It's extremely difficult to get help in the early mornings (really any time of day). I work nights, and get off at 6 AM. So I plan my shopping needs at Walmart basically to drive straight there after work. I often need things in the electronics department and can never find somebody to open those stupid locked cases for things. Why is the store open that early if you aren't going to have staff to assist the customers. Other than that, I generally don't have problems. I hate the self checkout, but I love the way I bag my groceries. I wish they would go back to cashiers instead of the zombies eyeballing you like a thief all the time. read more

Improvement needed everything! This Wal Mart is 100% the reason I would rather go to TARGET! Service horrible and not so much hourly associates. Seemed to be more a management issue checkout was ridiculous. Cashier doing all she can and two members of management holding up customer service counter. Just a horrible experience! read more

I was not impressed by the customer service at this location. I have been Walmart's througout the US from major cities to rural locations. This is the only location I ever seen no live cashiers at various times of the day from early opening to mid day to even closing. Other Walmart the self checkout you cannot do over 20 items. Here I had 35 items to be forced to use self checkout I will never use this location in future but go to Chantilly in Montgomery or College At in Auburn read more

Really terrible management here. Amanda and Rebecca were not helpful at all. I tried to return a pair of shoes I bought 4 days ago and was told because they had some dirt on them I couldn't. I'd understand if they were dirty, torn apart, ripped apart, had paint on them but they weren't and I'm attaching pictures as well. I'm super tight on money and really wanted to get another pair. Will definitely be avoiding Walmarts all together. Low prices don't make up for lack of care or compassion and understand towards a customer. Super bummed, no luck with customer service thru phone numbers, there is only so much they can do and they are not at fault. But you're still left with a bitter frustrated feeling. read more

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Customer service is horrible. The employees are rude. The stockers won't move so you can get something off the shelf. Several times my pickup order was delayed for hours and then cancelled. They will say an item is out of stock and I go inside and it's on the shelf. Placed a delivery order and it was delayed and then cancelled. Not enough cashiers. Pick up orders take forever. I canceled my membership and refuse to shop at any walmart. A terrible company that doesn't care about their customers. Opelika Walmart needs NEW management. read more

Well if there was somebody working the checkout would be good. Over half the self checkout isn't working and I don't see anyone working on them. I do however see a lot of people standing around and the rest are stocking. If I could leave zero stars I would read more

A few months ago I left a review that went a little bit the same way. This auto care center is FREAKING AWFUL they have had my car since 3 in the mfering afternoon and are just now getting to it? Make that make sense! They closed at 7 and are just now getting to my car that has been sitting here for four hours. They tried to come in here and tell me that they can't find the key to get the oil filter off. Bffr! Y'all have now became an inconvenience when you are supposed to be a convenient auto shop. I agreed to a 2 1/2 wait not freaking FOUR HOURS FOR AN OIL CHANGE. Do better y'all suck read more

Walmart Supercenter - Look at the time stamps - Department Stores Near Me - Opelika, Alabama

Great Walmart! They have a very large variety of Christmas decorations. I love how they have some inflatables and Christmas trees setup so you can see what you're buying. They had some very cute gift wrap as well. I was looking for a bingo cage set, and found one for only $11. As you can see, this is a great Walmart. read more

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I placed a pickup order and went to the store to pick it up. Since stores are changing their systems due to covid-19, we have been told all Walmarts require you to park in a designated space, call the posted number, and your order will be brought out. Not this time. A guy came out and told us we would need to go inside to pick up our order. When asked why we were required to come inside the store vs having the order brought to the car, the employee responded with "it's whatever," in the most condescending tone. I probably should have told him I have the coronavirus, but that just seems cruel. I've NEVER had a positive experience with Walmart pickup, and this is the worst experience of them all! read more

Cmon man. You replace all the checkouts people with machines, but don't even open the machines. 9:20 on Friday night and it's 25 people deep in line before I can get to the register. Not a single full service register open. About 10 self checkout machines closed. read more

Horrible service. Only one person working at money center and they were on lunch break. Why can't they have multiple people that know how to handle or work money center area. Big disappointment. Opelika Wal Mart always disappointment me it never fails read more

The worst & most horrible attitude of people work here . Especially Stephanie the manager ! If you can avoid it go to another location, if I could give them no stars they would get a minus . read more

