WHEN I SAY AWFUL, I MEAN IT!!! every pharmacist and…read moreassistant I've dealt with there has been rude and miserable. they also lie through their teeth. I've been told they were out of my prescription 4 times this year. All 4 times I asked to speak to the actual pharmacist and he walked away each time to fill my prescription and bring it back. not even kidding. WTF!?!? Not to mention every time I call them it takes 1-3 hours to answer no matter what time of day.

This place is a joke!!! 4 days to fill script because they are 'backed up'...4 days?? Really?!?!…read moreLies, too many phone prompt ads, stay on hold for 30+ minutes... Next time I hav...wait, THERE WONT BE A NEXT TIME!!! CVS MADISON on Clifty Drive SUCKS!!!

My prescriptions have always been on time and correct. Good prices too. Helped with my Medicare and…read moreHumana insurance too.

Young lady working evening shift was very very helpful. She was taking good care of customers that…read moreneeded assistance with their devices and how to get the photos they needed. She was dedicated to providing thorough customer service. Happily. I believe she said her name was Macie! Thank you Macie for being so amazing!

Every time I try to use them they waste my time, don't have product and basically force me not to…read morebuy locally. I am optimistic one day they will learn and succeed but not longer with my time, money or patience.

After a family member had a major surgery at the end of June they have always been just a phone…read morecall away! They are always incredibly helpful and always willing to answer any and all questions. Great staff and service. And they're local.

My family of five have used Walgreens and Kroger over the past 10 years while living here in…read moreShelbyville and on suggestion of our doctor, we switched to Shelbyville pharmacy. It has been such an easy transition. I never have to worry about them, not having the staff to be open like you do it at Walgreens. They're so kind and friendly and never too busy to talk to you or to fill your order.

It is so nice to have a non chain localy ownedl pharmacy that you use for short term medicines…read more The customer service at this business can't be beat. There are plenty of pharmacists and techs to promptly process prescriptions as they come in. On one occasion I had to drive a distance from an Immediate Care facility to pick up a prescription on a Saturday afternoon. While my husband was driving I called the pharmacy to make sure they had received the prescription and were filling it. I warned them that I would probably arrive five minutes before closing. No problem, the prescription had been received and was being filled as we spoke. I arrived right on time and the prescription was waiting for me. You don't get that kind of service at a chain pharmacy. This business definitely deserves five stars!

I got the old fashioned Boilermaker freeze (blended float) with their maple ice cream and soda…read morewater with chocolate syrup. It was excellent. $5.08 for the beverage on Wednesday, October 5, 2022 around 2 PM. Not too thick, you can drink it through a straw. Highly recommended! Business owned by a Purdue pharmacy grad. I started college at Purdue (finished at IU when I switched from biochemistry to accounting). Go here if you're around downtown Salem! Very friendly man served me at the counter.

This is a hidden gem on Salem's town square. An authentic old style ice cream counter (their…read moreBoilermaker Special is really good) adds to the home town atmosphere of the store. I also had the opportunity to talk with the owner and pharmacist Rebecca Marshall whose passion for her business and the town is amazing. If you're on the square, make sure you stop in.

The amount of anti-theft measures is understandable but also a little much…read more I understand if it were perfume or expensive items but locking $6 deodorant behind an anti theft device is crazy. And then the self checkout kept flagging a staffer and there were none around and the one at the other checkout just.. couldn't do it? So just not great.

This location is completely pathetic. Sign says they are open till midnight . No at 11:50 pm they…read morestop letting people in. They tell you they are closed . Funny sign said midnight. Then they are rude and threatening about it. Plus employees are just plain nasty and incompetent.

I went in and have had a canceled medication for weeks now and cvs continues to fill it no matter…read morehow many times I tell them the doctor had called them to stop it. I even took a note from my doctor this just seemed to enrage the lg woman behind the counter who screamed at me and said she didn't have time for this crap! Really, how do they stay in business? They Either need anger management classes or new employees, far to common these days. I'll just find a New pharmacy!

Kristin,Angel and Kojo are always friendly and answers any questions and concerns. I have been…read moregoing to this CVS for 6 years keep up the good work