This Walmart is in a good location, right off of 40/64 in O'Fallon. There is a fairly large parking lot that is easy to get in and out. It is a clean and well stocked store. We were able to find everything we needed and in pretty quick order. The young man who checked us out was pleasant and efficient. read more

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I visited the store to return a defective item and went to the Customer Center during business hours. An employee loudly informed me from a distance that it was closed. I turned around and saw him by the self checkout area. I asked him what time they typically close and he said 10pm, but due to staff shortage they closed sooner this evening. I asked for a manager to process the return. Nick said he is a manager, but was too busy to help me and basically said have a good night in a dismissive manner. He then walked in to the customer center and as he was opening the door there I asked if there was another manager who can help me with the return. Nick completely ignored my question and closed the door. Not sure how he became a manager, but he definitely needs to be trained on customer service as his behavior is not acceptable. read more

Lake St. Louis Walmart has to be the worst Walmart in St. Charles County. Very rude young people working by self checkout. Ask for manage to make sure they knew how rude they were to customers and they refused to call a manager. Of course they all stick together. Very disrespectful. Shelves not stock properly. Food never rotated. Won't be back to that store until it is under new management and they actually care how their employees talk to their customers. read more

Zero stars. I will be dropping Walmart + and boycotting all Walmart purchases going forward. I was bait and switched with the Walmart + program and store offered road hazard and flat repair with mounting and balancing. Shop could not put tires on my truck because lug nut was too tight? Don't recommend this place for car repair or tire replacement. They don't have a problem taking my money online for tires they can't mount and won't offer the hazard coverage that was the reason I bought at Walmart. Why would someone by tires and then have to go pick them up and then have another facility mount and balance them. Ridiculous! Called customer service and they did zero. Take advantage of the little guy again. The customer. Won't be back ever read more

The bakery at this store never disappoints! I make several online orders for events and each time, my order is exactly how I've specified, and always consistent and delicious. Thank you! read more

Walmart Supercenter - cupcakes, stuffed with bavarian cream, topped w/ buttercream icing and sanding sugar. ( I added the toppers for bridal shower) - Department Stores Near Me - Lake Saint Louis, Missouri

It's Walmart! Necessities needed. Inventory I needed was in stock (yay) store was well lit, clean and clear of clutter . Lines were reasonable. Staff were friendly. I will definitely come back to this location, which is located in a strip mall setting. Plenty of neighboring stores to keep you busy. read more

I stopped in on a Sunday to return an online purchase and do a little shopping. The wait to return was a little longer than I would have liked but what are you going to do? I bought a Korean skincare product on Walmart.com and what I received was a fake. It was a bait and switch situation. This obviously isn't walmart's fault and I do not hold it against Walmart. In terms of shopping I was able to get everything I needed. I'm sure I'll be back! read more

What is the point of self checkout if almost every-time I scan my card it doesn't work and the employee watching has to come over and manually enter everything just so I can pay. Maybe yall should open some lanes if you don't wanna fix the damn self checkout. And it's not just one location it's happened at. It's happened in a few different states at many locations. Thank you not a general complaint about one store just the whole damn corporation itself Ik they make millions fix your machines SAM WALTON. read more

It was absolutely chaotic in the store. Of course it was because I came the day before Thanksgiving. I had to get seasonings that the other store unfortunately did not have so this was my second stop at another store. I came to customer service because I had to get a price adjustment and the person at my register was new so unsure of what to do. There was a team lead name Jonathan helping out upfront at customer service to ensure his team was not getting behind and consistently asking customers what he could do to help them to make sure everyone was having a great experience! It was great to see him jump in and try to help out, not only his employees with customers and going above ! read more

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If you are expecting to get helped going through the self-checkout think again. I needed help with some gift cards I had, and the girl that was in charge of self checkout was too busy complimenting some dude in pajamas. Trailer trash at it's finest. I figured it our myself because you sure as f*ck are incompetent. FYI Wal-Mart Lake STL @ 12/26/24 at 19:10PM. I'll be complaining to corporate read more

