Great selections and prices. Has everything from food to pharmaceuticals. Will recommend to everyone I know!

Worst pick up ever!! My family waited more than an hour to get groceries. Lines are always long and many items are out of stock. This what it looked like when we had to go inside to get our pickup order. read more

Walmart Supercenter - Unorganized orders waiting for pick up. Only one staff member taking orders to cars. - Grocery Near Me - Chester, Virginia

I am a spark Driver. I do not understand for the life of me why people order delivery from this store. They throw your food in the bins like it's garbage. They don't like to bag things. I have told them over and over again, I cannot put product on a customers steps in that condition. Vegetables not even in a vegetable bag just in the loose. Last week their coach Tina decided I can no longer pick up orders for delivery. Her worker asked me to pull up to the door to pack the van up from there. So I did. The first thing I saw was a pack of 35 water on the top bin half in on top of groceries including bread. The water was ripped open missing 4 waters. I pushed that bad. The c there was a hot chicken tossed like garbage in the next bin not put in a grocery bag. The bag I comes in was ll torn open and there was chicken nice all over the groceries. I complained to coach Tina. She would come out to look. After about 10 minutes, she came out and yelled at me for parking by the door. I told her her employee told me to come up and that I was only following instructions. She said she was banking me from doing deliveries. It took me a week to get to the store manager. He was avoiding me. I told him your manger is canceling all my orders because I pushed back on her. Before I could add to that, he said that's the problem you pushed back. I pushed back on the condition of the order. She told him she asked me to move the car and I wouldn't move it which was untrue. I had just put the last thing in the car. That day they were 2 hours behind. She was yelling at customer and drivers. She got into a fight in the parking lot with 2 other drivers. At some point she told the drivers and customer to cancel their orders because she could not keep up. This is why the orders take sometimes 2 days to get delivered. They are a mess and based on conversations with ex employees, the store manager does not care about that part of the business because he doesn't get much of a bonus on it. read more

Rude associate who works at the self check out in front of the eye glasses section. She was very rude to a man who was just trying to make sure unpaid baby formula didn't get stolen. Her attitude was very unprofessional. Told the man it's not that serious and was slick with him. Would have wrote her name but her badge is flipped. Of course . She had dyed blondish hair, tall skinny build. Yall need to work on your employees. That's unprofessional. read more

They have staff constantly filling the stocked shelves. Wonderful cheese selection. Wonderful dinner plate meals and t.v. meals. I suggest the sushi be better though. -Virgin Airlines (Alie Craig) read more

I will NEVER shop at this location whether in person or via delivery. The customer service at this location is TRASH! The employees are not held accountable for their actions and excuses are made. 1 star is too much. read more

This is specifically for Chester Va Walmart...I have been using their "services" on order pick-up for about 6 months...Several times they brought my order out unbagged...in spite of my request for bags,,,More than once they have left items out without advising me,,,If you have to call the store with a complaint, its very difficult to understand what they are saying...Some of the delivery to car folks are really trying to do a good job, and I do tip $5 every time I pick up...Also, I have had to speak to the Store Manager on several occasions over personnel not answering the phone...I guess it boils down to the other Walmart stores in the area are much better to deal with...I submit few reviews because most places of business in the Chester, Va area are a pleasure to deal with...Even Bentonville can't control this store...PS; Inside the store, no problems... read more

Poor customer service, can't find anyone to help you. Plenty of registers but none are open except self check out. Store is always messy. Not hardly any nice plus size clothes. They need to get a better selection of women's plus clothes read more

Only one register open two self checkout open lines 100 feet long. I went to food Lion and paid a little bit more.

