Delivery being waited on in the store. A little pricey but they always have what I need in stock.read more

This is a crappy little Walgreens. It is very small and cramped and always appears to be messy and…read moredisorganized. The only thing going for it is it's location, which is steps away from the busiest Market Basket around. I rarely go in, unless I am looking for something very specific (like a holiday or Birthday card) as MB does not carry those. If I need pharmacy, I head up the road to Rite Aid.

I work for a doctor's office that implements e-prescribing. I have sent the same prescription in…read moretwice for a patient. The patient keeps trying to pick up her medication and is told that it was not called in. The computer tracks the e-prescribing, so we know it was done. Finally, in desperation, we called the pharmacy and were told that we need to re-send it AGAIN. And if it doesn't show up in 10 minutes, that we would need to call back and give the prescription over the phone. She would not just take the prescription over the phone at that time, and she promptly hung up on us. Ironically (or not), the very same pharmacy made one of our 90 y/o patients come in twice, because they pulled the same stunt with her. Tsk, tsk. not very good patient care.

If I could give less stars I would. This pharmacy never has prescriptions ready on time. I can't…read moretell you how many times they've chewed up my day. Example told me the prescription will be absolutely ready by 3 o'clock. I went to the pharmacy. Turns out can anybody guess prescription was not ready then they told me 330 I came back at 4 o'clock. It still was not ready so at this point I've been out for over an hour. They then told me 15 minutes. I waited around for the 15 minutes, went back up in 30 minutes. It still was not ready. This pharmacy is a joke. They cannot even give you adequate times when a prescription may be filled. They can't even approach the appropriate time within an hour of when they tell you the fill will be ready. I will be moving my prescriptions to Walmart. Maybe they can do a better job because this pharmacy clearly is either understaffed and incapable of giving appropriate times.

I'm not surprised this store is closing. They lock the doors 20min before closing time and for the…read morelast year plus, they have had nothing in stock

I just had a conversation with a "gentleman" (not) in the pharmacy on 142 Main St. in Salem NH,…read morethat has left my heart pounding and I'm shaking. I called to ask if they had a medication in stock, and was told that they didn't have it. I asked him if he knew when they might get it in stock and he flipped out on me. Bottom line, he had no idea. When I asked what I should do in place of my meds and he was incredibly rude. He told me it wasn't his problem and I should figure it out myself. I asked his name so that I could call corporate (although I didn't tell him that) and he refused to give it to me saying "You don't need my name!" I asked again and he responded "I said you don't need my name!" I asked again and got the same response and then he hung up on me. I have been using this pharmacy for over 30 years. For a good portion of that time, the pharmacy employees were terrific. Then all of a sudden, they were all transferred to other pharmacies and replaced by rude, inconsiderate, impersonal, arrogant, impudent....you name it, employees. I got off the phone, shaking. I did call corporate and was told by another guy that I wouldn't hear back for three days, "maybe more", but he was sending in a report to them about the incident. He wasn't very personable either, but at least he didn't hang up on me. I have no idea what to do about my medication. I called another Rite Aid in town and was told that they were out of the medication and couldn't find out the availability time because their "system is down since last Friday" which I have heard several different times in the last months. I am at a loss as to what I should do. My insurance only lets me get scripts from Rite Aid. Any suggestions are welcomed.

This place is full is not very helpful staff members in the store part of the building. Lots and…read morelots of open floor that could be used to provide customers with more products. The biggest concern is the HIPPA violation from the drive thru where you can clearly see the screens for a person being checked out inside the store at the Pharmacy.

This used to be Brook's Pharmacy. It's now a Rite Aid. It's…read morea pretty good place. I come here and to the other identical Rite Aid (formally Brook's) on Main St less than a mile away. Its never crowded here. I can always find someone to help me when I need it. The photo processing is also good here. I am partial to Brook's and now Rite as it is a French Quebec owned cooperation. It Quebec it's called "Jean Coutu". Je me souviens!!

Awesome service, fully satisfied, Cruz and Berny helped me with my prescription I had 3 days going…read moreback and forth with my doctor and they helped me with my prescriptions, they should receive a raise for all the hard work and dedication, they seem so dedicated to their job and they know what they are doing, definitely will be receiving all my equipment from there, great work girls!!

Very helpful and knowledgeable, and they deliver! Thirty six…read moremore characters needed :)

I can't say enough kind words about the pharmacy staff. They are so friendly and helpful. I only go…read morein once or twice a month but I'm immediately greeted with a smile on a first name basis. That simple personal touch makes a big difference. They even provide free prescription delivery service to all of their customers. This is the only pharmacy I will use for myself and my family.

This is a pleasant surprise. The owners and employees are all wonderful and helpful. For those that…read moregrew up in the valley, here's where you can pickup a few things, play keno, pickup a slush on a warm day AND get Tripoli pizza as long as they did not sell out. Win win all around. They also have prescription delivery.

I'm not a Walmart basher they do have decent prices & selections. This place is a nightmare at…read moreholiday time, long lines and not enough staff. It's a shame that they cannot compete with Amazon when they have so many physical store locations. Walmart you should use your stores as hubs for deliveries as well as retail locations. Poor execution if you're already doing this. Problems are self-created. Drive into the parking lot of the Salem store and on the right side of the building it says 'pick up'. Common sense says if you buy something online this is where you go get your merchandise. Nope. This is where you go to get your online grocery order. Walmart how much of your business is online grocery pick up in comparison with non-grocery items? I know for me personally when I grocery shop I don't think Walmart. Customer Service is dependent on the person waiting on you. I entered my order at the customer service kiosk and waited..waited..waited. The store greeter saw me waiting and when I asked she wouldn't call anyone to help me. Poor attitude. I had to go wait in the Customer Service line (and wait yet again). They called for help. Reward your Associates for good performance; it will pay you back ten-fold. Your website is nothing like Amazon. The 'feel' of your stores are like walking into a 1970's K-mart.

Horrible customer Service. Lady I called at the auto repair center hung up on me after consistently…read moredisrespecting me and being rude. She did not want to offer me service and had an attitude. I am very upset with this experience and I was nothing but nice to her. DO NOT GO HERE, AVOID THIS PLACE AT ALL COSTS.

Kerry leads her staff at the 203 South Broadway Salem NH Pharmacy in a high profile of…read moreprofessionalism. They are friendly, informative and providing information in their daily functioning.

Poor customer service. Non chalant attitude lazy energy won't go the extra mile. Closes too early…read morefor medication pick up.