I've been coming here for a little over 2 years now and i remember on my first visit, Dr Strange…read morebehind the counter looked at me like i was absolutely clueless as i asked for recommendations on what film stocks suit certain settings best. The only thing that has changed since, is that he walks away from me every time i come in, and leaves me waiting for service. That being said, if you feel the need to act so pretentious to hobbyists, you should either stop letting them in, or hop off your self awarded pedestal and do your job, serving customers. As for the older lady, customer service is part of your job too, rushing people into purchasing film and talking over their inquires - is not. Listen, i get it. I'm not the "pro" photographer they're looking for as a customer, nor do i strive to be - i like doing this as a hobby. I came here for years because it was the only nearby film shop, and was maaaybe given the time of day to ask questions about the art once; by a guy i've never seen since. I bit the bullet and made the longer trip to PROCAM in Aurora one time, and it genuinely felt like they didnt want me to leave - if i asked a question, i got a thorough answer. I was asked questions about what i like to shoot, what got me into shooting photography, etc etc. If you're a hobbyist film photographer looking to learn more about film stocks, camera functions, do yourself a favor and head to PROCAM in aurora. They're open almost all day, every day, and they'll treat you like a human - rather than a source of income. Oh. And their film is more affordable.

I use to have my own color darkroom, and worked for a large portrait company doing the printing of…read moreportraits. Since digital, I no longer do film or print-developing. Yet, I was at a loss for great pictures printing. Costco, Walgreens, and a few online companies were printing my pictures based on a grey scale. Friends were recommending pj's. I just got my test picture back and was blown away by the quality. This picture has great saturation. The colors are not muted by doing a 20% grey. Wow. Going to use them for my 16x20s!

Everything turned out perfect. Finished before Christmas as requested. Communication was greatread more

They did a 5-star job for me, converting 50-year-old 35mm slides to jpegs. The jpegs were at least…read moreas good or better than the original slides. I have no experience with their other services, such as video conversions or 8mm film conversions. The price for 35mm slide conversion was very reasonable, 50 cents per slide in Sept. 2023.

I've been interested into checking out PROCAM but was tainted by negative experiences I've had at…read moreother camera stores where the staff just seem to look down on anyone who isn't already a professional but the social media posts for their PROCAM Days weekend caught my attention and I figured that getting in with a big crowd would be the best time. In addition to sales and trade in promos they were having some speakers put on classes one of which gave me an even more solid reason to stop by. It's a big store with an impressive amount of photography equipment and just about every big brand and even some smaller ones represented. The photo processing and studio in the back kind of make it an ideal all-in-one location for all things photography related. They had plenty of helpful staff on hand to help out the crowd of people in the store at the time but the majority of customers clearly knew what they were talking about and what they were looking for. I would be interested to see how the staff are on regular business days but they did seem very friendly throughout all of my interactions. The back studio area where the class/presentation was held is an impressive size. I could see how it could be useful for a number of situations. All in all this was a great introduction to the shop and hopefully I'll be able to visit more often in the future.

I'm new(er) to the whole photography and camera scene and ProCam is my first experience with a…read morecamera store that offers rent/buy/sell services, all in one place. It was fairly busy on a Sunday afternoon, which tells me that this place is likely always busy (which is not a terrible thing). What I noticed within the first few minutes, is that the staff in here are super knowledgeable. This is not ideal for someone looking for speedy fast service. What you'll find here is trustworthy, thorough, and detailed advice and expertise. Expect to be patient with wait times. They also have a studio space that can be rented by the hour for photo shoots. The only reason I have 4 stars is because I was hoping they'd offer more money for my camera. I will be back!

The owner, Joe, is so knowledgeable about film, DVDs, converting files to digital, etc. Equally…read moreimportant he's so friendly and easy to work with. I highly recommend him.

Joe is a true professional! He helped me transfer very memorable videos that were in poor…read morecondition to a flash drive. He went above and beyond to take extra time to ensure that my videos would transfer properly knowing how much they meant to me. He was a pleasure to work with and I would highly recommended his services.

I've only utilized Studio Style by Collector's Gallery once for a holiday photo greeting card. One…read moreexperience is all I need as their options for photo cards are very simple and elegant borders. I've purchased their product at a local Hallmark retailer once upon a time. The window opening to the photo insert frame is just the right length and width without blockage the photo. www.studiostyle.com This Saint Charles, IL location is the corporate home office where ideas are conjured into reality.

I have been working with StudioStyle for years and they have never disappointed. The quality of…read morework is superior and the customer service exceeds expectations. As a professional photographer sometimes my needs are on short notice and I have been able to rely on the staff at Studio Style. My go to hero is Kevin and he is remarkable. This is one of the few places that still offer a personal touch.

I sent them an expensive Nikon lens, they never indicated that they had received it, but I…read moreconfirmed that they had two months later when I called them, and then they apparently went out of business and now I have no idea where the lens is, and I'm pretty sure I'm out the entire $700 I paid for the lens in the first place.

I really appreciated their work. I tried to contact them and found that they have moved to…read moreCalifornia. Here's the email I received... We can certainly service your camera but we have moved. We have transitioned our business to the west coast and will be operating by shipment. We understand this may reduce some convenience for Chicagoland based customers but we are still committed to provide a world class experience and competitive rates. The business is still maintained by Calvin Kim and I continue to do the repairs myself. Should you want to pursue business with Bk Camera our shipment address is: BK Camera Attn: Calvin Kim 8583 Irvine Center Drive #326 Irvine, CA 92618 Thank you! Calvin

I converted some old 8MM movies from the 60's and am very pleased with the result. I chatted on…read morethe phone before sending and experienced a very nice informational interaction with a professional who explained the everything I asked. I sent the 8MM to them 2nd week of Dec and told them no rush. I was surprised that they finished the transfer of the movies and I received them at my house the last week of December. I was very pleased with the how the project turned out and will probably send more conversions to them soon. They labeled each film as best they could from what was on the reel box. Overall a very satisfying, worthwhile and affordable project.

Chaos to Memories professionally digitized my family VHS tapes and extremely old family photos, and…read morehelped me to organize and make sense of a large quantity of inherited photographs. They even (painstakingly) transcribed handwritten notes from the backs of the photos into the digital image's metadata! The owner and staff are a delight to work with, and made a potentially stressful project completely stress-free! I cannot recommend them enough!!!

I'm not a paying customer of theirs, but I've twice called with questions about fixing an old…read moreMarantz PMD430 cassette recorder and in both cases the staff have kindly walked me through the steps necessary to fix my problem. I was prepared for a confusing time as I tried to explain the nuances of my issues ("There's a thing attached to a thing that moves another thing"), but both technicians knew the exact pieces I was referring to, and the exact problem that had caused the issues, and the exact fix for me to try. Really very grateful for their kindhearted help.

We're working on a upgrade for an important client when we discovered their Eiki projector wasn't…read moreworking. I found Superscope as an authorized repair shop and called them. Very easy to work with, I dropped the unit off on a Monday with a verbal estimate of $1,500 and got a call that Friday that it was repaired for $600! Thanks to Micky Moore and all of the team at Superscope I looked like a hero in front of our client.