crayons and put your helmet back on. read more

Ever try and call the Walmart Store in Merced, CA????? They give you only four options and then tell you to pick "0" for an Associate. Hmmmm . . . T I let the phone ring for (according to my cell phone timer) 3 min and 20 seconds before somebody picked up the phone and then slammed it down on the receiver. Gee . . . Didn't mean to interrupt you at your place of employment!!!!! Called back again when I decoded to drive from the Costco Store in Merced to the Walmart Store on the other side of town . . . This time I let it ring for almost 6 minutes. Went to the store (I think manager) and asked what was the deal and they said they were "short handed" and apologized. "Short Handed?????" I guess being rude is a staple at Walmart Slum City now! And what's with al;l the cash registers and no cashiers????? Benn like that since they month after they opened. Guess the Walmart Family doesn't care that they are hiring absolutely inept people to work their stores. No wonder they are "short Handed!!!!" read more

This store is getting so much better. Everyone is much happier to help the customers.

3 & 1/2 Stars This location can be very messy and disorganized inside the store and even outside the parking lot. Honestly it's mostly the customers fault. I see many customers making a mess every time I'm here. I also see employees all the time reorganizing and cleaning up after the customers outside and inside the store. The staff is always friendly and ready to help. Their grocery section is not as good as Target. Its better to get your groceries at the Super Walmart in Atwater. The variety is limited here; However, Their food prices are still lower than their competitors. They have a much larger and better "office supplies" section than Target. Their prices are much lower than Target in this section too. Beware of homeless people and solicitors in the parking lot asking for money / donations. Employees will open the doors for customers about 5-7mins prior to their regular business opening hour (7:00am). The McnDonalds inside is consistent and friendly. The dining area is typically messy. One pet peave of mine is that they don't provide the small carrying baskets for customers like Target does. They only provide shopping carts. Overall it's an okay Walmart. read more

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Of all walmarts I have been to (2) in my life this one is the more entertaining of the two. Just the regular ol' walmart folk doin what they do. Knawing on their gums, smelling like ashtrays, using double negitives, and cursing every other word. At least here I am not afraid someone will shoot me, that gains this store a star. Their book section loses them a star because it is smaller than my closet, and is next to the poorly maintained restrooms that smell like dirty diapers. Gain a star for having pearl button shirts for cheap, and the best prices on outdoor goods in town. Thank god for Target! read more

Walmart - Department Stores Near Me - Merced, California

Waited 30 minutes to get something out a the case from sporting good. The help button is bs. read more

Walmart - a close up of a store display - Department Stores Near Me - Merced, California

I'm to the point where I say "don't shop in Merced". Target is bad and Walmart is worse. If you need electronics, don't even go to Best Buy. The only friendly person I've ever met in this store was one of the security people. It has never felt like things are organized or stocked correctly. Target is about the same. Go to Atwater. read more

I was appalled with the service of curbside pick up. They gave my 100.00 order to the car next to me. Then I was told they called the person and they were coming back with my order and I would have to deal with her. WTF???? I told them they need to go in and refill my order the woman isn't mine to deal with. Unbelievable!!!!!! read more

Went into the Vision Department (9/30/2020) had eye exam & new prescription recommended. Ordered 2 pairs (Distance & Readers) - All very professional - told 7-10days for delivery, Friday 10/2/2020 mid morning, I received a phone call, my new glasses are ready for collection..Picked them up Saturday morning.. Fantastic Service. Thanks Walmart read more

I think this is the trashies Walmart you guys all suck at your job hire new employees because the ones you have don't know how to answer a fucking phone. read more

Same like any other Walmart. Runs out of items you need. Poor service and crowds are rude. Closed door before promised time online.