If you want to waste your money at a store that has a terrible reputation for customer service, this is the place you need to be. We visited this store on Wednesday, 07/19/2023 to purchase several items; however, when my wife needed someone to cut fabric for her we could not find anyone. I went to the front and asked for help. After a 15+ minute wait someone came back to the sewing section and told my wife she didn't need anyone to cut her fabric since she was buying the whole block and the price per yard as well as the yards on the block were on the fabric. At the checkout we could not get any one to help us until we asked if anyone was working the area. Oh, there were half a dozen walking around chewing the fat drawing a check but not doing a thing. She said we had to take it back to the sewing/fabric area and get a specific sticker on the fabric after we told her what the lady in the fabrics stated. Short, we left it because they refused to help us put in the price. In more than one section of the store personnel were doing absolutely NOTHING. So, your money goes to someone who doesn't give a flip about you, the company, or anything. This will be our last trip to this store. It doesn't even deserve one star. read more

Very rude in a nutshell, I cherish the couple of helpful people that I have met there they are an exception

Going to this average Walmart during slow times is wise (parking spaces galore, no pushing through the People of Walmart), but the drawback is that you have to deal with the bottleneck checking out. Please open up more registers where there are over three parties waiting in line! read more

WORST Walmart I have ever been to. Electronics person went on lunch with the keys, after looking for help for 30 minutes, they found the keys but decided to help the people before us. Came to buy tablets, left with nothing. read more

Yesterday I was in a Walmart marketplace purchasing groceries. The checkout lines have such a tight space between two registers that there's not enough room to maneuver around your cart exedra. I'm trying to pack my groceries back into my cart and I had forgotten something. So I went back to the end of the belt and got the bread and on my way back I tripped over the lady behind me foot. It was a pretty hard fall for someone who has RLS and I did get hurt but not too badly. the fact that they have made their check out lines that small I am wondering if they realize that I could sue them for that. Not to mention the lady that was behind me who was around 60 to 70 years old I was more concerned with her than myself I'm laying on the floor and a mangled mess and all I'm worried about is whether I had hit or accidentally done anything else to this lady. this woman at her age acted like an uneducated child and turned around and told me I know you didn't touch me but if you had of I would be calling my lawyer. I am still on the floor and I looked up at her and said really? I could not believe someone of her age could be so cruel once I got up I turned around and told her that I am physically disabled and that's why I went down so easily. that just tells you what our world has come to. I'll be calling the Walmart manager on Monday after I see my doctor and see if they will work this out with me otherwise I will be going to my attorney and suing Walmart for creating a situation like that by not making their aisles between registers large enough for two people to stand back-to-back checking out. it's also against the law to not have the accommodations disabled people need. it is all on Walmart's audio video and should not be a problem proving anything. I also took down the tag number of the old woman that upset me after I told her I was sorry and disabled she turned around and said no you're not you're just drunk. that also is against the law to even upset me or make fun of my disability. she is the witness and I don't believe she would have the nerve to lie in court. I hope Walmart has the common sense to settle with me without a bunch of lawyers and Court trials. because I can promise you I will win. read more

All I have to say is that I bought some shoes, actually when I saw that the style of shoes I like, dr scholl's slip resistant work shoes in size 12 I bought both pairs that were available, my otehr shoes had become ruined on the way to visit my friend Ken R in Columbus, Ga. All in all this wal-mart was okay, nothing special, very busy, long lines, limited parking. read more

The worst Wal-Mart ever !! For some reason the manager thinks he needs to pile everything and anything in the aisles, you literally can't walk down any aisle in the store beside someone, it's single file only here and don't even think about pushing a cart, you will spend all of your time trying to figure out how to avoid a head on collision. Stop being so lazy and clean up your aisles ! read more

This Walmart is so depressing to me! I avoid going there as much as possible. There are never enough registers open. And I always have to wait in long lines with other costumers complaining about the long lines with 5/6 registers open only!!! Also it is extremely dirty. If your in line and you look down between the candy rack an soda shelf there is black sticky stuff on the floor. Come on Walmart. Clean your store. Open more registers. And get the aisles picked up!!! read more

My trip to Walmart was very quick. I stopped to get gas - very affordable. Just stopped inside to use the restroom and grab a drink before getting back on the road. Great stop for my purposes that day. read more

I have given this store far too many chances. The grocery pickup service is absolutely terrible. Expect to wait in your car for at least 30-45 minutes, not have anyone answer the pickup phone line, be greeted by a Walmart representative that is miserable, then be given the wrong items. Management informed me months ago that they were fixing the issue. Clearly, they are not. read more

Worst experience ever in a Walmart! If you have to go at night stay away from this one! Or go to ANY other Walmart! Waited 49 minutes to checkout what only took 10 minutes to shop for!!! read more