I unfortunately have to give this place 2 stars this time. I came to this location back in July and…read morehad a great experience. At that visit I spent a lot of money. Over $200! This time I received a coupon online 1 pose, with an ornament and a mug for $19.99. That was all I needed for the Christmas photos. 1 pose to send out to the family. Matt was our photographer again. Which was great. The photos he took in July were awesome. That's why we came back. Long story short. I stuck to my guns and only bought the 1 pose package. That seemed to upset my photographer. He made a few suggestions about purchasing more photos. I told him I have other things I want to spend my money on this year. His comment was " more important than pictures of your children? ". I said YES! I'm sorry, but I would rather spend money taking my children to see family that have never seen them. My children are 19 months and 4 months old. Those are the memories that are important to me. I can blow money on studio pictures anytime. I have 2 weeks off for Christmas and I want to see family. That is how I am spending my money this year. I felt it was a rude insensitive comment t make especially since I spent so much money the last time I was there. It's obvious I'm not cheap. The last time when I was spending a bunch of money Matt was all happy with no snide remarks. This time was different. Not appreciated. I was a district manager for Picture me portrait studio and Sears portrait studio. I really understand this business and the business platform. I recognize that coupons are just to get the people in the door and it's the photographers responsibility to take exceptional pictures so you will want to buy the entire store! But, there is always a session or two where you will only sell what's on sale. Photographers / sales personnel have to be ok with that and move on without being rude and tacky. This is a sensitive area. How the sale part of this goes determines how people feel about the overall experience. People will NOT come back if this is not handled appropriately. You are talking about people spending their hard earned money. Now, down to the price. The $19.99 package is really $40 . There were two gifts with this package and they charged $10 to process and ship each gift. I may possibly be back at the end of January for anniversary photos. We will see how I'm feeling.

Upon entering we were greeted by the hostess and she confirmed our appointment…read more Then after one hour & 15min we were finally up to take our pictures shortly after my husband got up to ask how long was the wait. The photographer was nice but of course she was rushing because we over heard her saying they were 45min behind schedule. The establishment is not what I'm use to when taking photographs. The space is wide open so everyone waiting to take pictures can see you taking them and there wasn't enough space for everyone waiting to take pictures to even sit down and wait. It was also hot in there. Prices are up there for a rushed photoshoot . You're better off finding someone with a good camera that will take your pictures at a local park at least you'd have all rights to the Pictures to make your own copies for as many as you like. Will not recommend or return.

Highly recommend this business as the professionalism of transferring video to DVD is outstanding…read more I would certainly recommend again any video transfer and would certainly use this business for restoration of photographs as well.

From the owner: All types of Media Services -- including photo restoration... transferring old videotapes to DVD or…read moreflash drive... and converting slides/negatives to digital, etc.