I ordered mashed potatoes ans received mac and cheese, ordered cooki3s and cream ice cream did not receive it. how do I find out what happened? everything else on my order was received. who do I contact to find out what happened. Order was placed on May 15 for 10 AM delivery. . read more

I came in to have a flat tired repaired, covered under the roadside hazard I always purchase off my walmart tires. It was around 6pm at night. I was informed the tire could not be repaired and had to be replaced, but that it qualified for free replacement under warranty because of my millage. I was then told I had to prove i had an alignment recently or that warranty was void. I informed the gentlemen that the place that does my garage work was already closed for the day and I had no way of getting them proof right there on the spot. I'm a competition archer and had a very important meet that weekend, I couldn't wait to get this done so they voided the warranty out. They then told me that they only had two tires that would fit my car. Both tires were listed on the screen he showed me, under my vehicles make and model. A $100 tire and a $170 tire. I chose the cheaper one. As soon as i picked the cheaper tire, another tech stepped in and said, 'No, bad rating.' and I was explained to that the cheaper tire "Wasn't rated for your car and would cause an accident, we can't put that on." So i came in for a free flat repair, which turned into a warranty, which got voided, which became a $100 tire that showed on their computer as working for my car and was offered by there tech, but suddenly became a $170 tire when they knew i had no choice and they had me over a barrel. Now for the REAL problem. Clearly someone was either unhappy or just completely careless. They dropped my doughnut tire into the trunk with force. It bent the floor covering, damaged the 'spare tire' well and tore a chunk of the internal trunk facet off. I'm a disabled vet on a limited income. The $200 for a tire that should have been covered was bad by itself, but now there is actual physical damage to my vehicle, lowering its value and making it more difficult to store things in the trunk, including the spare. That is not just carelessness and casual disregard for someone else's property, but to do this on a job for a client shows a complete lack of respect for the people who choose to do business with you. Joel. read more

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This Walmart is playing loud Spanish music in Customer Service. Very unprofessional. And attempting to get help you can't unless you know Spanish. No one there speaks English. read more

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I am deeply disappointed with this company; I have always shopped here, but when I needed them most, I received poor service and was treated with total disregard. I bought a grill at a low price (which wasn't my fault), and they schemed to prevent me from receiving the product--lying and claiming they delivered it to a random location just to avoid handing it over--and then forced me to accept a refund. I am going to have my lawyers pursue a claim for moral damages and consumer mistreatment! read more

Overcrowded, messy and understocked. Today's shop for two quick items took entirely too long. Carts scattered around the parking lot because the cart corrals were full. Some trash on the ground here and there. Inside, it's a busy store and they were out of stock in several different aisles. I managed to find what I needed though choices were limited in one area and disorganized in the other. Not nearly enough registers open. Yeah, that's the usual complaint at Walmart but they've converted so many of them to the "Scan & Go" self-checkouts which is fine except that they don't have enough of them open. Too many people running into too many scanning problems and only one associate there to help get them straightened out. Ugh, this was a poor experience. [Review 20267 overall - 1769 in Florida - 1244 of 2023.] read more

Walmart Supercenter - Walmart Supercenter, 4770 Colonial Blvd, Fort Myers - Grocery Near Me - Fort Myers, Florida

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I ordered a birthday cake for my husband, and expecting a cake somewhat like the one i picked out. The lady, Myrene, made it EXACTLY as pictured!!!! She did the most amazing job, it was a 110% hit at the party! I reccommend her to make ALL the cakes at walmart!! She even went above and beyond to come out around the counter to tell my 73 year old husband happy birthday! NO ONE EVER did that for us before, and that is after MANY MANY MANY cakes over the years that we bought at walmart!! THank you Myrene! YOU ARE THE TOPS!!!!! read more

Today I went shopping as usual but every time I go to pay the self-checkout kiosk is dirty. Do the people who work guiding customers and ask if they are going to pay with a credit card or cash get paid just for that? Who cleans the self-checkout kiosks? Please work! read more