I ordered a product online and came in to pick it up, after working almost 10 hours out of town. Nicole, one of the on-sight managers up front, saw myself and about 5 others waiting, and called for help to help myself and the others what we came for, and the help that showed up, showed up hustling and took care of all of us in no time flat, which, after 20 minutes waiting, I was encouraged to see after mediocre service prior. Not to be out done however, Amado and Frances over in Electronics not only were spot on with answers to my needs but also offered great suggestions when I discovered that a product wasn't available in-store. I'm VERY impressed, and those three people get high marks in my book, and the next time I come, I hope to see them first. Great job`!! read more

Mark who works at the front is very judge mental and likes to profile people. He accused me of not ringing up my dog food that is $10. I stated in the VERY beginning I am doing 2 different transactions. I spent over $80 bucks each transactions. Why Would I steal dog food that doesn't make sense. Mark needs to learn about customer service! Just because someone is dressed down in sweatpants and a sweater doesn't necessarily mean they would steal! It's winter time of course it's cold. Not only that Mark needs to stop acting like MPD. I work for law enforcement not him so he needs to learn more about his job description than ACCUSING And ASSUMING someone didn't ring up an item. Maybe pay attention better and do his job right! I showed him my receipt and he looked like a totally idiot. read more

Today Nikkie's quick action was appreciated by many people, myself included. Nikkie was just arriving for work this afternoon. One regular register line was open with 11 customers in live. The other choice was self check out with even more customers. Myself and two other customers were discussing why WE were the only ones noticing there was a problem. I interrupted Nikkie's conversation to ask for help. She explained she was just arriving and said she would let her manager know. I stood there a few more minutes trying to decide if I should just leave. I didnt have another 30 minutes to wait in line. Nikkie came back and opened up a line. She could see I was clearly unhappy with my 2 choices of lines. She apologized and I was out quickly. Kudos to Nikkie!! Thank you Jeannette read more

This store never has any cash registers opened and the workers are extremely rude. I would rather go to target then wait in this hour long line for one purchase. They have tons of workers just standing around and talking instead of actually helping. Whoever is managing this place needs to be fired ASAP! read more

Worst Walmart I have ever been to. Customer service is horrific and good luck finding someone with "the key" to open anything in camping supplies. Walked out after waiting more than 15mins. I will Never return to this store! read more

The worst customer service ever. I definitely do not recommend coming here. I called 6 times and not once did the electronic team pick up. In fact they hung up on me. Avoid this place at all cost as the quality is low and you will not be able to find anything. read more

Having to wait for someone to come open up the cabinets to get an item out can be time consuming. But I understand shoplifters have made it this way, but what I don't understand is how me and another shopper were going for the same thing in the same cabinet and being helped out by the same employee, I get my item put away in a lock box to have opened at the register, but the other shopper gets a "ok, see you later girl" from the employee. What? Because it's someone you know already, you can bend the rules for them? But me I have to go through the process like I'm some shady character? If you're going to lock up my stuff, lock up your friends stuff as well, and if you don't lock up theirs, then don't lock up mine. Just because they are your "home girl" doesn't make them any less likely to shoplift. read more

Walmart - Why have the fish for sale if it's in nasty water and dead? - Department Stores Near Me - Merced, California

My boyfriend and I just returned from this store. What a mess: please don't bother to try to shop here. We went into the store to get a t-shirt for my boyfriend. That's it! The clothing is locked up so I don't know what's that about. Trying to find a person to assist us was a stupid idea. Only one person is on the whole floor. She's working so hard. We get the t-shirt after some time and the assistant from the store leads us to a VERY long line because there are very check out people manning the store. What? Why? Why are you making it SO HARD to shop here? We WON'T be coming back. You've lost our business. Awful experience. You need to make so many changes for this store. Walmart: you obviously don't care about this store so won't either. read more

Just another Wal-Mart that is conveniently located with low prices. Of course the crowd it attracts will mostly likely be rude, but what do you expect from a Wal-Mart? Not clean and pretty messy. Staff hates their job. What else is new? read more

Don't bother trying. You can't shop here. Everything is locked up and it takes finding multiple employees to unlock the items you need. Then you have to pay for the item there or come back. But if the other items you need are also locked then you either have to find (twice) multiple employees who then have to find where they placed your item. Or you can pay for each item individually. They claim its due to theft but there are many other businesses in the area and none do this. Save yourself the hassle and go up the road to target. read more