The Optical is the WORST experience I have ever had. Should have went to Loblaws or Costco stupid me. I do not understand how this business is still running. I ordered 2 boxes of contacts that I need ASAP like last week. When they were ready on the weekend I was busy so I went to pick it up today.
The hours clearly indicate that it opens at 9am-9pm I got there this morning at 10 the assistant lady was polite and apologized for the inconvenience as she can't give me the contacts without the opto in the store. So, I wasn't that pissed off yet because I was being understanding. But the lady didn't even know when he was going to come or when he was going to leave work. So i went on with my life and went to school.
Done school and just went to walmart AGAIN to pick my contacts up. First of all this other assistant different from the morning completely shut me down, RUDEST PERSON EVER.. she was literally just like i can't give you your contacts, optometrist is not here. nothing else, literally just waited for me to get out of the store. and this comes to my next point. SECOND OF ALL, Where the hell is the optometrist. 9-9.. REALLY? Going in whenever you want then leaving, like its not like this is a doctor's office where I have to make some important appointment. Im picking up a box of contacts that I already paid like 100 dollars for. How are you suppose to serve your PAYING customers when you can't even be there to serve them, how the hell do customers get what they paid for when customer service SUCKS.
Waste of time and money. Never thought I'd ever get this pissed off. read more