Need to have more registers open people don't want to be standing inine for one then 30 mins

It's WalMart! It seems like every Walmart has bad reviews. Hey there's even a website dedicated to the crazy things people wear to Walmart. I see Memes about the lack of registers and the way things are piled on the shelves. Of course what are you going to expect when you come in here?! ... The lines were tremendously long but I did overhear several customer service managers talking about how they had about 10 people call out of work. So obviously they're short staffed the day I went... it was frustrating standing in such a long line for a long period of time but if they're short staffed there's nothing they can really do. (I would consider hiring more dependable people of course!) The place is a mess, but if you also look at it a lot of customers will throw random stuff on shelves that they don't want anymore because they don't want to walk all the way back to the department they got them from and put it back where it belongs. I did see people and departments working hard to stock shelves, and keep their area clean. The only thing that truly frustrated me was when I went to layaway to pay off my layaway items the manager (It's what her tag stated!!) rolled her eyes, and complained to another associate next to her but she didn't feel like going out to get the layaway items but she would be back. Sorry I made you get my layaway items that I paid for that probably went towards YOUR paycheck so you can buy things you want/need. I'm sure she got stuck being over there because maybe somebody called out, but if you don't like doing that job then maybe quit and go somewhere else that you would like. read more

We all know Walmart is a cesspool and I sincerely wish there were an alternative when you wait too late to order from Amazon (never thought I'd miss Kmart). I was in a time crunch with family coming in to help with some projects around the house. Against my better judgment, rather than getting my food items one place and my cleaning supplies another, I gave Walmart a chance . Never again. I ordered my shopping for pick up at 2:30PM and was given a pick up time between 8-9pm. I should have known then to cancel since my Costco order was ordered at the same time and was delivered before 5pm and they are 30 mins away. When we arrived at Walmart at 8:20 PM, no one answered the pickup number from the sign. No one answered at any of the departments inside either. We flagged down a bag boy who went to a very slovenly dressed young man who asked my name then showed me a blank screen and said "it ain't here". I asked what that meant since I had confirmation my order was indeed taken. He just stared at me and said "yeah but it ain't here". I asked if there was a manager I could speak to and he said "naw, they left" . I asked if he could find out what was going on and he said "naw, ain't nothing I can do". I was flabbergasted. I said does this mean my order is not being fulfilled? He said come back tomorrow. WHAT????? My husband went into the store and after finally getting to a customer service person , found out the picker had just left. Did not finish the shift, just took off. That would have been helpful information for the one young fellow who was delivering pick up items. Instead he was bewildered and seemed either high on something or truly ignorant of the process. The next morning I got notified that part of my order was ready. Out if 42 items I got 38 (no explanation of what I did not get) Some of which were wrong and the substitutions they gave for a few items were not acceptable to me. Who replaces dust cloths for dusting with a car wash cloth?????? I was charged for items I did not get. It was really a horrible experience and I have left out much of the story . NEVER again. Walmart may not care, but no more Christmas shopping, no more groceries, no more online. It's not worth it. The employees do not care, the store is filthy and I feel I need a shower whenever I walk in there. Publix, Target, and Amazon are it for me. Goodbye Walfart. read more

This Walmart store is the VERY worst of any Walmart I've ever been in. The store is dirty, and the employees are lazy and rude. The Grocery section side of the store is tolerable, but the rest of the store is a mess. Dirty, poorly stocked, and it seems that this store manager enjoys seeing long lines waiting to check out. Opening up a new register to alleviate long lines is out of the question. I needed to go to "The Money Center". It was open, but no employees were available to help me. I tried calling the store manager (Wes) but no one would answer the phone. The Pharmacy is poorly staffed and rude, regardless of how many people are waiting, they close and go to lunch. I closed my Walmart Pharmacy account and had my doctor send ALL of my medical prescriptions to Kroger, which where I now do ALL of my shopping. I could go on and on, but I'm sure you catch my "drift". I would have actually given this store NO STARS, but I wasn't able to. I urge everyone in the area to go to either Target or Kroger until this Walmart store gets its act together. read more

