Avoid this CVS pharmacy location if at all possible! This pharmacy is constantly understaffed, and…read morethe few staff they do have are astonishingly rude and incompetent. Prescriptions are filled inaccurately or not completed despite getting ready for pickup text message. The wait times (both in store and in drive thru) are incredibly long, you can expect to wait about 30-45 minutes no matter the time of day. There is about a 50% chance your medication will not be in stock, and will be at least a week or more for them to get it back in stock. This location always closes early (usually 10-20 minutes earlier than posted closing time). These are just the tip of the iceberg when it comes to unsatisfactory service at this CVS location. Do yourself a favor and choose laterally any other pharmacy to do your business at.

Horrible customer service. Disinterested staff. Empty waiting area but they force you to go out and…read morewait in your car in the 100 yard drive through line where they only have to serve one customer at a time - but they still take forever to service each customer Every time I have to go to this CVS it's a different variety of bad experience ! This CVS is the poster child for the decline of customer service. If anyone is "managing" the CVS they should be ashamed of themselves !!!!!!!

Today 4/2/20 I walked into CVS on Main St. Concord and saw that the clerks behind the counter in…read morethe front of the store were not provided protection from the virus from customers. A line on the floor was ignored and no plexiglass partition was offer to protect the clerks. A small table was used with a hardly visable sign asking people to stand back 6' due to the virus. I asked the clerk why CVS did not have barriers to protect their clerks and the customers. I was told they were arriving next week. So CVS can't spend an extra $50-$100. for shipping to get these into their store to protect their employees and customers. Shameful. I won't be shopping at CVS until this virus is gone. I'll spend my $50 to $100 at another store. If CVS management, those regional managers, can't protect their employees and customers it shows no respect. Shame on CVS. Not sure why customers would go to CVS when they can go elsewhere and be protected. The management forgets, one covid-19 case linked within the store will likely close the store. That will get CVS attentiion. If it doesn't a class action law suit will.

sometimes you just want something refreshing... like ice cream on a hot brownie! i had myself that…read morehot brownie but no ice cream. but what do you know, there happened to be a handy dandy cvs nearby. i had to choose between the generic cookie dough brand and the ben & jerrys. went for the cheaper generic one and got an extra dollar off as well as more chocolate chunk for my buck! god bless this cvs, you make this cat purr like no other!

The pharmacy is great here. They are efficient at both filling my scripts and processing me at pick…read moreup. The one time I had to talk to a pharmacist she was very helpful. Items for the non-drug part are a different story. Lots of empty shelves, but still a nice place to stop for your pharmacy needs.

The Concord State Street store's Pharmacy is terrible. Prescriptions are never ready in a…read morereasonable time and are always "20 minutes" when it is usually a lot longer. Even my Doctor suggested I use CVS instead of this particular Concord Rite Aid.

I love this place you're so helpful and cheerful. Whatever they're doing to help you Zarn, you have…read moreDusty u have Michelle then you have Joe and Erin and a couple other people you don't I can't remember everyone's helpful

Worst Pharmacy!!!! Called ahead for a prescription, went to pick it up over an hour after it was…read moreSUPPOSED to be filled and ready!!!! Waited in line forever to find out we NEEDED to wait another 10 minutes because it was NOT filled and ready!! What is wrong with this pharmacy?!?!? COMPLETE FAILURE. You shouldn't be allowed to be in business! It's a shame you have to put a star to have a review published

I think Walmart concord n h home delivery is great, my dad died when I was 12 so I worked the next…read more50 years and I know what it's like to work for a living and Walmart home delivery workers are great, This last winter during the worst storm in 10 years, I'm 80 years old and thought I better get the peanut butter out because I won't be able to get groceries for a while and then I got a text, ": Your Walmart delivery is here" The busser rang and I said second floor and then I opened my apartment door and there was a young lady standing there with my groceries' and yes I gave her a good tip Tom Carney 1718 Alton Woods Dr Concord N H 03301

Where to start? If you are going to remodel your store, at least have the correct signage for the…read moreproduct in the aisles. I was in this Concord NH store of a 1/2 hour and could not find any items I was looking for. Empty shelves, items on pallets, no help available, and most customers walking around like zombies cursing good old Wally World. I Know you really do not care about customer service and your world is all about the bottom line, (and I get that), but it would have been smarter to shut down and remodel for 2-3 weeks instead of a, what 1-2-month. cluster ****. Just disgraceful. I will not be back. Oh, one other thing. A couple of billion dollar a year company and you have the worst shopping carts of any store. Stop being so cheap in these areas.

I can't count the number of times I have received text messages, or in one case an actual phone…read morecall, where I was told my prescription was ready, only to arrive hours later and be told it's not ready yet. It's incredibly frustrating, especially the line is always so long. So you stand in line for 10-15 minutes just for them to tell you it was a mistake and you have to wait or come back again. I also see it happening to others in line. I don't know if they have some sort of quota that they need to hit, so they're clicking that it's complete when it's not, but it is super frustrating and really bad customer service.

some employees are kind enough but i can't say that for everyone there. i got screamed at in there…read moreby a smelly barefoot woman who claimed i was looking at her wrong (i wasn't looking at her until she started yelling) and medicine takes wicked long and i feel bad for the employees