What can I say about Walmart. This is probably one of the nicer Walmarts in the St. Louis area so please only come here if you wanna raise the expectations. It's very organized and clean and worth the extra drive to Lake St. Louis, read more

Walmart Supercenter - a woman pushing a shopping cart - Department Stores Near Me - Lake Saint Louis, Missouri

I'm not here as much since Dierbergs opened, but today was a big grocery/personal items day. The produce section I will give 3 stars. They are usually lacking very basic items. Take today's missing item was red onions. The cheese area was in a disarray. They did have my creamer that's usually missing (coffee is life). This one feels safer than say.... others. read more

I enjoy shopping this Walmart. It's very clean and the employees are friendly. It's handy having a First Community Credit Union inside. I can usually find what I need and it's easy to use their app for locating items/checking prices while shopping. Service at the pharmacy has always been good, too. I used the Pickup service a few times; no issues. I also used their grocery delivery service once. It was fine and convenient. My only issue with that service is that it was very hard to get a delivery spot; but to be fair, that was when COVID was in full swing. read more

Wow so neat compared to other Walmart's I've been to. I've seen at least 5 workers working on restocking the isles, there is nothing better than a freshly stocked isle! Also some stores have scarce trash and places through the store and here I only had to walk one isle over! Easy access, what a blessing. read more

Walmart Supercenter - Department Stores Near Me - Lake Saint Louis, Missouri

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Love my Walmart!!! Been coming to this one since 2007 and I love to see the same employees still going hard!! They're finally giving ours a facelift inside!! The Wentzville Walmart is much bigger more options (fast food inside) but not that hometown feel of quality customer service as our LSL Walmart!! read more

I can usually find everything I need. Coupons accepted. Saved so much $$$ on my last shopping trip using coupons and Ibotta. Use this link to download the app to save BIG $$$ too!! https://ibotta.com/r/mpyxokn read more

This store has recently been remodeled and is much nicer! We were looking for lemonade in bulk size and we had asked a few employees and no one knew where it was due to everything being remodeled. However, they didn't stop looking until they found it! It's on aisle 10 in case anyone was wondering. read more

If you're thinking of using grocery pickup or delivery... DON'T! You may save a little money on the front end, but on the back end when most of the produce you receive Is damaged or rotten, it's not worth it. Especially when you have to spend the extra gas money going back to the store to return those items anyway. read more

Had two tires replaced and picked up some other items we needed, service was ok, The tires were taken care of pretty fast , wish it was that fast all the time.. read more

Don't provide a service you can't manage.... pick up wait time was 20min garbage. Thenn to come out and have a poor attitude, come on.

Beware of the Walmart Grocery Pick-up at this location. My pickup was delayed well past my window, at least an hour. Who knows how much longer it would of been. I had to cancel it. I've had friends with similar experiences or worse. I have probably used this service 12 times and have had small delays and have waited once over 30 minutes for my order to be brought out. They have serious issues. read more

The store is awful. Maybe one full service checkout and they force you to self checkout but close all of them at one end of the store. The aisles are cluttered with stock people during peak times and the item pickers for on line orders are always in the way. Shop somewhere else read more

This Walmart actually has the a full selection... as it is a full size store. Check-out here is a bit better than most Walmart locations when I have been. read more

Juanita in the shoe department threw so much shade at me that I had to go buy a flashlight. On the upside, John in the outdoors department was so friendly when helping console me and find a flashlight. read more

Best Walmart I've ever visited. Can't beat the free grocery pick up. Store is always clean, well stocked. Associates are very helpful!

