I've been in this particular Wal-Mart (Store #3443, Riverdale, NJ) many times, and service has always been ok if not exceptional. But THIS review gets 5 stars for these reasons: 1. Mateo. A young man who was working near the front door. I approached him with my problem as soon as I came in, and instead of blowing me off, he started dealing with my situation immediately and contacted the right people. 2. Daniel. One of the ASM's who came to meet me near the front right away. He took the time to listen to my needs and politely asked me to wait while he looked into it. 3. Brian. Another ASM who I had encountered on a previous day and was very helpful then too. On this particular day, he was busy and could not help (this store like many others during this crisis is understaffed), but Brian asked Daniel to resolve my problem, and Daniel did just that; very quickly and professionally. In my experience, it is rare to have to speak to several different employees about the same issue, and ALL of them be understanding, helpful and professional, Especially during these stressful times. Thanks again to Mateo, Daniel, and Brian! read more

Cmon people wear your mask here .... not that hard And Walmart please kick these people out... if it's medical they offer delivery and curbside pickup :) read more

I waited40 minutes for help in The fabric department, the Walmart manager could not help and offered no solution and and a could not care attitude. The checkout lines were long and slow. There are other competitors that will get my business. read more

Was here earlier today with my neighbor purchasing necessities for this quarantine. An employee who was paying for her own items told me it was 1 water per household. I told her I understood and that we were from different households. She told me it didn't matter because we were using the same cart. My neighbor then went to a different cashier with his own items. She was mumbling things about us under her breath. I asked her to repeat what she said and she said out loud "different household my ass." I will never be returning to this location. That was extremely unprofessional, disrespectful and disgusting. I guess you just let anyone work here. read more

I picked up a $50.00 eShop card for the Nintendo account and I have a $25.00 Walmart gift card. Go to those quick check out areas, scan eShop card, then scan gift card. Message comes up that I've exceeded gift card limit. Huh? Just take $25.00 from an item scanned. You can't scan a coupon before purchasing any item. I've never seen/encountered this problem anywhere else even when using codes/coupons/gift cards online. Cancelled "ITEMS IN CART" and "Waiting for assistance" message came up. No one arrived. I left. read more

If I can rate it 0 I would ! The service here is horrible ! My husband was trying to get price match from the price online and they told him he had to order online and do pick up for that price !!! Huh makes no sense ??! Anywhere else they would price match their own online prices . I later come to return at 10:30 pm and they tell me customer service is close ! So now I have to make another trip . They really don't know what customer service is . I work in retail for more than 25 years now and never seen customer been treated this way ! read more

Went in last night to pick up insulin and syringes for Stella, my diabetic dog and couldn't be happier with the pharmacy service. Robert was awesome. He quickly looked up refills on the needles and had me in and out very quickly. I'm usually in different areas of NJ and stop by whatever Walmart I happen to be near to get her meds. From now on, I'll stop in Riverdale due, in no small part, to Robert in the pharmacy's outstanding service. Kudos. read more

Open 24 hrs is a big deal. Thank ylu for your sacrifices sometimes its necessary to get some medicine in the middle of the night

Ok Walmart hidden in the back skirts of a small complex. Just keep driving to the back to find it. Walmart staff weren't very helpful when we were trying to find an air purifier. Instead of taking us, we were told by different staff where something like that could be.. if they had it.. one person led us to kitchen appliances... fail. read more

This one is cleaner than most I've ever been to. People seem busy but everyone is working and when I asked for help I quickly got it! I can see a huge difference in this store. read more

It's your typical regular Walmart store. They have a decent amount of food items, maybe not produce or anything like a super Walmart would but the basics. I come here at least 1-3 times a week to pick up various items from food to toiletries to household items. You can't beat the price! Seriously the stuff at Walmart is super cheap, probably why I prefer it to a certain bullseye chain that is more about the looks. You get what you pay for here. I like it for food/drug store items that you can usually get things about 2-3$ cheaper than most stores. The employees are dismal and not around most of the time and the cashiers are slow as molasses. Use the self check out lines! I don't think I ever wait on lines even if I have a huge cart filled with items. If you prefer to spend more money on basic items and like a cleaner nicer looking store-bullseye ..this ain't your store! If you wanna save a few bucks, Walmart is the spot. read more