Only reason why this review gets any stars at all is because they have a decent selection of products inside. Parking lot situation is terrible. Always a long line to get out. There's only one exit that gets you out to six mile cypress that takes you to a stop sign that meets up with lots of traffic from the adjacent shopping plaza. There are shopping carts everywhere including blocking the reservation spaces for grocery pickup. Speaking of which, non grocery pickup shoppers are always parking there and do their shopping in The store and taking up the reserved spaces for actual eligible people. I've also had bad experiences with waiting an extremely long time for my grocery pick up just to find out there was already Marked picked up and the lady that was out giving groceries did not even speak English. read more

Walmart Supercenter - Very messy parking lot - Grocery Near Me - Fort Myers, Florida

It's hard to put into words how horrible this Walmart is. I would rather be waterboarded than step foot in this establishment. The entire establishment is self checkout, I didn't know I volunteered to work here for no pay and no employee discount. I was once lucky enough to find an employee that spoke English and he told me they don't even train them to check people out. All the employees just stand around and can't even tell you where to find items unless you speak Spanish. The items are labeled wrong and in wrong sections. I would rather drive 12 miles to another Walmart than use this god forsaken establishment. read more

Not a fan...kind of dirty and disorganized...chaotic shopping experience. No one to help if you have any questions..Yeah if I'm going to subject myself to shopping with crowds I guess I prefer Target...Definitely a cleaner store than Walmart... read more

This place is a nightmare. They have increased their prices and it is all self checkout. The cashiers are directing traffic for the self checkout and are as typical extremely RUDE. I'm done. These greedy ass people need to close their doors. read more

Absolutely the worst Walmart I've ever been to. I asked a worker if they had anymore of a certain product out back and the employee walked right past me without saying a word. The deli is always understaffed and you have to wait a good 20-30 minutes most days for lunch meat.. read more

This is my local walmart that i go to for shopping. literally avoid this store, staff is rude and incompetent, i've had to wait 2+ days on a same day order and received to compensation or help with it. just avoid. read more

This has got to be the trashiest WalMart I have ever been in. Rude online shopper that think they own the place. Rarely are there carts in the store, regather scattered all over the parking lot. Poor management. I have seen better even locally as well as in other towns. Employees look like there are pissed they have to work or answer a question. Over the past five years, Fort Myers has become more trashy and discussing. Sad to see for what used to be a nice place to live. read more

This place sucks. Target all the way. Publix all the way. Customer service is awful. The entire store looks filthy and ratchet. There's very little organization to the products. Seems like products are just left in opened boxes for customers to find. Check out takes minimally an hour no matter if you're purchasing one item or 30+ items. And there seems to be no desire to change the efficiency for customer satisfaction or convenience. read more

Walmart Supercenter - There are very few opened lines and the ones that are opened, love extremely slow if at all. - Grocery Near Me - Fort Myers, Florida

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I don't really make reviews but felt like I needed to for this one. Not only are the staff inside rude and unprofessional. I pickup orders through Walmart express and each time I go, I wait for an hour and never receive my order. The order ends up getting cancelled or I end up cancelling myself due to the long wait time. I've been here to pickup order countless times and it's the same every time. It's to a point where I don't accept pickup orders from this location anymore. This Walmart gives the company a bad name. Something needs to change there! read more

I went to this Walmart Supercenter with my daughter in search of a bathing suit bottom for myself and I found what I needed. We also bought some snacks and toiletries while we were there. It was your average Walmart as it took a long time to get through the checkout line. Overall, average experience. read more

AWFUL experience... I made a few big purchases here at what I thought to be a fine establishment for everything to turn out to be absolute GARBAGE. As you can see from the pictures below, the items here are not reliable or safe and is just a disaster waiting to happen. read more

Walmart Supercenter - Bought my friend Kathy a TV to celebrate pride month with her and it came broken. - Grocery Near Me - Fort Myers, Florida

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Worst Walmart ever! Walmart needs to step up their game. Never shopping here again. I'd rather pay more for better service at Publix.

