Received a transport chair from med Mart. The assembly was handled by them, and the adjustments…read morewere all made before turning it over to my wife. A professional crew took care of all of our needs.

Recently my grandmothers health took a turn. She had been living in a retirement community but they…read moreweren't equipped to care for her once her health began to deteriorate. I can't stress enough how difficult this was for my grandmother and the rest of my family. We had her move in with us but we were overwhelmed with all the things we'd need to buy/have on hand in order to care for her, not to mention learning how to physically care for her. To be honest we didn't know what we were doing but we just wanted to make her as comfortable as possible while she was with us. We went to med mart to buy some things and we were so fortunate to meet Abby. She was wonderful and helped us to decide on what to buy, including a bed. We had a regular twin bed for my grandma so we hadn't planned on buying a medical bed, but it honestly made a world of difference. Having my grandmother lay flat on her back all day and night was extremely uncomfortable for her, and the bed we bought solved all those problems. Being able to put the rails up was also a huge help because we didn't have to worry about her rolling out of bed. Overall I'm just so thankful we trusted what the sales woman suggested.

These folks were so very thoughtful. Took my Mom's walker to them to be fixed ( as suggested by…read moreGrogan's). Performance Medical Supply isn't set up to manage this kind of repair but they went a step farther.... they found a bicycle shop in town that have the brake parts to do the repair. I have never had any company go to that much trouble for me. Thank you Kristi Carter and crew - you are awesome !

I was put on a C-pap then later on I was told I needed a Bi-pap. I hated the C-pap had the worse…read moretime adjusting to it. Then I got introduced to Marie bless her heart. Marie has been so courteous and polite with me. Talks me through things and makes sure I understand. I can even call her with a problem or question.

Marie was very helpful with my account and my insurance not billing correctly! It took a couple…read morevisits and calls but she managed to straighten things out while being upbeat and professional!

I bought a lift chair from them. Customer service is outstanding! My team member is Derek. Go…read moresee him for chairs, scooters, everything.

Tony is the owner of Mobility Plus Crestwood. He is a man of such great character and is so…read moreknowledgeable about his products. We trust him completely with our scooter. We always have him check out my Go-Go Scooter before we leave town so that we can be rest assured that it's in tip top shape. His store has a variety of Scooters, Wheel Chairs, Walkers, Ramps, and Lifts. You can buy or rent quality products from him and he can repair and install equipment. His store is very convenient to get to. It's located at I-71, exit 14 in Crestwood.

I want to like this place. I really do. I don't want to go to the monopoly that is CVS. I don't…read morewant to go to Kroger. Those are almost the only other choices we have. They may literally be the only other choices. I had previously used Panacea pharmacy, as they were locally owned and had prescriptions filled quickly. Williams Brothers seems to work on the basis of who is making the most noise or something. It certainly isn't taking them in order as they get them. I'm on pills that my doctor has to call in every month. I call my doctor, the doctor calls the pharmacy. Unfortunately, now I have to call to make sure they got the prescription and again to see if the prescription has been filled. Apparently their notification service doesn't notify you until the very last step. So you could have a prescription filled at 5pm (if you're lucky) but you won't get notified until they file it away for the night. I've only used them for a couple of months, but that may be enough. I'm not sure how or why they can't seem to fill prescriptions in a timely fashion, and it's certainly not because people are clamoring at the counter. It will be completely dead, and the prescription your doctor called in at 10 am still won't be ready. Real life example. My doc called in something for me yesterday morning. I called at 5 pm. It wasn't ready, but would be soon. (RIGHT!) I requested delivery, as standing around isn't something I can physically do much of. This another confusing area. In the past I was told that if a prescription was requested to be delivered by 2 pm, it would make it. The guy yesterday said deliveries started around noon. In any case, when I woke up, there was no notification that the prescription was ever filled yesterday. Either they're sitting on it and will fill it later, or their service shut off again. I prefer to patronize smaller and local businesses when I can, but they make it tough. This may be the last prescription I have filled through them. I HATE CVS, but I'm sure they at least fill my pills in a timely fashion.

