Unfriendly staff and bad service. I shop at this location because it is the closest to home but have never feel welcomed. I wish there was a closer place where to spend my money. read more

I have been going to this walmart for years and you could definitely see how bad it's gone down hill . You could never find a worker , their shelves are never stocked/ or out of product. And there customer service definitely has gone downhill. I had the worst experience today and had to go to Waterbury store to have my issue resolved . For a huge corporation. They should make there policies across the board. Instead of making loyal customer waste half there day running around. Especially when I've been receiving walmart to walmart transfer for over a month now and today there is an issue. Ill honestly just go to Waterbury store for now on .plus certain things are also cheaper at the Waterbury store. The worst mistake Naugatuck made was becoming a super center read more

First time in 2mos I've been 2 Walmart because of this pandemic. Wish I stayed home. Girl in front of me Intentionally picked a fight with the cashier AND the manager. The cashier was attempting t clean the grocery belt after the last customer left and this girl was being very impatient with her. Then as the cashier was tallying up her groceries the girl was trying to put bags into the cart - the cashier asked her to wait til she was finished before doing so and the girl just started going off on this poor cashier ripping the plastic of the groceries and throwing them on the floor telling the cashier she was being rude- now raising her voice making a scene. Then walks away and comes back with manager demanding the manager cash her out cuz she wasnt dealing with the cashier no more. The manager began tallying up the rest and the girl was still ripping the bags apart (and throwing them on the flloor)that "the other girl she wasnt dealing with touched" The manager asked her to stop throwing things on the floor and now this girl was demanding to speak to ANOTHER manager! Saying she was going to call corporate and complain she was yelling demanding to know the employees numbers! It was terrible! . Gotta give it to both employees neither took the bait - neither argued with her they were extremely professional. I hope the corporate office DOESNT give this intrusive loudmouth trouble maker anything! She was in the wrong read more

the staff is horrible and lazy and rude as heck, it seems like every one hides in the back. you can see them through the door window and when you get their attention they are rude. read more

I'm on extended vacation and doing some home improvement and traveled to this location around 4 am today since it is open 24 hours. The store was immaculate and two friendly employees assisted me in different areas of the store. Overall, it was a very pleasant experience. I also appreciated the policeman who was patrolling the parking lot and watched me walk to my car. read more

Terrible, terrible service. I called for electronics and was placed on hold 4 times! When the rep came back to the phone, I asked for a supervisor and then was placed on hold for an additional 10 minutes just before being hung up on. read more

For a Walmart, it is fine. Certainly better than the one in Waterbury, and much easier to get to.

I like the store and the staff is cool but they seem to Never have anything I'm looking for.

Overall, a very good store, convenient for Tuckians, I think is officially the largest taxpaying entity in the Tuck...24 hrs. Clean restrooms, unlike Stop n Shop, friendly, helpful employees. .you have to flag them down. But, unlike Home Depot, the respond courteously and show you where something is. Deli is limited in selection and a little slow in service but ok for basic items. No fresh fish , go to stop n shop for that and my only complaint is what others posted here: they run out of a lot of stuff and there are gaping empty spaces on shelves where popular items had been. Never go on a Sunday morning, despite the lack of crowds, they'll be out of a lot of things. I get 80% of what I need here. read more

This particular Walmart is generally clean. Sometimes their bathrooms can be a bit dirty, but I don't really expect much when it comes to the cleanliness of a Walmart bathroom. Their prices are decent and they have a wide variety of merchandise. They have a wonderful deli section. One complaint I do have is their arrangements. It can sometimes be a bit confusing around the cold produce section. read more

Ugh dont ever buy meat or anything from here! The meat didnt last the ride home. The health dept had given the food dept a poor rating, and most recently it was a D, which was proudly displayed in the deli section. read more

the employes are very helpful at this walmart, and i love the fact that they are open 24/7 exept for the pharmacy but everything else is available all the time. read more