We are campers passing through and found Refuge at the Walmart on the West Side away from all customer parking. Went in first thing in the morning to pick up a few groceries. Found the store very clean matter of fact most likely the best clean Walmart we have been too. The staff was very helpful and willing to help us find what we needed. We would like to thank Walmart for letting us stop over for the night and picking up a few things in the morning. read more

Nice place to shop friendly people, clean and very helpful no issues here my favorite Walmart on the planet. They have most items you need for your life on earth and the food is not to bad to survive on. Don't just take my yelping words come check them out for yourself. read more

Poor customer service. Waited in electronics for over 30 minutes with no one to help and then was told they dont unlock any items after 10pm because theft is so high at this location. Nothing posted anywhere to let customers know. read more

I usually go to the O'fallon Wal-Mart but since they don't stock shelves, are always out of the same items for weeks on end and never have any lanes open, we decided to drive the extra five miles to see if this Wal-Mart is any better. Everything we wanted to buy, was actually available at this store, unlike the O'fallon Wal-Mart. The store was clean , stocked and the employees were friendly and they had plenty of check out lanes open for a Saturday. I'm giving them 5 stars based on the poor experiences I have had at other Wal-Mart stores and especially the O'fallon Wal-Mart. I found my new Wal-Mart store. read more

I understand you guys can be busy but don't be rude. Asked for a money order and lady just points to the counter and looks at me stupid. I guess there used to be a sign there. And even if there was super rude. read more

This place is nicer than the typical Walmart. The selection of groceries and produce is relatively good, and the staff is helpful. One of the employees, Gary, noticed that our family was looking for some water. They were out so he went back to the stock room, found some for us, took it to the register for us, and accompanied us out to the car where he loaded it in our trunk. It was a pleasure to receive such outstanding customer service. read more

Once again nothing but long lines and only two open checkout lines. Plenty of open spaces if you want to check yourself out. And plenty of employees who could be running a register. read more

Another visit to this store. This time around 8 pm. As we are walking through the aisles guys with large pallets are coming down the aisles and they weren't too interested if myself or anyone else was there. Made it difficult to navigate store. Never did find washer fluid. Checking out we found one lane not busy but after unloading cart realized the woman in front of us was an employee with a couple transactions. The person ringing out a friend and each item was scanned admired and discussed SLOWLY. read more

I went to the Walmart in dardenne prairie to pick up a few items one of which was empty on the shelf. I took the tag few items one of which was empty on the shelf. I took the tag from the shelf and had to walk to the hunting department to have them check their back stock. Louis the cashier looks at the tag and says they don't have it. This item isn't something in the hunting department so I enquired how he knew that, and he responded that it was because they do there stocking at night. He told me would check another stores inventory, but then began talking to Allen from the department next to hunting department about their lunch break schedule. Meanwhile I am standing right in front of him, and after about 5 minute of their conversion he goes back to checking inventory. He finds that they had a large inventory on hand. He told that had some, and I responded that I thought there might have been. He in a confrontational tone asked how it is that I would figure that. I responded that often smaller items will have a large back stock. I am general manager for a retail store, and I know you store is only as strong as it's weakest link because that is the impression that will stick with your customers, and that is exactly what louis did for me. I will not go to this walmart again. read more

This is an update to my "Anne W." post from 5 Jun 14. I do NOT currently recommend the automotive shop at the LSL Wal-Mart. Communication amongst staff is poor. One employee made a follow-up appt for me on Saturday, at 7 AM. When I arrived at that time, I was then told that "we only have mechanics here from Mon-Fri, 9-5". So I then made a THIRD appt for, you guessed it, Mon at 9 AM. Left the car there for what I anticipated wd be several hours worth of work to fix my a/c. They called me at 11 AM to explain that it was the a/c condenser, but that they couldn't fix it at that location as they "don't have the personnel or the equipment to perform such a complex repair." It would have been quite nice to have known that in the first place. Suggestion for Dave, the new manager: make sure all your staff knows that you only have mechanics during the week with day time hours. Customers tend to get pretty damn mad if they show up at 7 AM on a Sat for an appointment that then gets pushed to Mon morning. And if you aren't equipped for whatever reason (lack of skilled mechanics, lack of parts, etc) to do an a/c repair--notify the customer up front instead of taking her money. read more