Should be notified when prescription is ready. It used to be what happened?? Can't leave a refill…read morerequest after hours big issue. It seems like a big chore just to get your prescription. If it's one on one it seems to be ok. But communication over the phone has rocked bottomed.

If I could give them zero stars I would. Do not do business with this company at any cost. I'm…read morereturning the stuff and starting over with a new compan. They should be investigated and put out of business. do not give them a credit card they will double bill you. watch all your statements they are crooks.

Just got off the phone on a call with the Lincare Regional Billing office over Lincare rejecting…read moreclaims for my breathing equipment. Was told by Mary that I needed to adjust my tone. I admit I was frustrated because I've been given the run around and threatened with collection efforts when I knew that I didn't owe a bill. I pay my bills and am respectful of others. I've spent a career doing customer service. If I had any other options than Lincare, I would switch. Yes, there is a tone to this post and I meant for there to be one.

My Mobility is simply the best. Knowledgeable, helpful, and tailored solutions for my family's…read moreneeds. Dignified solutions that helped my family have more independence at home. We cannot thank them enough - thank you to the whole team!

From the owner: Do you remember the days when customer service meant knowing your name, listening to your needs,…read moreand matching the right product for YOU? My Mobility brings a fresh approach to Home Medical Equipment by focusing on the unique needs of each individual person. We are here to help YOU achieve YOUR goals. We believe everyone deserves the comfort and dignity associated with independent living. Every life has a unique story and we promise to listen to yours. With over 35 years of experience in the Medical Equipment Industry, My Mobility offers more than first class service. We give you an experience as unique as you are. Our team of experts are here to help you write the next chapter in your life story, with the satisfaction of doing so at home. My Mobility, Designing Your Independence.

Investigated the possible purchase of a senior mobility scooter. Theresa was most helpful. She…read morewas very knowledgeable and helpful. Without obligation she is checking to see if the scooter will be covered by Medicare. The prices of the scooters were very reasonable. Only 3 were available for tests driving. The brand was Golden a high quality scooter. Especially known for their comfort. We have a van fitted with a lift. Theresa was very helpful in measuring the scooters and van to see if the scooter will work in the van. Thank you Theresa for a positive experience.

Our family has been doing business with JANZ MEDICAL SUPPLY , formerly Mullaney's, for many years…read more They have helped us with several medical needs for my special needs son and my mother. The staff is very friendly and helpful, especially Susan! I can't say enough good things about the company and I highly recommend their service! Review written by Jon Nickol

I am very thankful that there are still a few companies out there that are honest & have integrity,…read moreI had an issue with my scooter & they resolved it quickly & I highly recommend them , Thank you

I injured my knee this spring, so knew I'd need to use a mobility scooter during the eight days…read morethis summer we spent at a convention at The Galt House, and for the back and forth trips to the Yum! Center where many of our events were being held. I searched online, and LMS was one of the companies that sounded most promising, so I submitted an online request for a quote. I had the quote by the next morning, and it came in over 25% lower than the national scooter rental company the convention committee had referred me to. The scooter was dropped off and waiting for me at the hotel by the time we arrived, it was in great shape, it was extremely comfortable and easy to drive, and it served me very well every day, all day. I left it with the bellman in the hotel lobby as I left, and LMS picked it up from there. My experience with LMS was perfect -- it went just like I hoped it would! I'd been worried about whether I'd be able to get around well enough to enjoy the convention, and because of the scooter, and the excellent service provided by LMS, it was completely hassle-free. I'm going back to Louisville later this year for another convention, plan to rent from them again for that week, and have already told others about them, too.

Capital Pharmacy has been great for keeping up with our vaccinations for flu & Covid. They are very…read morehelpful with our other medications, too. Hubby takes insulin & Capital Pharmacy delivers that & keeps it chilled. We had to get a wheelchair from them, & they delivered it & showed us how to use the foot extension. Capital Pharmacy has been good to us!

The pharmacist and staff are Very helpful. They continue to work with me in a personal way with…read morerespect. I have found that they communicate with me immediately when there are any questions or issues with delivery of my medications. This pharmacy definitely attends to the individual customer.