Approached entrance as a black employee glares at me. Not very inviting. Store is poorly managed, employees are miserable. White young female employee frowning at customers in the auto checkouts. I just will not go back nor order, I can get everything I need from Amazon. I'm shocked this store hasn't been shut down. read more

Worst and dirtiest store and the checkers are horribly slow and stupid. This is a speedy line and she is slow she can be and laughs about it. I always regret coming to this store and prefer driving to the Estero store. This store should be demolished and put a park here would be better use of land. read more

Walmart Supercenter - Grocery Near Me - Fort Myers, Florida

Really hate the self checkout registers. It is so sensitive that if you scanned an item and the camera sees any wrong moment even in the slightest, it will think or should I say review your actions to make sure you're not stealing. I don't need to steal from Walmart and the only reason why I continue to use the self checkout registers is because is faster than waiting for an actual person to ring you out. They should really try improve there system or have more people on registers but we know it's Walmart so what else can we expect? I could do online orders but I am not lazy enough to do that. I would rather go in and get what I need, what I want to get. read more

Poor customer service! Stood in a extremely long line for 30mins due to one sustained service employee taking their sweet time and having no other employee helped until far later. Once it was my turn to be serviced. I was then told I couldn't be serviced because their money serviced was unavailable. This was the same issue a week ago. Also, there were no signs or any notification of money serviced being down! So I stood in the line for 30mins for no reason. Worst Walmart I have ever been to. read more

Called 4 times and tried different departments and not once did an associate ever pick up for a simple question. You would think with them being almost empty right now and still staffed they'd be able to answer their phones. AWFUL CUSTOMER SERVICE ...wait excuse me...NO customer service. This place is a complete joke. No wonder they had an outbreak of COVID there. Smh stay away. read more

I bought a monitor online during height of covid (Mar 2020) that i ended up not needing. I didnt want to return the monitor that i didnt need and unopened box because of the virus threat. Several months later, when i felt it was a little safer to venture out to stores, i attempted to return the monitor and was told to contact Walmarts marketplace vender. After contacting the vendor, they stated its past their 30 days limit. Now I am stuck with an unopened box Dell 27 inch monitor. I have been a member with Amazon over 10 years and NEVER had an issue with returns, especially during a global pandemic. I WILL NEVER ORDER FROM WALMART ONLINE AGAIN! read more

Good prices but LONG lines and sometimes not even a checker it's self check only. There customer service is about 50/50. A year ago I was verbally attacked by a man that works there. He was one inch from my face threatening me and calling names with my kids standing right there. Because I asked how late they were open and he was screaming at me to leave. They fired him then but recently rehired him. I do shop there but only during the day and not alone. read more

Like this and many Walmart's the place is too big and too busy to have a pleasant shopping experience. They have restocking going on what seems to be daily. Big fork lifts come out with products and they drop them in the isles. So between fight with people and those big pallets you can't find everything you're looking for. I wished there was more neighborhood Walmart's. Those were great!! read more

I went to the tire and auto center to have my tires balanced. Instead of just balancing them like I asked they rotated and balanced them. Which was not what I needed done. Then I had to wait for them to put them back where they belong and they still weren't done correctly. Meanwhile all of this took three hours and my tires still aren't correct. read more

WORST F****** WALMART IN HISTORY !! I placed an order for pickup and waited almost AN HOUR for someone to bring me my groceries!! Not only that but 3 people that I GOT THERE BEFORE THEY DID ended up getting their groceries and left WAY before I did. I checked in online AND called their sh*tty customer service almost 10 times AND NO ONE ANSWERED ! Their service was so sh*tty THAT I HAD TO MAKE A YELP ACCOUNT JUST TO GIVE THIS REVIEW!! F*** this WALMART!! read more

