I received two tired today from the tire shop, also go them installed for a reasonable price. The tire technicians were fast, professional, and knowledgeable. I was in and out! I don't care for this Walmart location because in the past I was poisoned while shopping with my daughter, nonetheless today was a great experience. Thank you. read more

1 hour in counting for grocery order pick up. Calling the grocery pick up number does absolutely NOTHING. They seriously need some help. I understand there are labor shortages but this is ridiculous. They should stop the grocery pick up service until they have sufficient staffing. I see one person going back and forth to different cars and he looks exhausted. I would not recommend this store location at all. Too freaking slow. My wife checked in on the app with the hopes that it would notify someone to bring our groceries but it doesn't seem to have worked. read more

Walmart Supercenter - Walmart pick up sign - Department Stores Near Me - Houston, Texas

I went to the Vision Center to get new eyeglasses, and Syeda Sultana was very helpful and kind she explained everything I needed to know about getting my prescription filled. read more

Wanted me to buy a filter inside the store in addition to the oil change that should come with it because there were out of stock in the shop. Total scam read more

If you are so enraged at corporate America taking over from the family businesses, and you took out that rage by putting your fist through the partition between your room and the adjoining room, then how do you fix that big hole in the wall? Um, it's obvious. You go to Wall-mart. Not to be confused with Whalemart, which is where you shop for very fattening foods. Although people do that here too if we're being honest. So this is the Walmart that is located on Kirkwood in the Far West suburbs of Houston, and I have to admit that it's not my favourite. It's huge and endless and service is generally pretty average, but sometimes can be good depending on what you get. So it's a mixed bag. They had exactly what I needed though in the way of an exercise bike which a lot of other locations didn't have. So that was definitely a good thing. Overall I would say they're one of the better locations that I have been to in the Houston area for sure. read more

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Do not use the Walmart pickup. I was waiting over an hour. I definitely will not use pick up again.

I came to pick up curb side order. It took over 30min for someone to kind off approach me and didnt even pay attention to what i said and walked away quicker than speedy gonzalez, so I stand outside my car to see if i can catch someone attending and a girl wants to come out to tell me to wait in car but doesnt ask if i need anything. In that case i could of just gone inside and purchased my self. Please get them trained to atleast pick up phone because it sends you straight to voicemail.. super unprofessional. Trying to save time ordering online, it just turns into a major waste of time and headache! read more

Walmart Supercenter - I was parked right infront. They never answer phone. - Department Stores Near Me - Houston, Texas

I only come here to pick up a few bits and pieces. Of course the Super Center has groceries, hair and personal care products, toys, tvs, and appliances. They have a bank, a beauty salon, a nail shop and a McDonald's. So, if you want to get your hair and nails done it's a one stop shop. I feel in the near future they may start selling stoves and washers and dryers. Ha! I always use the self check out lanes as I never have a lot of products. I'll be back for stuff. read more

This was one of the nicer Walmart I've been to in the US, it was clean, peaceful, as I love the access to so many self check outs that have operable conveyer belts the length of a traditional check out conveyer belt. read more

Walmart Supercenter - Department Stores Near Me - Houston, Texas

I consider this Walmart Supercenter is much better place to shop compared with the one near my house in Chinatown. Store attendants are much friendlier and store displays are organized. With exception of holiday merchandise, they're all over the places. I was mistaken as a store clerk because I wore my blue polo shirt in the gardening department where Christmas trees were. A lady asked me where to find boxed Christmas cards. Oops. Yeah, whatever. If I knew where ornaments were, I could have guessed. I was here for craft paints to touch up our handmade wall decors. At that tiny craft department, everything was nicely stocked. I found a clerk stocking the shelves while assist customers. Very pleasant scene. Upon check out, I was a little disappointed with my highly regarded experience. I was using a gift card from a while ago. Speaking of Walmart gift cards, they don't expire. But, the technology changed. It didn't have a magnetic strip. So, the cashier called a manager for help. Not sure why she wasn't responding but continued stocking shelves. I tried to crack jokes with the cashier while she was embarrassed. No problem, it's holiday time and I think they work super hard to deal with people. I'd say about 10 minutes later and after 2 other customers got turned away, this so-called manager finally walked away from her station. I saw her shirt with a banner said "holiday helper" but wearing it upside down. Really. I wanted to bust out laughing. Instead. I kept my cool and moved on. read more

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Need chairs and more automatically cart for the sick and elderly. And the bathroom needs attention, no more papers.

