Very friendly and explained the issues to get my meds filled in a timely manner. I appreciate the…read morepersonal service.

Just wanted to say that if want great service from a pharmacy go to Floyd's! Kyle, Angelina,and…read moreall the pharmacist are the very best. They all go out of the way to help you. It is a great feeling when you enter a store and every one knows your name.

I'm sharing this experience because medication access should not require months of persistence from…read morea patient. My prescription for Nurtec ODT 75 mg, taken every other day for migraine prevention, had an active prior authorization approved on June 18, 2025, valid through June 18, 2026. Beginning in December 2025, I was repeatedly told by Ponchatoula Family Pharmacy that no authorization had been received and that my physician had not responded. Based on that information, I contacted my doctor multiple times over several months, only to be reassured that the authorization was already approved and active. Despite this, the pharmacy continued to deny the medication. After months of back-and-forth, I requested that the claim be fully reviewed and reprocessed rather than relying on the initial rejection message. It was then discovered that the prior authorization had been active the entire time. Once properly re-run, it was approved immediately. This was not a physician delay. It was a failure to verify and process an existing authorization. As a former pharmacy technician, I understand that automated rejections require verification with the insurer and appropriate escalation when needed. Those steps were not taken until I pushed for them. As a result, I went months without my prescribed preventive migraine therapy and experienced debilitating migraines while caring for my special-needs child. Preventive migraine treatment directly impacts daily functioning and neurological stability. I ultimately transferred my prescriptions and chose not to continue patronizing this pharmacy. Medication access requires diligence and accurate communication, and this experience did not reflect either. I hope this prompts improved verification procedures so other patients do not experience similar interruptions in care.

It is truly a pleasure to deal with these people! They are so very helpful and courteous every…read moretime. I actually look forward to going in. Service is absolutely wonderful each and every time.

They are truly the most caring and helpful providers I have the pleasure of doing business with!read more

The staff is absolutely amazing! But, when you go through the drive thru, they do NOT make…read morecustomers pull around if their scripts aren't ready. I got stuck in line for over 30 minutes.

Has been my pharmacy for several years. Prescriptions filled quickly and with a smile. While there…read moreI sometimes need other items, which are easy to find with the helpful, courteous assistants in the store.

I recently had to switch to CVS from Walgreens after Walgreens stopped taking my insurance and I…read morehave to say, I couldn't be happier with my new pharmacy. The pharmacists at CVS are extremely friendly and helpful and always tip me off when there may be a lower cost alternative to one of my medications. I usually don't have to wait any longer than 5 minutes for my prescriptions, even if I am told there is a longer wait. And one if my prescriptions not covered by my insurance is half the price at CVS as it was at Walgreens despite having a Walgreens prescription savings card. While it's true that some over the counter products are cheaper at Walgreens or Walmart, CVS is the best chain drugstore you can find in the Hammond area when it comes to your prescription needs. And if you sign up for a free savings card, you get cash back that you can use on your next visit.

I'm a strong believer in buying local and support small local pharmacies, but unfortunately I will…read morenever support a business that allows their staff to treat customers they way this location did. August 16, 2021 for reference to the owner if she sees this. I received Horrible customer service! I was hung up on twice by a pharmacist named Jimmy. Do not recommend this pharmacy! Very unprofessional.

Even though we live 20 minutes away from Don Chaucer's Pharmacy and pass many other pharmacies on…read moreour way there, we only use Don Chaucer's because their customer service is superb! They have gone above and beyond to get our prescriptions covered by insurance numerous times, everything is filled quickly and they make sure we know when something is about to run out of refills. We wouldn't go anywhere else!

Stopped in during the Strawberry festival to get cold drinks. A good selection, nice girl at the…read morecounter, the only drawback was that the air conditioning wasn't working well, and it was warm and stuffy inside.

Pharmacy is the worst!!! 1 hour long Lines plenty of staff but one person in register and they do…read morenot run insurance it's horrible !!!go anywhere else

Good pharmacies like this wont last forever if you keep using Walgreens and CVS. They even…read morecompound, which the big chains don't do because they are about quantity not quality.

Excellent customer service! The staff was friendly and knowledgeable, having answers for all my my…read morevaccine-related questions. I was in and out very quickly and pleased with my visit!

Everything went well! The staff makes you feel they care about you! Would recommend to everyone!read more

From the owner: We specialize in being a full-serviced retail pharmacy which takes all insurances, has fantastic…read morestore hours and a Drive Thru for convenience, has the cheapest cash prices on medicines, and has the fastest service and best reponse time!

Had 3 prescriptions called in took me 30 minutes to get there. They said 30 minutes more. I have…read morebeen waiting 2 hours now not happy.

I LOVE this pharmacy. I get all of my shots here, and love how kind the staff is. It also carries…read moregreat gifts and unique items I adore! Nice Louisiana items as well. So even if you're just looking for a nice little thing for yourself or as a gift, go check them out.

Best in town. Hands down! I wish they were open on Sundays so I didn't have to deal with other…read morepharmacies ever again.