Worst shopping experience ever today at this Walmart Supercenter. I always overlooked the rusted out and broken down shopping carts, the dirty feel of the store, the disorganized product on the shelves and lots and lots of outdated products in dairy just for the close convenience and price. Today I picked up a small bag of grated cheeses, checked the date and put it in my cart. I started smelling this strong odor that smelled like a rotten decaying corps. After a few minutes I realized it was the bag of cheese and now the smell was also on the hand I picked it up with. I went to put it back and get another one but the smell was just too overwhelming in that section. I put everything back that I had already gotten and left the store. Even the hand wipes I had in my car couldn't get the smell off entirely. I will never buy groceries at this store again. read more

Had an issue with an online order today. It was supposed to be delivered from 8-9am. It didn't show up and just stayed in the "preparing order" status. Finally around 9:45 I decided to drive to the store. I was directed to the pick up area and was met by a couple gals. One was Gina and I unfortunately can't remember the other girls name. They searched and searched but couldn't find my order in Their system. They called over who I think was a manager, William. He was unable to find it as well. It was a little frustrating for me as I was in a hurry but they pulled together and had my items re-picked, bagged and had me on my way in about a half hour. We all know technology can be a pain but these guys handled it very well and even gave me a bag of samples and goodies for the inconvenience. They were all very busy but made this issue that was out of their control as painless as possible! read more

availability of product and things good. Typical Walmart trashy people. Not bad considering it's a hot spot when most of Ft Myers shuts down early. Use to go here often when I lived in the area. Otherwise your typical Walmart but seemed slightly under staff as there were long checkout lines and only had a few registers open. read more

Pathetic. Lines had 20 to 25 people and employees standing around doing nothing. Worst Wal Mart I have ever been in. We didn't even make out purchase because it was at least an hour wait to check out. Is there even a manager in this store. Hopefully, corporate Walmart closes this store down. read more

It would be nice if they answered their phone. We ordered glasses and are trying to see if they've come in or not.

Good luck if you want something locked up from the electronics dep. they never know where the key is or who has the key.. has happened 3 times to me already, so I drive the extra 10 miles to get proper service at best buy. Bathroom is scary.. if you don't want people peeping in to see your privates COMPLETELY, avoid their bath stalls at all cost. Idk how this can go on at such large corporation with millions of dollars. All the reviews here speak for themselves, this place sucks! read more

Dude... I know where the Martians go when they're not at the store on 41... Seems bigger than the other one, but I only stop in when I'm in the neighborhood - don't make it a habit to run for something when the one on 41 and Six Mile is closer to me. read more

Pardon my language but this Walmart is shit. I do mean this when I say it. Employees here are incompetent and need customer service training. Also the organization here is terrible. I have never been to a Walmart so horrible. I waited 2 times already in different occasions to get a locked item opened and the 2 times it has happened they couldn't find a key and I waited over an hour for someone to come help and just not to help! Why sell if you can't buy here? I'm done with this dump. Walmart you need to put more efforts to your customer service! read more

What great service and friendly staff. I hated the Walmarts in the NY area and would never shop there, no matter how much I could save. Here in Fort Myers, the employees can't do enough to assist and please you. Goodbye Target Hellooooo Walmart! read more

I wish I could rate a 0/5 star rating. They're the worst. They never restock their aisles. The check out lines are never open. Usually there's 2 check out lines with cashiers, and only one of the self check out sections is open. Today there was literal poop on the floor. Smeared and in a pile. They put a come by it, and just left it. I saw multiple people step in it or roll their cart through it. Disgusting. Their staff is also very unfriendly and undertrained. Not to mention, they never have carts. Horrible. read more

The costumer service in this place is awesome. They help me with a big problem with a great attitude and quickly service, Jen is amazing person and hard worker Thank you read more