Walmart - Pretty large outdoor garden center - Grocery Near Me - Riverdale, New Jersey

.i must take some time out from my life and say how discusted i am at how i was treated by an employee that checked me out today. I asked a how much 2 items were and she was so abrupt. Then...when it was time to pay, i was getting cash out of my purse and counting it as i was putting it down in front of her. As this was happening, she had her hand extended out at me the whole time as she was talking to another employee. When she finally realized that it was right in front of her the whole time, she huffed and puffed and purposely slapped my change down on the counter instead of handing it to me. She was a miserable spiteful woman. I wish i got her name but she sticks out with different color hair weaves and seems crazy read more

Just came from this Riverdale Walmart and witnessed THE most irresponsible behavior and policy I've ever seen. Seriously? You have someone taking receipts at the exit, checking them and then handing them back to the customer? In a freaking pandemic? How many receipts has that person touched, then passed all those germs along to everyone. Nice to know you value a frigging 15 dollar plant someone might walk off with over the health of your customers and employees. How infuriating and irresponsible. Oh - and while I'm at it your pharmacy sucks too. read more

Painful shopping experience. Like most, I come here for low prices on basic items. But this store makes me question whether lower prices are worth the torture of dealing with incapable cashiers, carts that seldom seem to roll properly, and the overall displeasure of shopping here. read more

Needed help in the photo center. The book I was trying to create wouldn't add more pages to accommodate the amount of pictures I uploaded. The women who came to help me was whispering under her breathe "push the button again a**hole" when someone else kept pressing the help button. When we couldn't figure out why the system wouldn't add more pages, she just hit cancel so I couldn't even order what I had spent my time uploading. Very disappointed. read more

One star only for effort here ! Stores is not run well . Broken water bottle on floor , Manager treated me like crap at returns desk . Rude service . I'll pay more and shop at target . read more

I picked up a drug test that was right in front of the sign for 24.99. The other tests were right behind it. At the register it came up 35.27. When the manager went over there she said "that price is for a paternity test that is all out." I politely told her it was right in front of 24.99. When i told her its ok because most tests are $40 she said in a somewhat rude manner that i should be happy it's cheaper than that. I was not about to argue over $10 but I think that since it was Walmarts error that the product was placed RIGHT in front of the wrong price AND the proper price was not even posted there that they should have honored the price. Extremely dissatisfied with their policy and somewhat rude behavior. Will not be returning to that walmart. Next time i am at another walmart i am going to argue my opinion. read more

I liked this Walmart because it's easy to get to without a lot of traffic. I used to do my nails there because they are cheap, but since you get what you pay for, after the third time I was no longer happy with how my nails came out. They would do my nails so fast that it burned while filing them with the drill. They hardly paid attention to what they were doing to look around at who was coming into the store (Walmart, not the salon). The other day I purchased some uniform pants on the website to pick up at the store. When I got to the pickup area there was no one at the counter. Fine, you just tap on the credit card machine and it calls someone. I waited 7 minutes and had to touch the key pad twice before the manger came over to ask if I was being helped. He then proceeded to argue (scream) at the person that was supposed to help. All in front of all customers in the area. The manger helped me and he was very apologetic about the incident and all was well after that. As I was walking to pay for other things I was buying I noticed how customers asked for directions to an item or needed help at the customer service area. The associates were either stand-offish or they looked totally disinterested in helping. One of the customer service workers was leaning on the counter and telling the customer she could go to another Walmart to find her item. She never offered to call or find out which one had it available. Instead the customer made the decision to call the stores herself and lookup which ones were super centers. This store has gone down hill. I see why they are losing money. read more