Customer service at this location is absolute TRASH. I went in to return an item, I'm very smart about my transactions, I like to scan my receipts and keep them in my Walmart app so I always know my purchases and track them. I began a return through the app which I've done a few times in the past at other locations with NO issues, but something about the employees at this location is just sad. I walked in with my product and barcode for the return, and the woman at the desk could not process the return as if she'd never seen something like it in her life, keep in mind this is the CSM, the manager of the cashiers and customer service staff. I wait patiently for her to figure it out. But she keeps complaining that she doesn't know what to do. That she hates mobile returns. She then tells me to cancel the return through the app so she can do it. But I already know you can't just "cancel" a mobile return because #1 there's no option for it like she continually said there was and #2 they wouldn't have a mobile return option if they could not process it. She then pushed me off to someone else at the other side of the desk. They actually tried to scan and enter stuff. But couldn't figure it out and gave up. I tried to call the actual store number to get someone, anyone, a dept manager or the store manager to assist me. But the person who answered the phone put me on hold for 5 minutes so I hung up and called again to try and get someone. It continuously and rand. So I hung up and tried AGAIN, nothing but ringing for like 30 seconds. Train your staff for these simple things and fire them if they don't like customer service and want to act all rude. ‍‍ read more

Ugh what to say. Well the greeters are most of the cashiers are nice if you can find one. The return department makes up rules as they go. Just whatever pops in their head read more

Very rude manager Jacky didn't even let me talk at all I was just going to make a payment I was waiting in line for more then 1 hour waste of my time and other people time I will not even be coming back and I will tell other people how I was discriminated for been Hispanic read more

Pros: - cheap prices - has most essentials I need - nearby Cons: - slow and "doesn't seem to care" employees - one creeper that was waiting in his car asking if you need help with your stuff. Uhh no I don't. That's what the shopping cart is for. - strange lady waiting outside the entrance asking if you can give her a ride to Westheimer because it's raining and it wasn't even raining that much and Westheimer is right there. - the "order online, pick up in store" area has no employee working there and if they do, they are slow or inexperienced. - angry customers walking around or parents who are yelling at their kids. read more

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This Walmart is awful. I was waiting again at razor cage - waited twenty minutes after asker a manager for help and this person came over to tell me - sorry you have to come back tomorrow, no one can find the keys Get better people running this store. I'm in weekly and it's a mess !!! And employees aren't wearing masks correctly or at all read more

Walmart Supercenter - Notice he isn't wearing mask correctly - Department Stores Near Me - Houston, Texas

I tried to give them a zero! Horrible customer service! Had hampers stacked multiple for $7.48 and charged $17.98 at the register. Told the managers one stated to check the barcode as if I'm a worker and then the other one Brianna stated she could take off 10% because it was a price error! They were short, rude, and not professional when it came to the patron. I will never return to this Walmart again! read more

Walmart Supercenter - Price is right there with multiple hampers shown for $7.48 - Department Stores Near Me - Houston, Texas

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I go to Walmart mostly for three reasons: 1. White Cloud Ultra 3-ply toilet paper: OMG! Great toilet paper only sold at Walmart! 2. Oil changes 3. If I really, really, really, really have to. Anyway, this Walmart is really a hit or miss. I've been going to various Walmarts to get my oil changed. And I've been to this Walmart plenty of times. Sometimes they would do a good job. Sometimes they would do an okay job and make me wait forever even when there's only one other car in front of me. Sometimes, they would make me wait forever and then tell me that they can't change my oil. Wait, What?!?!?! Can't change my oil? What the...? Yeah, one time I came here and I waited almost a full hour for my oil change. I was just waiting inside, perusing whatever crap they had for sale. Reading magazines, playing video games, and what not, right? They called my name over the loudspeaker so I went on my happy way back to the lube and express area to get my car ONLY to be told that they hadn't changed my oil because they couldn't do it. The technician then promptly told me that she (Yes, SHE) was unable to drain the oil because apparently the plug was stripped. So she told me to go to the last Walmart where I had changed my oil and asked them to replace to plug. I thought, "crap! This sucks" but I went to the other Walmart (off of BW8 and Beechnut) only to have the technician came out WITH the plug and told me, "it's not stripped. She just doesn't know what she's doing." Anyway, that was one of my worst experiences at this Walmart. As for their organizations? Eh. Products are missing from the shelves. Prices on the shelves aren't matching with the products. Electronic models (laptops, video games, TV's) are in bad shape. Like I said, if it's not for toilet paper, or oil change, or if I really, really, really, really, really have to. I wouldn't come here. And to be honest, if the BW8 location was closer, I'd rather just go there for oil changes. read more

