Friendly staff, affordable health items and very clean store…read more You can always find a Great Deal.

I've been a customer of this location since it first became a drug store. so I've been with this…read moreWalgreens since it opened. i reached my limit with them today. my doctor called in a new medication for my chronic and severe pain issue. the only drawback is you will get sick if you skip a dose. Walgreens texted that there was an issue with insurance for the 40mg. my insurance paid for the 20 mg two months ago. a week later they still have let me know nothing. So I call...seems my insurance refuses to pay. but did they let me know that? no, they said they were working on the issue. I run out of medicine in two days. I call the insurance and my doctor. insurance says it'll pay for 2 20 mg a day but not a single 40 mg a day. so the doctor calls another prescription in at 11:00. at 4:30 it still wasn't ready, but would be at 5:30. so my husband waits in line at the drive thru for half an hour only to have the window close two cars ahead of him. so he goes inside. the girl inside, the one with the real low voice says theres still a problem with the insurance and she's closed so she can't fix it. I'm now two days without the medicine and really understanding why they say you cannot skip a dose. I call and they tell me it's ready. so I go up there to get it and they can't process the insurance. seems like they would have made sure before they told me it was ready. Had the grip last night taken five minutes to help my husband last night we would have known the problem that would transpire today. my father had a mom and pop for forty years. not once did we tell someone we couldn't help because it was time to go home. not a single time in forty years. now I get automated calls from this place at least twice a week, I get texts also at least twice a week to tell me of upcoming prescriptions that I'm not put of but they can't call me to tell me my insurance refuses to cover a medicine? they said they could take care of it on Monday. I have an 88 year old mother who lives two hours away that I help take care of. I'm leaving on Sunday to do that. So not only will I not be here to get the medicine, I will have been without it for five days...and likely feeling pretty bad over it. did I mention its bad to quit this stuff cold Turkey? then the pharmacist asked me if I was still taking the former medicine...I told the pharmacist two months ago that I wasn't and she said she would cancel it, obviously it didn't get canceled. how are they this inefficient. this is not an isolated instance. in fact it's the norm with this place. this was the last straw. I'm coming back in town in a week and all my prescriptions are getting transferred. ...this is the most pathetic excuse for a business that I've ever seen. anyone living in Tega Cay should be aware. Update....i opened my prescription...they filled the WRONG one. My doctor called I a new script yesterday at 11:00... they filled the old one they knew would not go thru insurance because it had already been denied..then kept asking me for a different insurance card and could not seem to understand why it wouldn't go thru. I told them multiple times that insurance would not pay fir the 40s but they will pay for 2 20s...yet they still filled the 40s abd not the new script fur 2 20s... WTF?

When I'm in the Carolina's, it's your local supermarket. Specialty items, awesome deli/cheese…read moresection, wine selection that is the envy of my New York markets. Southern Hospitality shines through, store is neat n tidy and if you can't find what your looking for- the most helpful staff who know how to hold a conversation and have manners. Makes this Canadian transplant yearn to move down - just for the kindness.

This used to be my go-to store since they opened, but it has slipped so much. Parking lots is…read morefilthy, store interior is dirty and outdated and the self-checkout machines, which are sometimes the only checkout option available, are just horrible. My guess is that management will say that they are short-staffed, but their decline has been happening for years AND the other major food chain near me is always fully staffed and just seem to be more focused on delivering a great shopping experience. I only visit my local HT for items that I can't find elsewhere or that I need to grab quickly. Tonight was such an instance and I snapped a few pictures. Shame shame. Management needs to be replaced with people who care about delivering a shopping experience that matches or exceeds to premium prices that we pay. Do better HT.

Forced to use them over my regular pharmacy by my dermatologist. They force me to refill on THEIR…read moreschedule, not when I actually need it, then just cancel my refill on a whim with NO explaination. I'll change doctors if necessary to stay far far away from this place.

Love love love this pharmacy and all the staff. I'm so glad I made the switch from the big store…read morepharmacy over to this family owned and ran. The fact is you're not just a number here. They care about all of their customers and go way out of their way if they need to... without hesitation. Having a pharmacy on your side and willing to go the extra mile is amazing!! Hopefully we are all healthy but we'll see you when we aren't :) Thanks for all you do!