Walmart Supercenter - Department Stores Near Me - Naugatuck, Connecticut

I've been going to this Walmart in Naugatuck, CT for 12 years now and the customer service is excellent! They go out of their way to help their customers.The products are always kept very neatly and where they are supossed to be( unlike other Walmarts). The store is always kept clean and the workers always have a smile on their face! Right now the store is undergoing a huge renovation and addition. It has been a little crazy to find things now, but the end result will be well worth it! We are looking SO forward to having the grocery store there. read more

Made a simple call to see if there were any easy-grab-sticks in stock and pressed zero to speak to an associate. Woman answered "electronics." I asked about the availability of the product and she responded, "I don't know, I'm in electronics." I explained to her the automated phone indicated press zero to speak to an associate that's not my problem & she responded indignantly "That's not my problem either!" Your an employee there can't you find a manager or transfer me? She said, "Don't get rude with me!" and hung up the phone. I called right back and after pushing zero the phone rang for a few minutes, maybe five minutes, before an employee 'Lynn' answered and I asked to speak to a manager and she replied "I have to put you on hold." As I write this review I've been on hold for fifty minutes! This is the way customers are treated just three days before Christmas! read more

DO NOT EVER ORDER ANYTHING ONLINE AND SEND IT TO THIS WALMART. their customer service is the absolute worst ive ever experienced. i ordered something online and had it shipped to store and i picked it up after they assembled it. when i brought it hone i realized it was put together wrong so i brought it back. they told me it would be fixed in 2 days. its now been a week and it's still not done. i ordered it in april, it is now mid june. when i called the store about it all i got from them was attitude and put on hold for over an hour and nothing was ever resolved. DO NOT ORDER FROM WALMART unless you want a headache. read more

Have visited this from out of town several times because I have family that live in Naugatuck. The majority of the employees don't speak fluent English and they understand even less. The customer service dept is very slow in handling any given situation. The service, if you can find someone to help you is also not fast moving. I try not to go to this one...we go to one in another area in CT. read more

shopping at walmart has always or most always an easy time. in all I find most ninety eight percent of the employees to be courteous and helpful..today Gil helped me with my groceries to my car and was cheerful and wlling...thank you GIl for a pleasant shopping experience. and yes the employees gather and smoke and sometimes swear as you walk in..easily remedied...pretty clean by most standards. find the prices terrific and the produce with quite a variety and fresh..so I have been to other walmarts and had thanked the fellow in this one for his job of cleaning as some other stores not so clean...so very satisfied and maybe stock faster but maybe we should shop slower...that is a joke read more

All I did was call inquiring if a product was in stock. Lady answers and goes, "call back later." Im like what the fuck. Then instead of hanging up puts me on hold. 20 minutes later. Answers the phone again and acts like nothing happened. Then when I told her what the product was she said okay, and hung up....... Highly upset I called asking for the damn manager. Puts me on hold for an hour -.- Im done with this damn store. I bought an item from their store that is out of stock now. although, everything would have been fine if there employee hadn't thrown the product in my car like its a pillow. There fuckin garbage! read more

I've been to walmarts who have a much better staff. I mean when I walk in here all I get is "I don't knows" and rude snotty remarks. Maybe if they worked a little on customer service it would make my trip more enjoyable. read more

Wanted to ask if they had something in stock so I called. Waited on line after I was transferred...no one picks up, went through three sets of trying and being put on the same number just to keep ringing. Someone finally picked up and then snorted when I asked him to check then put me back to the original number that was never answered. How about a little pride and ownership here.....you stink. read more

Best Walmart ever! It's so clean and everyone is super nice! Finally, a walmart I enjoy shopping in!

i have to say that finally naugatuck has brought in the super walmart something that i have been waiting for, one stop shopping for all of your needs at a great price..sorry stop n shop and big y you have some serious competition, this doesnt' get any better then this, this again is "One Stop Shopping" for all of your needs at a "Great Price." read more