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Update: Ranch wings still delicious. Perfect for game day/fight night. I hate that even when I'm being incognito I'm recognized from behind. You WILL run into somebody every time. I wish they would open more lanes. Taking away a star What can I say. Walmart is just Walmart. You know what you're getting and you know what to expect. I've never been surprised by anything here except when I discovered the RANCH WINGS in the Deli. Changed my life lol. I don't believe their prices are always cheaper but I know its great to be able to get everything in one place. Most Walmarts have A McDonalds, Bank, Nail Salon, Eye care center, Tax Refund location and Hair Salon... I guess go for what you know. I would probably never use any of those services in a Walmart but I know plenty of people who do. read more

Walmart Supercenter - the outside - Department Stores Near Me - Houston, Texas

Horrible store. Zero customer service. Ordered online and waited 30 minutes in an empty pickup lot

Took my tire in to be looked at and instead of trying to sell me a tire, the tech Carnelious actually noticed it was my valve instead. He was extremely helpful in making sure I understood what I was getting and that it wasn't my actual tire that needed to be replaced. I really appreciate that transparency from him as mechanics tend to just ignore female customers instead of helping them understand. read more

I honestly don't know where to begin with Walmart, because the cons, definitely outweigh the pros. I figured this review would be very different from my other ones, as I will focus only on the pros and cons of this establishment. CONS: Parking is always difficult to find. Lot is usually full. Check out lines are always long. Few registers open. Workers do not smile or initiate a convo. No self checkout lines. Narrow lanes and feeling of crowdedness. Can never find products easily. Workers usually do not know where items are located. You find yourself wandering from aisle to aisle looking for the actual item. Customer service line is always long and understaffed. Return lines are always long and only 2 people usually staff it. Not as economical as it use to be. Anti Union! Overworked employees, and underpaid. These are some of the major complaints I could think of. Believe me, there are tons of others but we're gonna try to keep it short. Now here are a few Pros I could think of. PROS: General availability of all items. Still economical than competitors A great place to polish on your spanish. When I used to go here, I would practice a lot here and I loved it. McDonalds?? So there ya go folks. Again, despite of my complaints, Walmart still attracts the most customers. People overall do not really care about service standards, as much as they care about buying cheaper priced items and most of them from the same retailer. I would frequent Walmart a lot back in the day, but in the last year or so, have only been there a couple of times, maybe 3! read more

This Walmart is absolutely horrid. I have been a longtime Walmart customer my whole life and after this experience I will never shop at any Walmart again. I spent 2 hours shopping from 8:40pm until 10:45pm And after waiting for over 30 minutes in line when I got to the front I was rudely told we're not accepting cash payments. I asked which register can I pay cash the staff said none. We closed our cash drawers at 10:30pm there's nothing u can do. If u want to check out then get a debt card like the rest of the world. Absolutely horrible since when in America is cash not accepted and I just wasted 3 hours shopping. Rude managers and horrible read more

Ok store. Nothing really special or different from other Walmart stores in the area. I notice that customer don't seem to be taking social distancing serious at this store. Often they simply stop and block the isle as usual sometimes which chatting away on their phone. read more

Horrible delivery service do not order for delivery I repeat do not will not deliver ghetto customer service will keep having you calling around read more

My first time ever using their delivery service and it was absolutely horrible. I requested for my groceries to be delivered between 3-4 and I got a notification saying it was delayed with no update on why or when it will be delivered. I tried calling the store but no one ever answers. Items were also apparently canceled with no refund til hours later. I honestly recommend going somewhere else for delivery other than this trashy service. read more