In the location that was formerly Founders Federal Credit Union…read more It's got everything you would expect from a local independent Pharmacy. Complete with tee shirts, sweat shirts and other Fort Mill wear of all sizes. Get your prescription filled and drive-thru or walk in. They also offer FREE delivery. I've never seen so many people working in a pharmacy in my entire life. There must have been six people working at lunch time on a Tuesday. I was very impressed with their customer service. Everyone was so friendly and helpful. In a great location at the corner of Whites Road & Tom Hall Street downtown Fort Mill. Plenty of free parking

Everyone at Fort Mill Pharmacy are as pleasant and helpful…read more Will answer questions never moody and rude I have been use Fort Mill Pharmacy for about a year , Why I put up with the large drug store ? Thank You everyone for your help ,totally appreciate your help

I just started couponing again and was a little confused about some coupons. Ms. Sheila was so so…read moreNice and Helpful....she almost made me cry. Her patience and understanding was greatly appreciated. She made my visit so inviting. Thank you Ms. Sheila. The store is also Very clean and organized. I would recommend.

I sat in the parking lot for more than 2 hours, waiting on medicine. the first time I pulled up,…read morethey said it will be done after 2, I told them I felt really terrible because of strep throat, she said she would hurry. Then when I pulled in a second time at 2, still not ready, another person said to give him about 10 minutes to push it through. I would've loved that 2 hours ago, hours I'm never getting back.

I had went to cvs yesterday at 10:55 this skinny emo goth looking female closed the door in my…read moreface that is so rude she couldn't even say sorry we're close all I wanted to do was buy 1 ibuprofen since I recently broke my foot as you could see me limping with my crutches it looks like she going through a lot so I'm going to be nice in this review

This isn't my normal CVS, but I needed a passport picture and already was over here to go to Target…read moreso I stopped in. The few times I've been here it always seems to be more busy than my regular CVS. I've never filled a prescription here before so I can't speak to that. I got my passport picture without an issue. If you need a minute clinic, there is one at this location too.

We came here to get our Covid boosters since it was the first appointment we could find…read more We had to wait for about 20 minutes even though we had an appointment. Then they didn't get the flu shots ready so we had to wait longer. We said in the appointment online that we wanted both, so I'm not sure why they were surprised. Once we finally got them, everything was fine. This pharmacy isn't the closest to us anyway, so we probably wouldn't come back.

Apparently this location lets people rob the store and doesn't check receipts. Watched this person…read morenot scan a single item at self checkout and bag his items leave the store. No associate stopped him. I want my money back since apparently this is a food bank.

This is the worst walmart to shop at, never has help, employees are overworked, management stand…read morearound whilst there is lines, no urgency to help get customers in & out of the building. The store manager Samantha and her assistant manager Desmond needs to do a better job at making sure walmart runs a smoothly.

I'd give it zero stars if I could...Every time I go through the drive-thru it takes FOREVER!!!!…read more EVERY-TIME!!!

Not ready when I called to order it 3 days earlier. This happens every time. Also NOT ENUFF MEDS…read moreTO FILL THE DAMN SCRIPT. This place is worse than walmart. Beware

After years of filling prescriptions at Walgreens and CVS, I made the switch to Palmetto Family…read morePharmacy about two years ago, and honestly, I only wish I had done it sooner. The level of care this team provides is unlike anything I have ever experienced at a pharmacy, anywhere. They treat you like a person, not a number. When I pop in with questions, I'm greeted with genuine kindness. It feels more like catching up with friends than navigating a transaction. That warmth is consistent every single time, and it's what truly sets them apart. Recently, when I needed a quick change to a prescription, the team went above and beyond without hesitation. They coordinated with their Rock Hill location to hold it for me and expedited it to my local Fort Mill pickup spot -- all with nothing but a smile and a willingness to help. That kind of effort is rare, and it made a real difference. One thing many people don't realize: independent pharmacies like Palmetto are often able to fill prescriptions when the big chains are out of stock. That alone is reason enough to make the switch, but add in the personalized service and genuine care, and there's really no comparison. If you're still filling at a chain pharmacy and haven't tried Palmetto Pharmacy in Fort Mill, I can't recommend them highly enough. You'll wonder why you waited so long.

We have been using Palmetto Family Pharmacy for over 6 years, and I truly cannot say enough good…read morethings about them. In a world where healthcare often feels rushed and impersonal, Palmetto Family Pharmacy is the complete opposite. They take the time to get to know you, remember your family, answer every question, and make you feel like you genuinely matter. Their customer service is second to none, and when I say they are lightning fast, I mean it. Prescriptions are filled quickly, communication is excellent, and they always go above and beyond to make sure everything is taken care of. Whether it's helping navigate insurance issues, answering medication questions, or simply providing friendly service with a smile, they consistently exceed expectations. What stands out most is that they are just great humans caring for other humans. You can tell they truly care about their patients and their community. We are incredibly grateful to have a local, family-owned pharmacy that provides this level of service and compassion. 10/10. Highly recommend. Palmetto Family Pharmacy is simply the best.