Lady (pharmacist) was very RUDE. We went there with an electronic prescription for nexgard for our…read moredog. The lady didn't even ask to see the prescription. She just said NO I don't accept electronic prescriptions. She said that it needed to be paper prescription or sent by the doctor. Two things Lady; 1. There is no difference between a paper prescription vs me printing the prescription 2. Who do you think sent us the prescription? The doctor. The prescription came from HappyTales veterinary hospital one of the most prestigious vets in the area. You need to improve your customer service, treat your patients with respect and honor your title by helping your patients. Also we live in 2026.

TLDR: Lovely little pharmacy with friendly, helpful employees. Fewer customers and shorter hours…read morethan larger pharmacies. Excellent small pharmacy in Holly Springs to fill prescriptions or get your flu and COVID vaccines. It's a little far for me, but worth the drive. It is easy to connect with a pharmacy employee to transfer/fill prescriptions and ask questions. Updates are provided via text if preferred. Transferring my prescriptions here was a quick and easy process. The employees were incredibly patient and helpful. They communicate clearly and provide accurate information regarding pick-up time and cost. They answered my questions and provided updates via text. They even sent me a welcome text. In addition to prescription medications, they have some products for sale like lotion, bandaids, and OTC medications. According to the website, they are no longer compounding medications. Overall, I plan to continue using this pharmacy and recommend it to others!

We have our prescriptions filled there. Their help is appreciated. Pharmacy staff is great.read more

Store is gross, the employees are unpleasant and angry and I guess they were both in the back room…read moreDoing something important that required them to come out tucking in their shirts and stomping to their work registers. Odd. I walked in, stood in front of the counter, two unpleasant and rude employees come out(tucking in their shirts) , angry female asks me " you need something " ... no genius, I'm standing in your store for my health, I need nothing from you. Male Employee proceeds to help customer behind me and the angry female employees moves to The other counter and shouts "come over here ". I pay for my stuff and leave. The male employee however was ranting about how much he hates Mother's Day because a lot of people will come into the store and ruin their plans as he stated. This CVS needs to do some Rehiring, there are a bunch of 17 year old kids that would do a better job than these two horrible and miserable people.

We Love Benzer aka Fuquay Varina drugs. The staff is exceptional and the prices can't be beat. The…read morepersonalized service!! I only wish we would have switched sooner.

I appreciate the staff so much!! They have been especially helpful and kind to me and patient…read moregetting my whole profile moved from Walgreens. I've also enjoyed the app to help manage all of my medication. As a new customer I feel very lucky be in such good hands!

Recently started coming here after leaving one of the major chains, just up the street. These are…read morethe nicest people, are quick to get the prescriptions together and are just on the money. I can't see ever going anywhere else.

Best customer service. You walk in and they know your name. They have even called to check in to…read moresee how I was doing when I was sick. Awesome, wonderful, caring people.

They may be smaller than some national chains but the pharmacist goes above and beyond. We are in…read morethe process of adopting and the daughter is between insurances. He went out of his way to get the prescription from Lillington and to discount it to a price I can afford. Will be a loyal customer here.

I have tried various Drug Stores in Fuquay-Varina all failed in Customer Service. As a last choice…read moremy husband was the one who had his prescriptions moved to Realo Drug. The people in this store emphasise outstanding Customer Service. What a switch from the other Drug Stores in Fuquay-Varina. Realo Drug is exemplary, they definitely demonstrate as our town says "the Dash" in their business.

The pharmacy is understaffed and there is consistent confusion. Returning multiple times due to…read moreorder cancellations and delays is challenging. While I am able to, imagine needing medication and you did not have the safety of being able to travel independently to the store each time, without consequence to either your work or transportation resource. Very unfortunate. Update: The pharmacy manager reached out and shared improvement plans, which is greatly appreciated. I respect their hard work and interest in wanting to improve processes to help customers receive their orders correctly the first time. Updated rating from 2 to 3.

Over the years the pharmacy service has decreased horrifically. I can't get no one to look into my…read moremedication over the phone. I have to beg my Dr. to switch my pharmacy.

Can't say enough good things! I wish I could keep it to myself but EVERYONE should use this…read morepharmacy. You just don't get this good of customer service in many places. I've been there since she opened and I pray they stay open for many years to come!

Visited A to Z Pharmacy for the 1st time today. Friendly service, super clean, and I love that you…read morecan even bring your (well-behaved) doggo in with you if needed! Really loved helping a woman-owned small business and will be back again.

Get a new person to manage the drive though !!!…read more Two cars in line, now I make three.....45 MINUTES....when I finally move , she asks my name and DOB....leaves and returns in 10 minutes ...I will never use this CVS again! Or maybe I should just ask when her days off are and only go then....i certainly cannot be the only one who has experienced this terrible serve.

I have pulmonary fibrosis and very limited energy. This pharmacy has the worst customer service …read more Yesterday I went there to get my colonoscopy meds and they said there were no prescriptions I ended kicking it up driving all the way the CVS walnut when they could've easily looked it up. Today I went there to pick up my antibiotic for oral surgery and they only gave the oral rinse. Now I have to go again . Way to give patients the run around . Terrible !

I was just treated very poorly by someone at your pharmacy answering service. When I asked her to…read morejust clarify someone thing she said "Yes. For the third time.." with a huge attitude. So yea. Bye Walgreens. You're definitely standing by your bad customer service reputation by employing this rudeness.

I've lived all over the US and if this isn't the worst Walgreen's, then it's pretty damn close. I…read moremoved here and gave them two chances to earn my business. Prior to even needing a refill I brought a list of all our prescriptions with insurance documentation. First encounter, I waited more than 30 minutes to pick-up a RX that had been phoned in 6 hours earlier. They had no record. (I am SURE the doctor had transmitted it). Second occasion, again nearly a half hour wait to pick up RX refill for my wife. Was told the Rx was going to be over $200! Said, we have insurance with a co-pay of ZERO. Was told her insurance info wasn't in the system and if I wanted it I needed to pay the $200. Very, very unhelpful. That's why we go to Wal Mart...no hassle, notification and personable staff.

Love this store…read more Pharmacy is awesome. I have one issue, however. Checkout is often understaffed. Seems to be high turnover. There are a few great employees but I think front end management has a problem.

Deli and s super slow. 8 people on line and one person working. This is consistent as they are…read moreALWAYS short staffed in the deli area