DO NOT USE THEIR GROCERY DELIVERY SERVICE. It's a nightmare, groceries show up hours late or not at all! Many times the groceries never show up and the whole order has to be canceled. Nobody picks up the phone down there at any of the numbers, even after calling all day many times a day. read more

Walmart Supercenter - Grocery "Order delayed" as per their usual practice. Today the groceries never showed up at all. - Department Stores Near Me - Houston, Texas

Ordered express delivery, paid the extra fee, was supposed to be delivered 4 hours ago, still not here. Had to call 4 different 800 numbers to talk to a real person. Still arguing with the agent to get my money back. The online chat never replied. They say my order is still coming but they don't know when. THEY WILL NOT REFUND MY MONEY!!! Do not, under any circumstances, ever, ever, order Walmart delivery. read more

I went there to buy an unlocked phone. I knew what I wanted and the price range, and would have walked out of there in under 5 minutes, purchase made. But that wasn't to be. Walmart locks up all their electronics, so you can't even look at the box to confirm details before purchasing. This means you HAVE to wait for one of their employees, which is a problem because they are slow and not knowledgeable. One of the employees there was with the same couple for the entire time I was there (15-20 minutes). I then asked one of the other people there to confirm which ones of the phones were unlocked, since the sign didn't make it clear. She said none of them were and then pointed me to the guy who was still with the same couple. I waited for several minutes. I caught his eye several times, but he did nothing. Finally, as he walked by I asked him about an unlocked phone, and he said they had some for $79, and that if any of the other employees told me otherwise, to get with him. The way he said it made it seem like he was implying they were thieves or something. HIs manner was very shady. But then he went back to his call. So again I waited. And waited. And waited. The only remaining clerk was also with the same customer for the whole time. Finally, in disgust I left. I'm going try Target. I might also make it a point not to get my groceries from here either. Until Walmart starts training their employees to handle customers properly and triage, I don't see any reason to give them my money. And they lost a purchase today due to their ineptitude. read more

I love shopping here so much I love how clean it is in here come here it will change your life!

I can't remember what I got here but I believe I was grocery shopping in the evening. It's a huge Walmart I don't have many complaints except maybe more registers could be open regardless of the time of day. I would only comeback here if I really needed something. read more

I was at Walmart for a replacement Car Battery that was under Warranty.  After I was notified that my car was ready, I went to the cashier. The cashier could not complete my transaction to close out my ticket without assistance from the Automotive Customer Service Manager. She called outside and asked Zach to assist her. Zach, the Auto CSM came inside from the shop. In front of me, Zach told the cashier that he was busy helping another customer that was outside waiting on him to assist her. (A new customer that had just pulled up) In spite of me standing there waiting to be closed out and 5 people standing in line behind me, he then told her to page the store CSM for assistance.   Zach then stepped outside to the Auto Shop and starts assisting other customers, directing new cars as they pull up, issuing new tickets for new customers, and looking under the hood of a new customer, all the while I'm standing inside waiting on assistance. Jerrica, a CSM comes to the register and is made aware of the situation. At the same time, Zach walks back inside and Jerrica told him that he was wrong for having her paged, walks away and told him not to bother her again! Zach then begins to assist the cashier with the transaction but walked away 5 times to assist customers in the Auto section DURING MY TRANSACTION! During his entire assistance and interaction, Zach Did not look up, Did not acknowledge me, nor did he apologize for the wait or hold up. It took 23 minutes to complete my transaction due to the actions of Zach the Auto Customer Service Manager! read more

Igght i change my mind lol i went back then next day .. the parking / line situation is crap . But i got my order pretty quick no questions asked. read more

It's a Super Walmart... I have to give it 3 stars. I can't give it anything less because just like any other Walmart, I can always count on Wallyworld to have the basic essentials when I need them at a discount. Of course, I can't give them higher than 3 stars because it IS Walmart... you will have your usual suspects shopping at Walmart no matter if you are in Houston, Texas or Hope, Arkansas. read more