This is a really convenient store location. Only downside is that it seems cashiers are slow every time I go into the store. This is why I use self checkout. If maybe they sped up there wouldn't need to be a self checkout! read more

This Walmart is horrible. Granted not all Walmart's are my favorite place but this one takes the cake. Half of the time the shelves aren't stocked, employees are useless, layout of the store is confusing and the parking lot is always packed. Unfortunately it's the only one nearby. Good luck trying to call this store at anytime it rings off of the hook. read more

I wouldn't normally review a Wal-mart, but man did this place leave an impression on me. This place is simply put...A TIME CAPSULE I mean, I glided through the store and it hasn't been updated or renovated since they opened, sure that is whatever because the prices are low, but while glancing through their electronic aisles and kiosks I noticed that all the items were 1-2 years old, nothing really new which would be okay and even interesting, but they are selling everything for MSRP from up to 2 years ago! I found this Wal-mart to be more sad then interesting, and even worse it is one of the only ones in the area so they have a captive audience. However, you can find better value elsewhere in terms of electronics and even food staples. read more

WORKERS PAY LITTLE TO NO ATTENTION TO COVID PRECAUTIONS!!!! in my 15 minute visit I saw 6 people with NO masks and countless (maybe more than half) others with masks being improperly worn. No one cares about this virus in this establishment, enraged. read more

The store says it's open until 11 p.m. but they stop letting people in last night at 10:10 when asked why the response was come back tomorrow we've been busy all day so the 30 people they were turning away proceeded to go to Target where I will do my shopping from now on. read more

TErriBLE!!! They never pick up and have the phone ring, and ring to the department you asked for to only go back to the front desk!! Awful!! Poor excuse of a Store and Awful customer service from the front desk to each department. Oh wait, The other deaprtment has NO one working and the front desk is clueless!! read more

They fail to tell you that you can only return something 3 times in a 6 month period I had 2 things to return and a shopping cart full of stuff I was going to purchase all I asked for was a store credit and was told No after speaking to a so called manager she said sorry that's the store policy that really stinks read more

I received a Happy to Help voucher during a fundraising event in December. Today, 1/26, I went to the Wal-Mart in Riverdale, NJ (my closest Location) to use it before its expiration date of 1/31/19. I am over 6 months pregnant and shopping with my almost 2 year old toddler. After spending over an hour at this location with a cart full of items and ready to check out, I am told I cannot use the voucher as it expired and I need to go back to where this was given (it was won at a fundraiser, how would I know where it was purchased?!?). It clearly states it expires on 1/31. A manager (wish I got his name) was absolutely no help. I left without purchasing anything due to clear frustration. This is one of the poorest customer service experience I have ever experienced at any Wal-Mart and I've been a long time customer. I will never shop at this location again. I wish I could give them -5 stars. read more

Terrible - empty shelves - Had a gift card to purchase a camera, went just after Christmas - and went back 4 different times, each time them telling me they get shipments of cameras daily. Well, after the 4th time, their shelves were just as empty - Guess they hoped I would spend gift card on their junk. NOT Went online (Walmart) to try to purchase, and the price was more expensive for same advertised camera - spoke to customer service who were NO help - just hand holding and did NOTHING. Asked to speak to supervisor, they would not comply. They wanted me to deal with the manufacturer - whom I'd never heard of - NOT. Ended it with purchasing camera on Amazon, good reliable store - and will give my card to my sister who can buy diapers at the SHIT store, Walmart. WILL NEVER SHOP THERE AGAIN read more

I live in town. I had no idea there were so many trailer parks in the area ! You need to stay away from this part of 23 November through December ! All trailers are empty ... read more

