Who came up with the fantastic idea to keep all but 2 registers and half of the self-checkouts…read moreclosed while there's a huge queue of customers waiting? If you're going to force everyone to self-checkout, at least have the decency to have enough stations to handle your customer traffic. One star.

Waited over 30 minutes......No one ever CAME OUT or text to explain a delay. I had to CANCEL ORDER…read more Either hire more staff or don't over drive in pick up. 30 minutes and over is ridiculous.

If I could make it zero stars I would've. Terrible customer service from the store manager who was…read more100% unprofessional. Even when you call corporate, you talk to a bunch of people that can't help you out that keep passing the buck.I left behind an item and they said it wasn't left behind before she even checked. CVS has become so corporate they can't even do the right thing.

I made a vaccine appointment for which I received a confirmation email. I showed up only to be told…read moreby the pharmacist they don't do vaccines after 7:30pm. She told me I didn't have an appointment. I told her I did have an appointment and even showed her my confirmation, she insisted I did not. Anti-vax-appointment much? I tried to reschedule for the next day but they had no appointments. I kindly asked if I stopped by the following day at 7pm if they could fit me in as a walk-in since they could not honor my appointment. She was rude, unpleasant, and miserable. Not the type of person I would want to trust with my health anyways.

Horrible pharmacy. Not friendly or efficient at all. It's obvious none of the employees are happy…read morethere

Almost killed my mom by either placing the wrong meds in her bottle, or attaching her label to…read moreanother patients bottle. The result was an ambulance ride to the ER and a four day stay.

Great service, old-school Pharmacy style a little bit of everything. They will order what they can…read morefor you if they don't carry it. Pharmacist is a sweetheart.

This pharmacy needs to be investigated by the state & whomever handles the pharmacy aspect. How…read moredoes a pharmacy: 1. Acknowledge your script on Saturday for pick Monday morning...then 2. Monday morning, 45mins before my pickup, you report there's a delay because it's out of stock...then 3. Never give an estimate on how long or an update on it 4. Thursday I check the app or online for a status...only to find out that it was CANCELED! I call the "local #" only to get connected to someone who is working remotely from somewhere & I ask questions. He says he can put it right in & have it ready for Saturday pickup (by the way, that would be 1wk since I requested it). I asked why it was canceled in the 1st place? He checks & tells me it was an insurance issue. I asked why I wasn't notified instead of someone just cancelling my script? He couldn't answer (of course, like always, it's the nobody who does all this stuff with your scripts!)...then 5. I get transferred to the REAL local store # & speak to a woman with an attitude. I tell her the whole thing over again. Of course, she doesn't know who canceled & why I wasn't notified. I gave her the insurance info (which I had already inputted into their system when I received the new card MONTHS ago). I asked for estimate for my pickup. She says it's up to insurance & it could be that night. 6. Friday I picked it up. 6 days after I requested it. What if this was a vital medicine that regulates blood pressure, heart rate, heart rhythm, clotting, diuretic, blood sugar, hormones, mood, organ rejection, asthma, infection, pain & etc?! Mine is for PAIN, a muscle relaxer! And no, for anyone thinking, I didn't wait till my script ran out, I had a few days left. This pharmacy is NOTORIOUS for playing games with people's prescriptions & this is not the first time they have done it with me. I've had them do this with other medications in the above categories listed. The longest time I was given the run around (nothing to do with insurance, but their ORDERING & STOCKING), was 3WKS! And because it was a schedule II, they REFUSED to transfer the script ELECTRONICALLY to another one of THEIR locations who had it in stock!!! THIS IS AGAINST THE LAW!!! I hope more small pharmacies can return since these large ones DGAF about their customers!

We recently helped our son move to the area and all of us have taken turns being sick. The pharmacy…read moreis the best. They are so helpful. They must be under so much stress because so many people are not feeling well but they manage to be cheerful and helpful. Thank you! We appreciate you and your 24 hour service. Bless you!

This pharmacy will miscommunicate with you. The pharmacist is incredibly rude even though he claims…read morehe just wants to help our family get the medicine. Yelling over the phone and not letting speak is in no way shape or form helping the family at all.

Pharmacist speak your language, you can ask any questions about medication.read more

Worst customer service ever received from a pharmacist. Incredibly disappointed in her behavior…read moreand the way she presented herself. Also, it was a few minutes before closing so you would assume she just wanted to get out of there instead of doing her job properly.

I want to give a shout out to the healthcare team at this pharmacy. When the pandemic hit I took…read moreover prescriptions for my elderly mother. The folks here were wonderful. They helped me keep current with all of her new scripts, refills and renewals. Working with my mothers health insurance we got all her major scripts on 90 day supply. Since my mom refuses to go on mail service this helped minimize the trips I need to make to do pickups. As a senior myself, who lives two towns over, that was appreciated Scripts are always ready when they say and everyone is very pleasant when I pickup her scripts. Between the early days of Covid , working as a community provider of vaccines and sheer volume I can't speak more highly of this team. I should note it is helpful to also make use of the automated tools in conjunction with the team here to make every trip to the pharmacy productive. it is also helpful to ask how each script works. Some can't be filled again until only a day or two ahead by Massachusetts law.

I recently purchased a back brace I paid $50. I could have…read moregotten it on line for $ 25. However I would have kept it except for the fact that it didn't fit properly. I tried it on over my jeans & a shirt. When I got home & tried it under my clothes it felt uncomfortable, poor fit. When I called to return it the owner refused . He didn't offer an even exchange for another size. He never measured for a proper fit. He guessed at my size. I'm on a tight budget & now I'm out $50. I'll take Jeff Bezos & Amazon to this place. At least I could have returned it.

Been here twice, both visits were very helpful and professional. The owner was patient in working…read morewith my insurance company as well. It is nice to deal with someone who is both compassionate and knowledgeable, would definitely recommend.