The second Walmart I've been to in 2 days and the same bs at this location too. So my Mom wanted to TV shopping. We ended up at this location. Once we got to the electronics department she found a TV she was interested in. I noticed a black gentleman and I tried to get his attention. He finally comes over to us and I asked him about the tv that was on display that my Mom was interested in that particular one. He looks behind the stack of TVs. Then he points to a TV in a green box and says that's the one. Ok he NEVER offers to help put the TV in the cart. Just walks off. Never ask is there any thing else you need. If I didn't know any better I would think he didn't want to help us from the start. So I place the TV in the cart she wanted to look for the streaming section. Looking around there was a young white lady standing at the counter she never once speak nor ask do you need any help finding something. I finally found the streaming aisle. But I had a question so I walk down the aisles looking for someone anyone to ask but it seemed like every associate in electronics hauled out cause they didn't want to deal with the customers. My mom said if she had've seem a manager she would've complained because it's really a shame to spend your hard earned money at a business and you get Poor Customer Service. If he didn't want to work today then maybe he should've called out. read more

Overall a decent Walmart with all the expected offerings and decor. As compared to other Walmarts in my experience this one lacks in its hours as well as is often overcrowded, making it a bit hectic to check out one's items. Beyond that it is relatively conveniently located and has a good stock of items. read more

I seriously hate this store. HATE. I used to come buy all types of food, but then I began to notice my vegetables were rotting faster than normal. Then one day while pulling the prepackaged romaine lettuce out the fridge, I discovered it was rotten! On the very next day after purchase!! Now when you go inside, they no longer sell half the selection of fresh vegetables they used to which I assume had to do with the quality. To top things off, there's no such thing as a deal with this store anymore. They claim prices are rolled back, but I call bull on that. I save more purchasing from Kroger than I do here, and conserve gas to boot! I still visit twice a month for gas and/or allergy pills because you can't beat $0.88 per package of 15 or 20 capsules but honestly Dollar Tree is only a few cents more with better service, so screw it. I'm done. Go here if you want, but there's nothing good about this store or any Walmart store, in my opinion. read more

Let's face it. Walmart is for the people. They've got just about everything you could possibly need or want and it's affordable! They carry groceries, clothing, home&garden, electronic, hunting and fishing. The list goes on and on. Walmart keeps extended hours so that's a huge plus. They create a ton of jobs for the community. Now granted this specific Walmart doesn't always have the most attentive staff in some departments doesn't mean they're all like that. This Walmart now has a full service station so "one stop" includes fuel now. read more

Walmart Supercenter - Results of a massive hail storm that rolled through yesterday! - Grocery Near Me - Chester, Virginia

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I come here quite often from food to ink purchases and the customer service here is quite lacking. Very slow or not enough open lanes. I went in to buy ink and the lady said "I'll be back"....she never did. read more

This Walmart has hardly no staff or a lot of people call out. Not enough registers are open. They have 2 Speedy Checkouts one is open and the other they close between 8-8:30pm. The ones that wear the yellow vest should help out instead of standing around. read more

I order groceries and pick up every week great service and easy to park love the friendly workers clean store,

The staff here apparently don't like their jobs. Electronics staff will walk by you several times without acknowledging anyone, but rather avoid eye contact with customers. I've called Walmart for 2 hours and cannot get an answer. Now, I have to make the drive and HOPE that they have what I'm looking for in the midst of them ignoring my presence. read more

Worst customer service I have ever received. Store managers never available. Called for information on tires, they transferred me to the auto section where the phone ring about two minutes then someone picked up the phone and hung it back up. This happened three times in a row. Then I called to speak with a manager to make a complaint and waited over 45 minutes on hold no manager ever picked up the phone. I only wonder what if it was an actual emergency and this store manager was not available !!! read more

I detest the long lines at this store. I only go here if absolutely need to go. The produce section is the worst I've ever seen, flies swarming around the Food which is disgusting. read more

First off this store never stocks anything you want. All they worry about is change the layout of the store. Second the lines are also packed with customers because they have usually 6 cash registers open during the day! Last the customer service is horrible no one seems to like the job. read more