Worst shopping experience ever. Ordered a kids backpack online for "in store pickup" after 4 hours i received notification that my product was ready for pickup. It was too late to get so i went the next morning. I got to the store and after waiting at customer service, was told to head to the back of the store for online pickup. After shopping for a few minutes, i went to the pickup spot and waited. And waited. And waited... Employees came and went and asked if i was being helped but unfortunately none of them could help me. I actually called the store phone number to request assistance after 10-15 min of waiting. Someone came by and actually scolded me for being impatient, and actually told me how retail works, that they would get to me when they were free. Keep in mind it's 11:30am and there were dozens of employees NOT helping anyone. Finally Carol came to assist me. She got me my product. I asked her if i could pay for my photo prints while i was there and she said that she couldn't and that someone from photo would have to do it. So i proceeded to photo where i waited AGAIN! Guess who the photo associate was! CAROL! So rather than walk over with me to assist me she decided to help the others waiting for online pickup even though i was first and waited a hell of a lot longer than them. I then went to customer service for help and Mark was actually trying to help by walking me back to photo to try to figure out how to charge me. During this time Carol came back to photo and rather help to expedite me, she proceeds to help ANOTHER customer! As that customer paid and was on their merry way, i gave up and left without my photos. 45 minutes in that store. I'm never shopping Walmart again. Horrible customer service, horrible mismanagement.... read more

This is for the optical Center. Great service for eyeglasses and repair. Competent staff, friendly and helpful. Never an issue for simple repairs. read more

Cashier was nice but there was a dog walking around the store. Why is this no acceptable? And they didn't have any of the green lights advertised for veteran support. read more

I love this Walmart the only thing that keeps it at being a 4 not a 5 is their food section is small. Smaller by a large margin than the one we also go to in Lodi. They sometimes have a dollar rack of juniors print tees which go quick! I picked up a Fitbit Charge HR here today for $90 plus tax when it's usually sold at Best Buy for around $150. My husband gets his jeans and other clothes from here, they sell Wrangler's. Their Electronics section is not too large but their housewares section is a good size and they have a nail salon (please don't go here its gross) and a Subway and Auntie Anne's Pretzels upfront. Parking usually isn't that hard because it is a big lot. Shared with Sports Authority and JoAnn's. Easily accessible off State Route 23. Will continue shopping here for my clothes and household needs (and Lodi for my groceries!) read more

It's Walmart. Come for the deals and stay to watch the people! Clean store. Large selection.

Unorganized and understaffed everlasting shithole. The Walmart in Boonton is so much better !!! Don't waste your time here. Sloppy shelves and no restocking!!!! One moe thing- that putrid odor that is wafting through the front of the store is Subway. It's nauseating and vile. read more

non-caring employees, useless sales staff wander about or chatting with each other ignoring people. Useless asst managers thinking they are running things. Sad, so sad. read more

Walmart is walmart where ever you go but if you are looking for a full grocery department, skip this one. Walmarts with the green sign do not have a full grocery department. I forgot about that when I went to this one. read more

Atrocious. Tried to call at 9:30am on a Friday to see if they had something I was looking for. After selecting the department from the automated menu the phone just rang and rang and rang and rang. "0" to talk to a customer service rep? no answer. Electronics? no answer. Then after 5 minutes of unanswered ringing the line just disconnects. called back several times. Same. Total of 30 mins trying to get a human being - no luck. great service Walmart! spectacular. a model of responsiveness. read more

never got money back on a return. spent hours on the phone with customer service where they assured me i would. and this was after my account was hacked. terrible service. do not shop at walmart. read more

Horrible service. Attempting to return an item that was purchased on line, a DVD that would not work. I went on line and filled out proper forms which instructed me to return item at store. Young female manager was rude eye rolling and very condescending . Then she walked away from me and started talking about me to her co-workers. I went home spoke to a very nice lady on Walmart.com who was a great help. read more

This morning I needed help in the electronics department and was very pleased with the service my family was given. Mike took the time to answer all of our questions with extreme patience and even went above and beyond to look up the products online to compare the available models. I was very grateful for the time he took to help us when he was clearly busy otherwise. If you need help in electronics, ask for Mike! read more