Walmart Supercenter - Department Stores Near Me - Houston, Texas

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lol its walmart. I don't think my review or anyone else's review will tell you something you don't know about this place. Whether it's a long check out lanes, rude employees, no help for finding products. It's Walmart. If you have to go in then you should already know what to expect read more

This is a horrible location. I believe I was racially profiled by their cosmetics department. I picked up some lotion and facial moisturizer in their cosmetics department but as I placed them in my buggy to continue shopping I was stopped by an employee and advised I had to check out cosmetics in the cosmetics department. I told her I wasn't done shopping and she said I would have to leave the merchandise in cosmetics and return when I was ready to check-out. Meanwhile I watched as other women carried their merchandise out of the department to continue shopping. I left the department and went to the service area where I requested to speak with a manager, however, the manager would not come out and speak with me. I received a "compliment" from a Wal-Mart employee advising this is the store's new policy and that my claim of racial profiling is "overreaching." If this is in fact the new policy of Wal-Mart stores, that all cosmetics must be checked-out in the cosmetics department, then it needs to be applied to all customers across the board and there should be signs to this same effect at the front of the cosmetics department giving notice of a change in Wal-Mart's policy. Because none of these measures were taken at the time of my visit and other customers were allowed to leave the cosmetics department with merchandise without checking out first, I can think of no other reason why I was stopped and others were not. read more

Wish I could give this store 0 stars from the employees all the way to the managers horrible.. I usually don't leave reviews but I had to.. One of the worst experience I've had at a Walmart.. no one had a key to anything not even Managers wow!!!! Blank trip wasted gas read more

This is a review for Walmart's Salon.  One day a tall random guy asked me where I go to have my hair styled.  I hesitated because I wasn't sure what his angle was or if I was walking to a sales pitch, or an insult, or if he was trying to recruit new clients.  So I hesitated and proceeded to tell him that I style my own hair and I've occasionally gone to a handful of different salons (Dominicans & Visible Changes) to have my hair straightened but have had some bad experiences with some form of their techniques. Be it the way that these stylists detangle hair, the blow drying technique, etc. forces me to stay away because I'm very tender headed, suffer with headaches and I've seen bad blow-drying techniques result to horrible flat iron results. With that being said I'd rather detangle my own hair.  Is that something you can do because not all salons will accept that because they'd rather use their own products? He replied yes we can do that because that's less work they would have to do.  So I decided to give them a try arriving with my hair in 8 sections & detangled with only my Shea Moisture Leave-in Conditioner. I arrived at 1:20 as a walk-in client and asked the stylist if the tall guy was in today and she said no David is on vacation and will return Monday.  Well is there someone that knows how to style natural hair & the wait time?  She told me yes she's been natural for over X-amount of years (I can't recall the magic # but it sounded good) and it will be an hour.  I said ok thanks I will do my little shopping and I'll return.  Now the stylists probably hear and get clients like myself a-dime-a-dozen and rarely return but I returned 20 minutes early within the quoted hour. When I returned the stylist that I spoke to was still working on the same client and no one was waiting on her so I thought great I'm just in time I should be next right.  Wrong!  She had me sit in the chair to assess my hair type etc. and told me that one of her clients was at McDonalds and when she returns she would have to stop and take her.  While I appreciated the heads up; she not only did that to me once but 4 more times.  It was after 6 when I left this place and I was underwhelmed with results.  Mind you earlier I stated that I went with only my leave-in conditioner.  Well this stylist didn't add any other products and said that she didn't need to because the leave-in conditioner was enough product and served it also served as a heat protectant for the blow-drying and flat ironing.  When I got ready to pay she told me that it's only fair for her to only charge me for flat-ironing my hair since she didn't curl it.  ... All I have to say is my blind grandmother would've done a better job than this.  I had to flat-iron my hair once I got home because I don't think this is how flat-ironed hair should look. read more

Walmart Supercenter - After a blow dry and flat iron by stylist maydrum - Department Stores Near Me - Houston, Texas

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This place sucks. Didn't feel like typing everything but very bad customer service. They will not try to help or figure out your problem in Grocery pick up read more

Walmart Supercenter - Department Stores Near Me - Houston, Texas

DO NOT use delivery service barley works and always forgetting and canceling orders! more than half the time its late and missing an item