The only reason this rating is 2 stars versus 1 star is because the location of the store is not in a bad area - but I've been to Walmart's in MUCH rougher and poorer areas that I've been more pleased with than this one. Employees are far from helpful, the store is a mess any and every time of day, the parking lot is a disaster, I could go on. I ordered a bathing suit online that I had to go pickup from another Walmart and that bathing suit was broken - the underwire was poking out the side. So I had to come to this store since it's unfortunately the closest one and return it. The highlight of my visit yesterday was I was told I could not bring my baby in the dressing room with me so I could try on another bathing suit. What the heck was I supposed to do with my 6 month old baby?! So I had to buy the bathing suit and try it on at home, only to find out it was indeed too small. So I came BACK today to try on a bigger size and the store smelled awful, the dressing room area was overcrowded with people, the employee was not managing her tasks well, and the fitting room I was in was covered in bathing suit pieces and goldfish crumbs. I'm not coming back to this store, needless to say. read more

Whoever is the buyer for the clothing section, does a wonderful job. This has the best clothing sections of any Walmart I've been to thus far. The employees could work on customer service, as they have difficulty with saying good morning, a lot of the older women working there will not even acknowledge you when you have a question and keep doing whatever it is they are doing without even looking your way, this has happened on multiple occasions. The morning employees don't say good morning and are very busy holding personal conversations. One employee was stocking shelves and paying her personal bills over the phone. One employee began redirecting/chastising a child with their parents right there, totally inappropriate! They put under age employees on most lines making it very difficult to buy alcohol without making a production of holding up the line and having manager come assist. And last but not least in the medical profession especially around flu season for the employees to lick their fingers to open bags is unsanitary and disgusting!!!!! read more

DUDE That guy at the register,. RJ, with the curly hair and glasses, he was great! He made us laugh n stuff!! I've him a tip or something cause he deserves it!!! read more

When it comes to Wal-mart what can you say, they all seem the same, this store seems decent as compared to the one in Colonial Heights. The problem with their stores and certainly this one, is that they don't seem to age well and they take their prices for granted. If you go to Wal-Mart thinking they have the best prices on groceries, they don't. I use to spend the majority of my grocery money here, but this location has lots of competition when it comes to groceries. I know where I live in Chester I have 7 grocery stores within 10 minutes of my home. I do still shop here but I try to avoid it. It doesn't seem very clean, or well kept, it takes them a long time to restock items. Meat prices are outrageous, I buy no meat here. Of course their selection is great , if you need to buy other items at the same time as groceries, and I have found people working here to be helpful and friendly. But if you're going here for groceries, which use to be my main reason for going , try the newer stores in the area. read more

really walmart you can't have your machine that does money orders to work so now folks have to stand in that annoyingly slow line

If I can make it possible I will NEVER shop at this walmart again. They will not get a dime of my money. One of their employees informed me she was going to clock out with her nasty attitude so she could fight me.An doing all this while she was on the clock. Great way to represent walmart. read more

Unfortunately, I have to give this store 1 star so that I can rate it. I detest shopping here. It's always crowded, always has long lines, is poorly stocked, and has some of the worst employees ever hired by Walmart. Most employees are rude and have zero knowledge of the store or its items. I followed an employee around for nearly 10 minutes looking for raisins and the employee never found them. For this review, however, I placed an online order which qualified for free shipping but decided that rather than receive it in a week, I would pick it up. The order was to be ready for pickup at 8:00 a.m. on 11/29. As I write this, it's STILL not ready. I called the store and was transferred around for more than 3 minutes. Finally, an employee answered and just put the phone down. I could hear her talking. After more than 8 minutes on hold, I gave up and hung up. There are only 3 employees at this location that Walmart should keep, the rest can all be fired. They're not worth what they are being paid and if it's minimum wage, they are still grossly overpaid. read more