Out shopping for last-minute touches for a co-workers surprise birthday set-up for tomorrow's…read moreworkday. This is the second Dollar Tree stop in the area in the last half hour. Looking for helium filled mylar balloons. The newer Dollar Tree in Oswego on Ogden near Kohl's advised me they didn't have helium. A call to Party City in the area, told me they no longer were selling helium filled balloons because they are going out of business. The phone at this location was a constant busy when called; so I was worried about going out of my way and they also being out of helium. I decided to take a chance and make the drive anyway. When I arrived at the store, the balloon area to my surprise was filled with many balloons I could purchase, however, I still needed assistance to fill about six to complete my desired purchase. I ask the gentleman at the register, Max if I could have assistance with balloons. He called to someone and another associate came to the front and stated that he'd be on break for two hours and would be unable to assist me. Maxx from the register stepped away, filled my ballon order. He was very polite, friendly and professional. After filling my balloon order he promptly checked my order out at the register. This is the kind of service that I'm always happy to receive. No attitude, not treating customers as if we are an inconvenience. Maxx is an asset to this Dollar Tree store. I appreciated not having to wait or trek to yet another location for service. This is the kind of customer care that will make folks drive out of the way to shop this location for the excellent customer service. It made all the difference in my day.

Love this place!!! My favorite Dollar Tree!!!!. I've been shopping here for years and I've tried…read moreother Dollar Trees but this one is the only one I like and go to.

For our 60th high school reunion, we needed alumni booklets to be printed and a poster board of…read moredeceased classmates laminated. Virgil was so patient and wonderfully helpful in planning the booklet at the lowest cost. Covers were purchased at Office Max but had to be ordered. I arrived a few days later to pick up the copied pages and covers, but the printing had not been completed. The group to assemble the booklets was waiting my arrival. So Rovena called "all hands on deck" and printed everything as quickly as possible, plus added in some additional printing at no charge...Rovena, Virgil, and others truly demonstrated what customer service means!

Alexis in printing helped me scan my items for printing and then did an amazing job on my notecards!read more